Hi ✋,

This could be due to the type of app and authorization method used. Do you mind sending me the client id of the application?

Thanks,


Alex, Box Developer Advocate 🥑

the issue is I am creating sign request from access token. and its giving me


https://app.box.com/sign/document/bbb4632b-a2a6-4b22-82ab-5a8766bcce16/a4b99c990033b48ed78e210210ad9baced1a1cfedee4e05bbbbacd086adbcb5f/prepare_doc/

when I send request. it is showing me error like below

This email does not belong to you: and here service email id and I am generating prepareurl from access token generated from private key of the same service email app

I just want that prepare URL is accessible for any users and not just with this service account user. because service account user doesn’t have login and prepare URL is only accessible using login.

Do you mind sending me the client ID of the application, as well as the code you are running?

Thanks!