Hi @TravisPetit , welcome to the forum!
Looks like something is off in your config.json file.
The sub claim represents the box_subject_id and it should be your enterprise id if the box_sub_type is enterprise, which should be. As a side note you could also specify a sub type of user and the user id in the sub claim.
First I would check the config.json, here is a sample:
{
"boxAppSettings": {
"clientID": "fe...so",
"clientSecret": "3N...xi",
"appAuth": {
"publicKeyID": "39749s1s",
"privateKey": "-----BEGIN ENCRYPTED PRIVATE KEY-----\nMI...G\nlCE=\n-----END ENCRYPTED PRIVATE KEY-----\n",
"passphrase": "fa...c3"
}
},
"enterpriseID": "877840855",
"webhooks": {
"primaryKey": "zX...E0",
"secondaryKey": "Ew...nf"
}
}
Make sure your enterprise id matches (Admin console → Billing)
Another common error I make is to forget to re-authorize the JWT application every time I make a change to it’s configuration.
Make sure you have submitted your application under Authorization in the developer console:
And then on the admin console → Apps, under the custom apps manager, authorize the app:
This seems to be quite a popular use case, there are several posts on the forum mentioning the need to build a script to download data.
Just for fun here is an example, similar to yours, and ignoring the .gz files:
"""demo to download files from a box web link"""
import os
from boxsdk import JWTAuth, Client
def main():
auth = JWTAuth.from_settings_file(".jwt.config.json")
auth.authenticate_instance()
client = Client(auth)
web_link_url = "https://app.box.com/s/rf6p81j3o507e8c5saywtlc1p91f8po9"
user = client.user().get()
print(f"User: {user.id}:{user.name}")
shared_folder = client.get_shared_item(web_link_url, "")
print(f"Shared Folder: {shared_folder.id}:{shared_folder.name}")
print("#" * 80)
print("Type\tID\t\tName")
os.chdir("downloads")
items = shared_folder.get_items()
download_items(items)
os.chdir("..")
def download_items(items):
for item in items:
if item.type == "folder":
if not os.path.exists(item.name):
os.mkdir(item.name)
os.chdir(item.name)
# print the folder name
print("-" * 80)
print(f"\n\n{item.type}\t{item.id}\t{item.name}")
print("-" * 80)
download_items(item.get_items())
os.chdir("..")
if item.type == "file":
print(f"{item.type}\t{item.id}\t{item.name}", end="")
# check if item name ends with .tar.gz
if item.name.endswith(".gz"):
print("\t .gz skipped")
continue
with open(item.name, "wb") as download_file:
item.download_to(download_file)
print("\tdone")
if __name__ == "__main__":
main()
print("Done")
Resulting in:
User: 20344589936:UI-Elements-Sample
Shared Folder: 193110430595:INTERVAL_Metabolon_GWAS_summary_stats
################################################################################
Type ID Name
--------------------------------------------------------------------------------
folder 193712488944 M00053
--------------------------------------------------------------------------------
file 1134408152107 INTERVAL_M00053_formattedForMeta_sorted_chr_1.txt.gz .gz skipped
file 1134416904386 INTERVAL_M00053_formattedForMeta_sorted_chr_1.txt.gz.tbi done
file 1134408265055 INTERVAL_M00053_formattedForMeta_sorted_chr_10.txt.gz .gz skipped
file 1134423566812 INTERVAL_M00053_formattedForMeta_sorted_chr_10.txt.gz.tbi done
file 1134409796066 INTERVAL_M00053_formattedForMeta_sorted_chr_11.txt.gz .gz skipped
file 1134417464230 INTERVAL_M00053_formattedForMeta_sorted_chr_11.txt.gz.tbi done
file 1134414789727 INTERVAL_M00053_formattedForMeta_sorted_chr_12.txt.gz .gz skipped
file 1134410779924 INTERVAL_M00053_formattedForMeta_sorted_chr_12.txt.gz.tbi done
file 1134416678707 INTERVAL_M00053_formattedForMeta_sorted_chr_13.txt.gz .gz skipped
file 1134418213051 INTERVAL_M00053_formattedForMeta_sorted_chr_13.txt.gz.tbi done
file 1134417716501 INTERVAL_M00053_formattedForMeta_sorted_chr_14.txt.gz .gz skipped
file 1134412411878 INTERVAL_M00053_formattedForMeta_sorted_chr_14.txt.gz.tbi done
file 1134411158800 INTERVAL_M00053_formattedForMeta_sorted_chr_15.txt.gz .gz skipped
file 1134417029597 INTERVAL_M00053_formattedForMeta_sorted_chr_15.txt.gz.tbi done
Let us know if this helps
Hi @rbarbosa, thank you so much for your reply.
I do not have an authorization tab. Instead I have a ‘General Settings’, ‘Configuration’ and ‘App Diagnostics’ tab, as shown in this screenshot.
Am I doing something wrong? I chose JWT as an authentication method.
Thanks again.
Best
Travis
Hi @TravisPetit
That explains it!
Seems to me that either you have a free account or a “Personal Pro” account, that does not have the admin console or the application approval.
These accounts do not support CCG or JWT applications, only OAuth 2.0
We do have a free developer account that will enable you to do this.
You have a couple of options moving forward:
- Create a new free developer account and discard the existing one. Check your current usage, files, shared links, etc
- Use current account with OAuth 2.0 - Not ideal for scripting but doable
Help us understand which would you prefer.
Feel free to send me a private message with more details so I can identify your current account (is it the one associated with your forum user email?).
Hi @rbarbosa
I created a new developer account, and authorized a new JWT app. I can run your script now.
Thank you very much!
Best,
Travis
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