Don’t forget your Box Enterprise Plus subscription includes access to our Box Guidance Services. This program is designed to give you the opportunity to do strategic work on your Box deployment alongside the content management experts in Box Consulting – completely free! Please note, your Enterprise Plus subscription entitles you to 2 credits each year that do not roll over.
You can redeem your credits for different modules designed to help ensure you're achieving ROI from your investment with Box. List of options are detailed in the Priority Services menu available here and you can redeem your credits here. my sedgwick
Thanks, @jgreen
That’s a great reminder! Your Box Enterprise Plus subscription indeed offers valuable benefits with the Box Guidance Services. Utilizing those 2 credits each year can significantly enhance your Box deployment and ensure you’re getting the most out of your investment.
Best Regard,
Gregory Chavez
Hi there - I asked to redeem credits for solution colsultation https://box.my.site.com/redeemcredits/ on 4/8/25. It looks like my credits have been used but I still haven’t had someone from box connect with me yet (today is 4/17). What are my next steps?
Dear @rcjreggio, welcome back to the Box Community, and thanks for bringing this up! 
I moved your post to this related topic.
I’ve reached out to our Box Guidance team internally for a follow-up. If someone has already been assigned, they’ll reach out to you directly. Otherwise, I’ll provide you with an update on the next steps once I hear back from them.
Thank you so much for your patience. 
