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Question

Got E-mail for confirm email preferences by March 31, 2025.

  • March 26, 2025
  • 1 reply
  • 16 views

I and some staff in company received an email this year from boxteam@customer.box.com asking me to verify my email preferences. Could you please confirm whether this email is legitimate and if I need to take any action to verify my preferences? Thank you for your assistance.

 

1 reply

Jey Bueno Box
  • Community Manager
  • 377 replies
  • March 26, 2025

👋 Hello ​@Wuttichai_K, welcome to the Box Community! We appreciate your vigilance with email communications before interacting.

 

To confirm, this is a legitimate email from Box sent to our users and is safe to access and interact with. Box provides everyone with controls to manage the types of email notifications they receive, including sales and promotional emails, about their content and how they wish to receive updates.


By confirming your email preferences, you have the option to update the types of emails you receive from Box, such as product announcements, newsletters, special offers, etc. You may also unsubscribe if you prefer, or contact our Privacy Team to withdraw your consent and address any further concerns.

 

Thanks, and have a great day! 😊


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