Departmental Adoption Best Practices

Question

I have many customers that are setting up their Box environments to optimize department level service accounts and folders to hold organizational information. This enables better content stewardship and ownership from the enterprise, and reduces risk.

From a non-technical standpoint, what campaigns or messaging do you share with end users to encourage departmental uses (versus creating and utilizing personal folders)?

aschwartz Box · Answer

Department-level accounts owning folders is one of the main methods I have seen to prevent issues with transfer of ownership.One university used their annual IT conference as the main information sharing event, and then followed up with individual departments to organize a transition.

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