I just downloaded the Box app for my MacBook. However, after completing the installation and trying to log in, when redirected to the browser for login, the app remains stuck and does not log in.
What is the solution to this issue? to be honest, it’s annoying.
👋 Hi
Are you referring to Box Drive? If so, and you are experiencing interface or browser issues when logging in, kindly try updating your browser or OS to the latest version. Please check our supported OS version for Mac.
If your system is already up-to-date and you're still unable to log in, you can try manually resetting your Box Drive. See Using Box Drive Basics > Manually Resetting Box Drive to learn more.
If you're still having trouble, please let us know so we can further investigate. We look forward to resolving this. 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
