Box Consulting Credits via Enterprise Plus - Use 'em or Lose 'em

Thanks, @jgreen 

That’s a great reminder! Your Box Enterprise Plus subscription indeed offers valuable benefits with the Box Guidance Services. Utilizing those 2 credits each year can significantly enhance your Box deployment and ensure you’re getting the most out of your investment.

Best Regard,
Gregory Chavez

Hi there - I asked to redeem credits for solution colsultation https://box.my.site.com/redeemcredits/ on 4/8/25. It looks like my credits have been used but I still haven’t had someone from box connect with me yet (today is 4/17). What are my next steps?

Dear ​@rcjreggio, welcome back to the Box Community, and thanks for bringing this up! 🙌 I moved your post to this related topic.

I’ve reached out to our Box Guidance team internally for a follow-up. If someone has already been assigned, they’ll reach out to you directly. Otherwise, I’ll provide you with an update on the next steps once I hear back from them.

Thank you so much for your patience. 😊