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Question

The user cannot configure the sign request created by the API

  • October 23, 2024
  • 0 replies
  • 17 views

Hello,

I am using the create sign request API with the following body to create a sign request:

{

"external_id": "id",

"parent_folder": { "id": "1234", "type": "folder" },

"signers": [

     { "role": "signer", "email": "email@email.com" },

     { "role": "signer", "email": "email2@email.com" },

    { "role": "final_copy_reader", "email": "email2@email.com" }

],

"source_files": [ { "id": "12233", "type": "file" }, { "id": "54321", "type": "file" } ],

“is_document_preparation_needed”: true

}

 

The sign request successfully achieves the “Created” state. However, the prepare SR URL gives a 404 to the actual user, who is supposed to configure the SR before sending it out. I suspect this is happening because the service account is the actual owner of the SR. 

My question is, how can I create an SR via API but assign an actual person as its owner?

 

Thank you.

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