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I have tried to create a signer and and approver order, but it always takes the second email. Referring to the attached code below: When there is a order 1 & order 2, no emails send out When there is a order 2 but no order 1 set, then the approver gets the email. When there is a order 1 but no order 2 set, then the approve When there is no order defined, the approver email sends. I should note, that each email does work when pushed alone. We are using the python SDK “signers”: [ { “email”: signer_email, “role”: “signer”, “embed_url_external_user_id”: signer_email, “password”: “xxxxx”, “order”: 1 }, { “email”: approver_email, “role”: “approver”, “password”: “xxxxx”, “order”: 2 }

I have a question about the conditions under which the following error occurs when using the zip archive download API. developer.box.com Download zip archive - API Reference - Box Developer Documentation Explore the Box APIs and SDKs to use for app development, API documentation, developer support resources, and access the Box Developer Console The error in question is ‘enterprise_too_many_concurrent_downloads’. Is the following understanding correct? For example, if 11 users, each belonging to different companies, use the same custom app at the same time and perform zip downloads, enterprise_too_many_concurrent_downloads will not occur (assuming parallel downloads are not performed in each company). I would like to see if the enterprise_too_many_concurrent_downloads error is related to the number of parallel downloads for my company rather than the total number of parallel downloads for my custom app’s users.

Hi, I am currently using the Sign Request API to prefill a pre-created sign template with some data for a signer. Most of the time, my fields prefill completely as expected. (I’m passing them in prefill_tags => {document_tag_id: "tag_name", "text_value": "value" } format, and that seems to be working.) However, every once in a while (maybe like one in every 4 sign requests?) my fields don’t populate correctly and are blank for the signer. I haven’t been able to identify any consistent similarities between these cases, and the success/failure cases have been with the exact same code and request pattern. Any thoughts on what might be going on here?

Box released a generated Python SDK a couple of months ago for beta testing. With these new SDK’s you get full API support, fast API updates, embedded documentation, and enhanced convenience methods. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/box-python-next-gen-sdk-getting-started-with-jwt-95d4be08f07e?source=rss----a995c24848a3---4

Hi, @ajankowski @lsocha, @rbarbosa I use a client credentials grant for accessing my enterprise account. I successfully called the enterprise user API using the boxsdk for python. But now when I try to call any box API using the client I get the following error. DEBUG 2023-11-24 04:13:25,474 oauth2 Refreshing tokens. (oauth2.py:214) INFO 2023-11-24 04:13:52,500 default_network e[36mPOST https://api.box.com/oauth2/token {'data': {'box_subject_id': '30187662834', 'box_subject_type': 'user', 'client_id': '---9or2', 'client_secret': '---nKID', 'grant_type': 'client_credentials'}, 'headers': {'User-Agent': 'box-python-sdk-3.9.2', 'X-Box-UA': 'agent=box-python-sdk/3.9.2; env=python/3.10.12', 'content-type': 'application/x-www-form-urlencoded'}}e[0m (default_network.py:79) I debugged and found that the refresh call is made inside the oauth2.py file in the boxsdk. right when this code is called under the refresh() access_tok

In this article we are going to explore how to electronically sign a document from a template using the Box Platform. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/working-with-box-sign-templates-35ef3f12e3fc?source=rss----a995c24848a3---4

Hello, I have a question about the box API when OAuth 2.0 is used. My end goal is to upload a file to box using a bot. The first part of my test is to set up the API and do this manually for now. With this goal in mind, I created a personal box account (my organization suggested doing this) to do testing. Then, I created an application and followed the instructions from box to authenticate using Python and SDK. The problem that I’m facing is that I cannot view my root folder. I get a message saying <Box Folder - 0 (All Files)>. I can create folders, search for files, and upload file to box root folder. I read some of the posts on the forum and I already discarded the possibility that I am using a service account because when I look at my client.user() i see my user ID and email. Also, I’m using a developer token and to my understanding, a developer token is associated with the user who’s logged into the developer console. The code that I’m using is below, thank you! from boxsdk

We know that getting started with a new SaaS product can be challenging, but starting today, your journey learning how to use the Box API just got a little simpler. The Box Developer Relations team is proud to launch the brand new Learn Box Platform section of our developer site. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/new-box-platform-learn-section-d66364c9cdfc?source=rss----a995c24848a3---4

Hi, When I use the metadata-query command and try to add more options to query more data about the file creation date using the Fields option or the Extra-Fields option, no results show up, only file name and file id Here is the command box metadata-query enterprise_******.department 1736501103 --fields=created_at ----- File 1342427526557 ----- Type: file ID: ‘1342427526557’ Also need to know the list of options that I can use under Fields and Extra-Fields as the Box CLI is not showing any help or examples for it. Thanks

Hi teams, We are facing an issue with the search API of Box. For example, if I have files named ‘image-1’, ‘image-2’, and ‘image-3’ in Box, and my search term is ‘image,’ I noticed that the ordering of results is not consistent. The order of results varies each time I invoke the API. This inconsistency affects the API results, especially when we use pagination. For instance, if I query to get the first 20 results and then use the ‘offset’ value to retrieve the next page of results, I observe that there are repeated results from the previous API call. Please consider this issue and provide us with a resolution. Thank you

In my previous post, I explored our newly released Box TS and used it in a simple Node.js app. As we get more and more questions regarding the usage of this SDK in a browser-based project, here is a very quick tutorial. No frameworks, no bundlers — just a simple static page enhanced with the capabilities of Box Platform. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/use-box-ts-sdk-in-browser-based-projects-41fce49d24f5?source=rss----a995c24848a3---4

Hi, We would like to implement a flow to delete folder after 30 days of case being closed. Support have advised we should use the Send Request Action in a flow however it isn’t visible to us, any ideas why this may be? We are using Version 4.28 Thank you

We are integrating using SF and would like to assign a zone to files depending on the region on the account record. Does anyone have any suggestions on how we can achieve this using SF flow? Thank you

However you celebrate this season of harvest, the Box Developer Relations team wishes you a warm and happy thanksgiving. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/from-our-developer-relations-family-to-yours-181ba24e20b4?source=rss----a995c24848a3---4

Box released a generated Python SDK a couple of months ago for beta testing. With these new SDK’s you get full API support, fast API updates, embedded documentation, and enhanced convenience methods. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/box-python-next-gen-sdk-getting-started-with-ccg-81be0abc82d9?source=rss----a995c24848a3---4

I’m trying to check with an API how many times a file has been accessed. Since there is no API to obtain the insight information provided on the web screen, I think that the FILE (Full) objects shared_link.download_count and shared_link.preview_count are appropriate alternatives. However, these values always remain 0 whether I preview or download the file. When are download_count and preview_count updated?

In this article we are going to explore how to sign documents using the Box Platform. Specifically unstructured documents, and also cover most of the Box Sign features common to all use cases. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/working-with-box-sign-d76dc4918235?source=rss----a995c24848a3---4

The Users & Groups section of box admin shows that I have a managed user that is using 95% of the storage of my account. I am unable to see that content in the Content section of box admin because I don’t see a Content Browser tab (in both Firefox and Microsoft Edge). I have tried deleting the user and transferring their content to me, but when I click the Continue button it shows a busy animation and never goes to the next screen. When I login to box admin later, no additional content has shown up in my account, and the user I tried to delete is still there and is still using 95% of the storage. The problematic user was originally the account admin, but has an email address from a domain that box doesn’t allow, so a couple years ago I created a new user (the user I’m logged is as now) and made it the admin. I had to file ticket #2455825 to get the account reactivated. The problematic user is now shown as Co-Admin and listed as Active, but I am unable to login using that email

I’m using the /recent_items to identify the following: item_modify, where a user has modified a file in Box item_preview, where a user has viewed a preview of a file item_upload, where a user has uploaded a file item_comment, where a user has added a comment to a file I have created a folder & file, created a folder & uploaded a file, and added comments to the file in my box account. However, the response only lists files interacted with interaction_type = “item_preview”? I was expecting the API to return the interaction_type = “item_uploaded” when the file was uploaded; and return the interaction_type = “item_comment” when a comment was added the file? Any help is greatly appreciated. Thx

Hi, I have created a folder inside my enterprise account and shared the content with an individual user outside my organisation. The user created a free account to access the content, and he trying to automate that content download using SDK. While trying to create an app with limited access to download the content the user can’t generate “Primary Access Token” Is the free account have any limitations to create an app to download contents?. Thanks, Aneesh