Unable to fetch shared documents

I am getting below response:

{

    "total_count": 7,

    "entries": [

        {

            "type": "folder",

            "id": "1",

            "etag": "0",

            "name": "folder-1"

        },

        {

            "type": "folder",

            "id": "2",

            "etag": "0",

            "name": "folder-2"

        },

        {

            "type": "folder",

            "id": "3",

            "etag": "0",

            "name": "folder-3"

        },

        {

            "type": "folder",

            "id": "4",

            "etag": "0",

            "name": "folder-4"

        },

        {

            "type": "file",

            "id": "5",

            "etag": "0",

            "name": "file-1"

        },

        {

            "type": "file",

            "id": "6",

            "etag": "0",

            "name": "file-2"

        }

    ],

    "offset": 0,

    "limit": 1000,

    "order": [

        {

            "by": "type",

            "direction": "ASC"

        },

        {

            "by": "name",

            "direction": "ASC"

        }

    ]

}

Here you can saw that total_count was 7 but I am getting only 6 entries as 1 was shared by user which is not in my organization.

Hi Everyone,

Any luck with this issue? I am stuck with this issue.

CC: @rbarbosa, @smartoneinok

Hello,

What endpoint are you using? Can you tell me more about how you are going about calling for the files? I did some testing and I’m seeing files from other organizations returned.

Thanks,

Alex, Box Developer Advocate

Hello @smartoneinok, I am using “https://api.box.com/2.0/folders/0/items” API to list all items available in root folder.

To Reproduce,

I have created access token with my admin account using CCG. Now I am trying to fetch files of user-1’s root folder using as-user header parameter.

Here, user-2 has shared one file to user-1 but “user-2 is not in my organization (It’s free Account)”. So, currently user-1 have 4 folders and 3 files in his root folder (one is shared by user-2). But in response i got total_count=7 which is correct, but in entries i am getting only 6 entries.

App configuration:

App Access Level: App + Enterprise Access

Application Scopes:

NOTE: In Content Section of Admin console I am not able to see that file.

I think it’s related to permissions.

Hey @smartoneinok 👋, Did you get a chance to look at this issue.

Hello - still investigating.

If you login as User 1 from the web app, do you see the file there?

Yes, I am able to see that with User 1 creds.

hey, are you able to reproduce this ?

Hi - yes I reproduced it. I created a ticket with our internal system team. I suspect that is is not a supported feature of the API. I will let you know when I hear back.