Skip to main content

Skip notification for specific user activity


Hi Box Team


I have a Box business account that has a monitoring system in place to track which files are being downloaded by each user. I would like to exclude a specific user (identified by their user ID or email address) from this monitoring system.


Is there a manual process within the Box admin console to achieve this? Or is it possible to do this programmatically via the Box API?


Please provide the steps for both the manual process and the API method, if available. I want to understand how to selectively skip monitoring for a single user while keeping it enabled for all other users.


Let me know if you need any clarification on the question. I appreciate you taking the time to provide a detailed response on how to accomplish this in Box.


Thanks

5 replies

rbarbosa Box
  • Developer Advocate
  • 553 replies
  • June 24, 2024

Hi @box-secuvy


Help me understand that monitoring systems, are you talking about Box Shield detection rules for anomalous downloads?


  • Author
  • New Participant
  • 2 replies
  • June 25, 2024

Yes, I am talking about the Box Shield. (using box shield, threat protection and it admin console)


rbarbosa Box
  • Developer Advocate
  • 553 replies
  • June 25, 2024

Hi @box-secuvy


I’m not finding anything, let me ask around


rbarbosa Box
  • Developer Advocate
  • 553 replies
  • June 25, 2024

@box-secuvy


The only rule that has user or group based exceptions is the Suspicious Location:


image



You can tell us a bit more about your use case and even send a feature request to the product manager using Box Pulse.


  • Author
  • New Participant
  • 2 replies
  • June 27, 2024

Hi


When ever a download is done, The owner of the file gets notified using a mail that says who downloading the file.


So if in this case I want to not get those email for a specific user, Is there any way to do that.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings