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Question

Not receiving authorisation email

  • January 14, 2025
  • 1 reply
  • 189 views

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Hello. I’m hoping someone can help with this…

I am trying to set up an app, to support the migration of some files from Box to a different storage system.

I’ve set up the app on the developer console and it is showing as ‘Pending authorisation’, waiting for our admin to approve.

But I am the admin and I’ve not received any emails or contact about it.

Any advice on how I can get authorised?

Thank you!

1 reply

  • New Member
  • July 27, 2026

Hi, were you able to sort this out?

I have setup an app and requested authorisation, but my Box admin has not received any emails or notifications about it.

Thanks.