We have one spring boot java service to scan events in an app create by users.

One feature we have we download the zip of file uploaded and get the content of it and saved in our database as solr. Which will be access to that user only on our app.

Previously there was no issue but now frequently service is halting on only when downloading zip and no further process is halted.

When we restarted the service and scan again that event by start and end time it works fine.

We checked the heap size that was not the issue.

we are using now: 4.7 box sdk and java 8.

Can anyone help if any issue and modification needed for this issue?