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Question

Issue with Creating Shared Link in Box (Company Access) using Starter Account


Hello,

I am working on an integration between kintone and Box. When using a Box Starter account to create a shared link from kintone for internal use, I encountered the following error:

{"type":"error","status":403,"code":"forbidden","context_info":{"errors":[{"reason":"invalid_parameter","name":"access","message":"Invalid value '1'. The item does not allow this access option."}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Forbidden","request_id":"h7yusxhze4s1svcd"}

The issue does not occur when the access is set to 'open', but it appears when the access is set to 'company'.
Could anyone help me understand the cause of this issue and how to resolve it?

Thank you for your help!

Best regards,
Marie

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