Hi,

I have multiple Co-Admin accounts, and each has created their own files and folders. However, I do not have an existing Admin account with access to all content. To resolve this, I created a new Admin account, and my goal is to have a single account that can access all files and folders across the organization.

In the Admin Console → Content Management, I can see all users' data. However, when I use the Box API endpoint:

https://api.box.com/2.0/folders/0/items 
 

the API response only returns the files and folders that the Admin account has direct access to, rather than all content from all users.

Is there any way to retrieve all data across all users without explicitly adding the Admin account as a collaborator to each folder?

Thanks!