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Business plan monthly API rate limits

  • November 3, 2023
  • 4 replies
  • 341 views

We are looking to interact with millions of files. We have noticed on the box site that Enterprise business plan has a limit of 100,000 API calls per month.
Can this rate be increased?
If so, what can it be increased to?

4 replies

smartoneinok Box
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  • Senior Developer Advocate
  • November 6, 2023

Hello -

Yes, you can purchase additional calls. We in developer relations don’t have the most up to date sales information. You will want to contact a sales representative in order to get more answers!

Thanks,
Alex, Box Developer Advocate


  • New Member
  • March 7, 2025

Hey,
Is this 100k limit apply for enterprise api (admin_logs_streaming)? 
What is the suggested poll interval to hit this steaming api?


  • New Member
  • March 7, 2025

@DonHammons, ​@DryvIQ , ​@Shawn , ​@sparkgridsoftware 

, ​@ericcordell  
Any information you share is helpful
Is this 100k limit apply for enterprise api (admin_logs_streaming)? 
What is the suggested poll interval to hit this steaming api?


sparkgridsoftware

There are currently a few distinct rate limits in place within the Box API.

  • General API calls
  • 1000 API requests per minute, per user
  • Uploads
  • 240 file upload requests per minute, per user
  • Search
  • Two additional limits are applied on top of the basic rate limit
  • 60 searches per minute, per user
  • 12 searches per second, per enterprise
  • Box Sign
  • Create and resend sign request: 100 requests per minute, per user
  • Get sign request: 1000 requests per minute, per user