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Box Sign API Genrating 404 Error, Developer Account


I am creating a custom application and would like to integrate Box Sign as part of the application. At the moment, I have a box developer account with two users. I used one user to create the application (in the developer console), and another user will be used to test Box Sign API.


I don’t have any issues creating folders or uploading files using the API, but whenever I try to access the Box Sign Endpoint (https://api.box.com/2.0/sign_requests), it returns a 404 “not found” error.


This link [ https://developer.box.com/guides/box-sign/ ] explains that the Box Sign API is only available for the following account types: Business, Business Plus, Enterprise, Enterprise Suites, and Enterprise Plus. This might explain why I am getting the 404 error, as I do not have a paid box account, only a developer account. Can someone confirm if the developer account can access the Box Sign Endpoint? I thought the developer account would allow me to complete my development work without restriction before purchasing a paid version, but I may be wrong. Is this something I would have to reach out to support to enable?


Some additional details:

I’ve already enabled Managed Signature Requests under the Application Scopes


The API responds with the following:

{

“type”:“error”,

“code”:“not_found”,

“status”:404,

“message”:

“Not found”,

“help_url”:“xxx”,

“request_id”:“0121b78eb2227b88de916c4ae04662580”

}

2 replies

shurrey Box
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  • Head of Developer Relations
  • 49 replies
  • August 5, 2023

Hello @user54, Unfortunately, the free developer account doesn’t include Box Sign.


  • Author
  • New Participant
  • 1 reply
  • August 5, 2023

okay, thank you for the quick response.


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