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Question

Outlook (.msg) file preview

  • November 2, 2024
  • 1 reply
  • 171 views

When I upload a .msg (Outlook) to my box, and click to preview, the preview shows only unformatted text sans any images or typography. Is there a way for the preview to show a more representative view of the email, complete with fonts and images?

1 reply

DonHammons
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  • Known Participant
  • 66 replies
  • June 25, 2025

@rnewman34 if you would need to consider, the mxHERO partner integration with Box would allow you to view any email message stored in Box in a PDF format - inclusive of links within that PDF to any attachments that might have been associated with the email.  mxHERO is a former Box Partner of the Year and the Mail2Cloud platform provided by mxHERO allows you to automate (or manually select) emails (inbound or outbound) for storage within Box including PDF/MSG/EML versions of the email body, all applicable metadata, and attachments.  If you’d like to check that out to help with your PREVIEW rendering or any email-capture use-cases you might have, you can ping me on don@mxhero.com and happy to be helpful.