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Update all users emails

  • June 3, 2025
  • 1 reply
  • 36 views

I need to update all users emails.  Will this change affect their password?

 

1 reply

Jey Bueno Box
  • Community Manager
  • June 4, 2025

👋 Hi ​@Callen, welcome to the Box Community!

 

Primary admins can update the email addresses of managed users by Configuring and Editing Users. To do this, navigate to the Admin Console > Users and Groups, then click on the Managed Users tab.


This process only updates the user’s email address; the user's password will remain unchanged.


If SSO is enabled, please refer to this article: Changing an Email Address for a Single Sign-On Account

 

Feel free to reach out if you have any other concerns or questions. 😊