We have suddenly noticed that Downloading files via the web interface is not working on any files, and our public Shared Links are prompting users who view it to sign in.
I don’t see anything on the status page indicating an ongoing incident. Is anyone else currently experiencing the same thing?
Best answer by Jey Bueno Box
Thank you, everyone, for bringing this up, and sorry for any inconvenience it may have caused.
Status update: All services should now be returned to full functionality. 🙌 We will continue monitoring it, and please let us know if you encounter the same issue. 🙂
Same here….big problems across the enterprise. Box has not yet updated the https://status.box.com/ status page.
I called Box Premium support and they acknowledged the issue.
While I appreciate the acknowledgement, the fact they dont update the status page… What’s the point of the status page?
Status page updated: 2:08pm CST
Ok https://status.box.com/ has been updated. You can subscribe there to be updated.
Thanks all, glad to know that I wasn’t going crazy 😁
Thank you, everyone, for bringing this up, and sorry for any inconvenience it may have caused.
Status update: All services should now be returned to full functionality. 🙌 We will continue monitoring it, and please let us know if you encounter the same issue. 🙂
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.