We have outside vendors who have access to our Box account. Their accounts automatically expire after 3 months. How do I enable notification of this expiration BEFORE it happens?
Question
How do I enable email notifications when outside collaborators accounts are about to expire?
👋 Hi
This is available only if Automatically remove invited collaborators is selected. The admin can do this via the Admin Console, in Enterprise Settings. This determines if collaborators receive notifications via email before a collaboration expires.
✍ Note:
Before a collaboration expires, Box sends email notifications to the owner and any co-owners of the corresponding folder, assuming this notification setting is turned on in your organization's Enterprise Settings. Box notifies only co-owners who are directly collaborating on the item with a pending expiration; Box does not notify co-owners who are collaborating via inherited permissions.
Please check out these helpful articles to learn more about collaborator expiration:
Let us know if you have other concerns. Have a great day! 😊
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