Hello ​@Charles Verrier, welcome to the Box Community!

Thanks for sharing how to change folder ownership. This is very helpful for organizations in scenarios such as transferring projects between users, changes in roles or departments, departing employees, and more.

Sample image below shows how it appears from the admin’s perspective:

Regarding the process, large transfers may take some time as data is being migrated from one user to another. For high-volume transfers, it’s recommended to perform them at the end of the day to avoid disrupting users during working hours.

Additionally, for user accounts with limited storage, admins can increase it for managed users only. This is because they have access to managed users' account details within Admin Console, but not to external collaborators. To do this: go to Admin Console > Users & Groups tab > search and select the user > edit user account details.

For bulk updates to managed users, refer to Configuring and Editing Users for instructions.

Furthermore, check out About Content Manager support article to learn more.

Good morning, I hope you are well and I hope you can support me.

I have 2 business plus accounts currently contracted, in one of these accounts I have a folder to which I want to change the owner, in this case would be the account 2, what I did in account 1 was to add as a collaborator to account 2, my question is, am I doing right in adding first as a collaborator account 2 in account 1? and second, as I explain the case would not have problems to change the ownership of the folder to account 2, or what would be the pros and cons of making this process of transferring ownership from one account to another.

Are there any problems because of the size of the content in GB at the moment of making the change of ownership?

the folder I want to change the ownership weighs 1.3 TB

Hi ​@EYPM, welcome to the Box Community! I’ve moved your post to this related topic.

You’re on the right track. Changing folder ownership can be done by adding the collaborator to the target folder and then modifying their access level to “Owner” (e.g., Account 1 Folder owner invites Account 2 as a collaborator).

I assume you’re the admin of Account 1, so you can refer to the guide above on how to change ownership via Content Manager.

 Note: Content Manager is available in the Admin Console with Business Plus or higher plans.

You can also check out the article on Managing Collaborators > Transferring Folder Ownership for further details.

A few important reminders before performing these steps:

• Files and folders owned by the user are inaccessible while they are being transferred. This means that during the move, any shared content owned by the user is inaccessible to all collaborators, thus we recommend performing the transfer after business hours.

• The process of transferring content can take some time to complete, depending on the amount of content your user owns. The more content you own, the longer it may take to complete. 

• Box does not perform transfers as one single action. Instead, Box chunks a transfer into smaller pieces and then schedules each piece of work separately. As a result, portions of the folder tree display gradually at the destination, until the entire transfer completes. If the current owner has a large amount of content to transfer, we recommend performing the transfer after business hours.