Box synch on local client device not showing status

When uploading folders in browser, not all subfolders are loading

R-Click on synch and asking to refresh states folder synched but subfolders are not the same as what we see in the browser version

Not sure how long this has been going on. Want to reinstall Box to validate application but not sure if that will delete my local box synch which contains hundreds of files not showing in the browser despite the tools saying folders are refreshed. 

Can I reinstall without loss of directories on the local device?

W11Pro

Sentinal1

Box Drive 2.45..187