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Blocking IP Addresses


Is it possible to block IP addresses for accessing our Box environment? I know through Shield we can set up alerts based on IP location, but not a specific IP address (at least to my knowledge). 

Best answer by Chris D Box

Through a support ticket, you can enable IP Allowlisting, which allows traffic for managed users to your Box environment from your desired CIDR ranges. However, specific IP blocking is not offered as IP addresses are prone to change or can be circumvented by individuals.

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3 replies

  • New Member
  • 1 reply
  • Answer
  • August 7, 2024

Through a support ticket, you can enable IP Allowlisting, which allows traffic for managed users to your Box environment from your desired CIDR ranges. However, specific IP blocking is not offered as IP addresses are prone to change or can be circumvented by individuals.


  • New Member
  • 1 reply
  • January 27, 2025
IP address blockI would like to set this up, but I don't know where to start raising a support ticket, so please let me know.

Jey Bueno Box
  • Community Manager
  • 296 replies
  • January 27, 2025

Hi ​@kyoshin 👋 Welcome to the Box Community!


We've added your query to the related thread. Please refer to ​@Chris D Box’s answer. Currently, specific IP address blocking is not offered. We apologize for any limitations, and please let us know if you have any related inquiries or other concerns.


Have a great day! 🤗


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