This edition of the Community Digest highlights Box’s drive toward an AI-first enterprise future, featuring internal pilots of Box Automate, insights on AI coworkers and secure LLM integrations, and upcoming product updates like Box Agent and AI Home on mobile.
Box Community Headlines
At Box, we are redefining what it means to be an AI-first company by transforming how work gets done natively within our platform.
Rather than layering AI onto disconnected tasks, we are integrating automated metadata extraction, workflow orchestration, and custom agents to keep processes starting and staying in Box.
Box piloted Box Automate internally across three of our most document-intensive teams: legal, HR, and procurement. Here is what that looks like in practice:
- Legal: contracts automatically transformed into structured, searchable data, replacing a $300,000 CLM tool
- HR: onboarding and offboarding workflows running end to end with AI agents, no manual hand-offs
- Procurement: vendor risk assessments now 60% faster, with report generation dropping from over an hour to five minutes
By automating repetitive groundwork, we are empowering our teams to focus their expertise where it matters most—on deep, nuanced decision-making.
The Levie Edge: Box, Business & Beyond
Your front-row seat to Aaron Levie’s latest insights, bold ideas, and game-changing updates.
What happens when AI agents move from simple assistants to true enterprise coworkers?
In this fireside chat from the Content + AI Virtual Summit, Box CEO Aaron Levie sits down with Dominic Grillo of OpenAI to discuss the rapid evolution of AI agents, what’s changing in enterprise software, and why governance, identity, and secure access to unstructured data will define the next wave of adoption.
Acknowledging Excellence!
@protella , @Marc Box , Paige Vermeer, and Bhaskar Jagadeesan
We extend our deepest gratitude for your outstanding live demonstration of claims automation and your insightful overview of the Box and Guidewire partnership.
📌 Automating claims processing with Box and Guidewire | Community Roundtable
@Ben Weiner from Box and @Aikokrishna Box
We are incredibly grateful for your presentation on prompt writing best practices for security classifications. Thanks for an excellent live demonstration of configuring AI classification policies and refining prompts within the Box Admin Console.
📌 Prompt writing best practices for security classifications | Community Roundtable
Shuang Li and Veerender Nallamala
We want to express our sincere appreciation for sharing the exciting forward-looking roadmap for Box Search, including hybrid and multi-modality search. Thank you for explaining the major architectural shift in Box Search 3.0 and demonstrating its impressive performance improvements.
📌 Introducing Box Search 3.0 | Community Roundtable
@Jade McQueen Box
We highly appreciate your thoughtful recap of the Cannes Film Festival and your insights on the responsible adoption and governance of AI in Media & Entertainment.
@CJackson
We are extremely thankful for your helpful guidance on Relay workarounds to assist our community member with subfolder automation, and for directing them to the Box Pulse link to vote for a valuable feature request.
📌 How to Automatically Move Files from Subfolders to a Collection Folder
Box on Social
Want to stay in the loop with all things Box? Head over to our latest posts for exciting updates and insights!
Most AI conversations start with the model. Our CTO Ben Kus thinks an adjustment is in order.
In this video, he explains why a headless approach is essential for getting the most out of AI agents in the enterprise. He highlights that business data lives across platforms like CRM systems, structured databases, and unstructured content platforms such as Box, and that these systems need to be accessible to agents in a secure, compliant way.
Most AI hits a wall the moment you ask it to do something that actually matters at work. Not because the model is weak. Because it does not know what your business knows.
Micajah Medrano Dudley, Vice President of AI Partnerships and Ecosystem at Box, breaks down exactly how Box and Anthropic Claude solve that together.
Box connects Claude to your documents, contracts, workflows, and institutional knowledge, while filtering out irrelevant content so Claude gets the signal, not the clutter. The result is AI that can ground answers in your proprietary content, power workflows across chat and custom agents, and operate with the security and governance enterprise work requires.
Claude brings intelligence. Box brings the work brain.
Read the full breakdown here:
Box + Claude: Giving your LLM a work brain
Product Updates, Feature Releases, and Announcements
Stay up-to-date with the latest innovations and updates by subscribing to our announcements and release notes 📩
| Metadata template creation and AI-generated metadata templates in Box Extract Coming soon | Box is introducing the ability to manually create or use AI to automatically generate metadata templates directly within the Custom Extract Agent builder. Admins can select up to 10 reference files, which Box AI analyzes to suggest fields, streamlining the setup process without needing to switch to the admin console. |
| Introducing the Item List Block in Box Apps Coming soon | A new "Item List Block" in Box Apps allows users to view, preview, and work with files and folders tied to specific metadata templates directly on an App page. This centralizes document access, enables bulk metadata editing, and keeps collaborators in context without navigating away. |
| Box Shield Pro adds label prioritization settings to AI Classification Coming soon | Box Shield Pro is adding label prioritization settings to AI Classification policies. Admins can now set label priority directly in the policy UI to determine which label takes precedence when multiple criteria match a file, reducing the risk of classification conflicts. |
| Box Agent and AI Home are coming to mobile Coming soon | The Box Agent and AI Home are coming to the Box mobile app. This brings persistent, cross-device natural language search, document Q&A, and content creation capabilities directly to mobile devices, grounded in Box content and permissions. |
| Updates to collaboration and document revision in Notes and preview Coming soon | Box is updating document reviews in preview and Box Notes. Comments and annotations will now appear together in a single comment pane. Additional updates include threaded replies, @mentions, resolved comment threads, comment deletion controls, and adjustable pane widths. |
Mark Your Calendar: Exciting Events Coming Up!
Don't miss out on our upcoming events! Check them out and subscribe to stay informed and connected 📅
| Date | Events | Event type |
|---|---|---|
| June 3, 2026 | Virtual workshop | |
| June 4, 2026 | Trusting AI Extraction - Confidence Scores, Governance and Human in the Loop Design | Virtual workshop |
| June 10, 2026 | Virtual workshop | |
| June 16, 2026 | Virtual workshop | |
| June 24, 2026 | Webinar (Japanese) | |
| June 25, 2026 | Webinar (Japanese) | |
| June 30, 2026 | Webinar (Japanese) | |
| June 30, 2026 | Virtual workshop | |
| July 2, 2026 | Webinar (Japanese) | |
| July 7, 2026 | Webinar (Japanese) | |
| July 8, 2026 | Virtual workshop |
Catch Up on Past Digests
Want more insights and highlights? Revisit our recent editions: