General

I wanted to ask your support in regards to uploading PDF’s via a server-side login (without human intervention). We are uploading to third-party boxes, which our account has been given access to (not our own Boxes). Error: We are receiving the below error message when uploading the PDF’s via API: boxsdk.exception.BoxOAuthException: Message: Grant credentials are invalid The login to Box is valid. The error pops up when uploading to one of the folders. For example trying to upload the latest ‘AU_BEL’ logs the following: Client Auth success: <boxsdk.client.client.Client object at 0x7fd2ee018310> Client User Auth success: <boxsdk.client.client.Client object at 0x7fd2ebfd14d0> Switched to folder for AU_BEL at 86734036620 Attempting to upload au_bel_20230821_2310.pdf to folder “86734036620” “POST https://api.box.com/oauth2/token

Hi, We have observed that the Box API is not returning the files consistently in multiple runs, however, this issue is occurring rarely. Sometimes it fetches less files than what is present in the Box without making any changes anywhere. We are using the following Box SDK. <dependency> <groupId>com.box</groupId> <artifactId>box-java-sdk</artifactId> <version>2.58.0</version> </dependency> Sample code: BoxFolder folders = new BoxFolder(api, userRootFolderId); folders.forEach(item-> { if (itemInfo instanceof BoxFile.Info) { BoxFile.Info fileInfo = (BoxFile.Info) itemInfo; log.info("Fetched BoxFile {} with id {}.", fileInfo.getName(), fileInfo.getID()); } else if (itemInfo instanceof BoxWebLink.Info) { if (boxConfiguration.getCrawlWebLinks()) { log.info("Fetche

I would like to obtain Access_Token through ‘Client Credentials Grant’. I created a New App through the My Apps menu. Administrator approval was obtained through the Authorization tab. When I request authentication as follows, an error message appears.

Hello - Using the Box List Recents API, I would like to exclude any events where the root-level parent folder is private (has_collaborations=false). It looks like I can pass has_collaborations as a field, but this only tells me about the item itself - I need to know if the item’s root level parent is also private. To get the parent, I can use path_collection, but when passing path_collection.entries.has_collaborations as a field to https://api.box.com/2.0/recent_items, nothing is returned. Is there another way to exclude recent events where the parent event is private? Thanks,

I created the access_token through Enterprise ID. The authentication method used was Client Credentials Grant. I obtained the access_token. I called the ‘List items in folder’ API using this access_token. I entered 0 for ‘folder_id’. However, as a result, no error message appeared and ‘total_count’ was output as 0. Clearly this folder exists. So I made the same call to the ‘List items in folder’ API using the ‘Developer Token’. The folder was output normally. Why can’t I get a list of folders when I create an access_token with ‘enterprise ID’? reference. If I create an access_token using OAuth 2.0, I can get the list of folders normally. Thanks.

Hi, we are trying to setup box cli from redhat based operating system but it has no ui, when we try to login from cli we supposed to get pop up page for confirmation, how we should handle it in no ui linux?

Hi Box Support Team, I would like to request to delete two custom Apps from my account. Client Ids of Apps are jpb0nvf4uv9a81o4k91vvozhucl4d56d (CAPS JWT App) jhhpiwuqh8jfm81dv8j6m3nfhdfu89uj (LookoutBlue-cloudapi)

Hi, When using the following command line: box folders:upload --parent-folder=xxxxxx [folder_to_upload] I am getting error messages “Could not upload file” not related to the size of the file. Sometimes these are .txt extensions but it can happen as well with other extensions such as .log, .json, these are usually small files of a few k. Is it possible to know why the files cannot be uploaded and is there a option to skip this error and continue the upload of the folder? the annoying bit is that the data transfer stops after this error. Thanks, Sol

I’ve been trying calling the upload API for box in node.js application and keep getting 415 Unsupported_Media_Type. I gave the correct parent id. Also tried using both parent_id and parent: { ‘id’: ‘12345’} response.status = 415 response.statusText = Unsupported Media Type I also tried "Try this API’ on the developers page and just get ‘An unknown error occured’. When tried to get more details from the browser developer tools then I see that the call just returned as above 415 and unsupported media type message. If I include 'Content-type" header with multipart/form-data then it doesn’t find the file part. What is the wrong with the following code? PS: I do not want to use SDK. var parent = ‘12345’; var token = 'Bearer ’ + accessToken; const url = 'https://upload.box.com/api/2.0/files/content'; const fileData = fs.createReadStream("c:\\Work\\box-development\\CustomerRequest.txt"); let formData = new FormData(); formD

I have this error (in title) when i use JWTAuth, i think it’s because my enterprise ID is not valid, where can in find it? do i have to be admin in my enterprise to have access to it? When I point at getusers/me i don’t have information on my enterprise, did it mean that i don’t have enterprise?

Hi Support, Application hosted on Box App Centre is a centralized Application that can be installed on multiple Box accounts: What are the API and Rate limits applied to the API calls made by the installed application? Are the rate limits shared per installation or bound to the App Centre app for all installations? Which per month API call plans are applied to each of the installations? Thanks waiting for the response.

We use a workflow to set up the same folder structure under each new main file we add. So it works like Smith, John → Internal → Folder A → External → Folder A So the internal is for team member use, and the external is shared with clients to upload folders into. This structure gets created automatically each time we add a main folder using Box relay workflows. We would like to add the rule so that any file uploaded to Smith/External/Folder A gets copied to Smith/Internal/Folder A, and send a notification to the team. It doesn’t seem like there is a way to generically create those type of triggered rules through the AI, is there a way to do so through the API and SDK?

Trying to apply the following - developer.box.com Suppress Notifications - Box Developer Documentation Explore the Box APIs and SDKs to use for app development, API documentation, developer support resources, and access the Box Developer Console

Hi, I am completely new to Box so please let me know if I am in the wrong place. I would like to be able to run a Curl command to pull a list of files modified in the last hour from my All Files view and it should look down through child folders. I found this: https://developer.box.com/reference/get-folders-id-items/ which is nearly there but it needs a Token. And when I look for how to create a token I see https://developer.box.com/guides/authentication/tokens/access-tokens/ but the example there dont show the -d values. I suspect I am on the wrong trail. Can What is the easiest way to create a token that I can use? Thanks

I am trying to retrieve the Folder ID based on the path of the folder using Microsoft Power Automate. I don’t see a Power Automate Action that accomplishes this. I’m not a developer so I am looking for a simple way to retrieve this information using the Box API. Any ideas?

Hi Box Developer Community! My company is looking to engage a freelance developer to assist with an API integration between Box and our Salesforce CRM, as well as uploading files to Box via API. Our question is where to find developers that have experience with the Box API and are available for a short term project like ours. LinkedIn is our usual source but is not good at searching for experience with a particular software like Box. A colleague suggested Fiverr as a possible source for this specialized talent. Any ideas from this Box Dev community would be greatly appreciated. Thanks!

Can the Memberspace create account functionality duplicate with Box, so when users create a memberspace account on my website they also have created a Box account/login? Then when they click on the file request link on my website or a shared linked on my website they will be automatically redirected to Box and they will know its the same log in to use as memberspace (or will still be logged in via the redirect) This will allow my customers to freely upload, edit, view etc Documents that are specifically for them (hosted on Box) but only accessible through a Memberspace login.

Hello, this is Yane. My boss instructed me to use the BOX API to create a folder under a specific employee’s folder, and to create an application to check the contents of the folder. Is there any setting required to check the contents of a specific employee’s folder instead of the contents of the service account? Or should I just code in the API? Can you tell me please. I know that I can get the items in the service account folder by running the following python code. items = client.folder(folder_id=‘22222’).get_items() for items in items: print(f’{item.type.capitalize()} {item.id} is named “{item.name}”')

Please enable it to use metadata queries. Metadata query is not currently available and the following error occurs. too_many_instances - Too many instances, and no supporting index available Can it be enabled?

Hello, this is Yane. Could you tell me about ① and ② below regarding the number of API calls? please. ①If the number of API calls exceeds the limit of 50000 times/month of the contracted plan (Business Plus), will it be impossible to call the API? Or is it possible to use it after charging? ②Also, from which screen should I check the number of API calls?

I wanted to register for a developer account from the Box page (Creating Your Developer Account – Box Support), so I clicked on the Developer Sign Up Page (https://account.box.com/signup/developer) linked on that page. On the page after clicking, I couldn’t find the section that would allow me to become a Developer, and instead, the usual sign-up page for a regular account was displayed. I would like to develop and test Box applications, but it seems I cannot do that with a Personal account. Could you please provide guidance on how I can proceed with development? best.

Kindly I need to know how to save errors report coming from CLI bulk command to identify which entries that didn’t succeed How I can save these entries? Entry 130 ( id=351859192851 template-key=recordRetentionClassificationCreationDateTrigger data=retentionCode=PMDS-007 | Clinical Manufacturing and Distribution as-user=3875303392 ) failed with error: Unexpected API Response [400 Bad Request | 2papqzhh552766yi.0906f287fbb26895fb5fe968f7ebe8bbf] bad_request - Request contains invalid parameters. Entry 131 ( id=351859035675 template-key=recordRetentionClassificationCreationDateTrigger data=retentionCode=PMDS-007 | Clinical Manufacturing and Distribution as-user=3875303392 ) failed with error: Unexpected API Response [400 Bad Request | ea3opchh5527i4t7.014cfae7169598b3ae2af37e3bb7afeb1] bad_request - Request contains invalid parameters.

Hi Team, The latest Box CLI v3.9.1 doesn’t recognize the file or folder id in CSV files, does anyone encounter the same issue.

Is there any way to generate AUTHORIZATION_CODE command line or its required manual browser integration all the time?