General

Thanks to Kim Kung and Micajah Dudley who provided an overview of integration which allows customers to edit Adobe images from within Box, along with roadmap updates and live customer Q&A See below for recording and highlights.  Resources:support articleblog

Hi team! My customers is hoping to understand which files have the highest previews and downloads among external collaborators in a specific shared folder. Do we  have any resources available that would help construct these custom reports? Thank you!

Thanks to our team for yesterday’s live overview and our customer guests for the questions and feedback.  Anna Simpson, senior director, product management, compliance and governance Dane Becker, Senior product marketing manager, intelligent content workflows and automation ​@Meena Ganesh Box  Senior product marketing manager, intelligent content workflows and automation Scott Picanco. product marketing manager, intelligent content workflows and automation   Topics covered: Intelligent Content Management Content Automation Box

Hello,I am reaching out to confirm whether Box Enterprise meets the compliance standards for FedRAMP and DoD Impact Level 5 (IL5). Additionally, I am interested in learning about the REST APIs that are best suited for integrating with Box Enterprise for data management, compliance, and security purposes.Could you please confirm if Box Enterprise has received FedRAMP and/or IL5 certification? If so, could you also provide documentation or resources on the specific APIs available for such integrations?Thank you for your assistance.Best regards,

I just found out that you can only download 1TB of your data/mo.  I wanted to close my account and download my data. I have >22TB of data so they get 22 more months of payments out of me at $50/moTotally unfair.    Beware!

I am working on a talk in Latex and it needs some graphic files for illustration. The tex file and the png and jpeg files sit inside the same folder on Box and unfortunately the image files can never be found when trying to  compile the tex into pdf files on Texshop.(1) There seems to be some problem with Box seeing graphic files in the same folder as the tex file that uses them. I looked at the ‘file info’ details and I have permissions to read and write for all involved. The info file actually displays the correct graphic file that Texshop cannot access. Weird. All looks good, but inside Box compilations, the graphic files cannot be found, so the console of Texshop tells me.(2) I have another folder on Box with tex and graphic files and those can always be compiled together easily in Texshop. Their file infos do not look any different at all and they work together as designed.(3) I cannot see any way out to correct this Box incompatability mess up.  I tried to

Thanks to our HR team Hayley Hua,  Bernardo Sosa,  Vanessa Collins for today’s overview of how Box HR uses Box.  You can find the recordings here. Topics include: Employee Lifecycle management Box Hubs for People Manager portals Use of AI for Recruitment Box Sign for offer letter Folder structure for HR Employee file retention Customer Q&A Topic Details Introduction   Recording clip

When collaborating securely is one of the most important parts of your job, you need security and compliance you can trust. With the Content Cloud, we bring you the very best in security, privacy, and compliance — and it's built right into our DNA. 🔐🛡 Now’s the time to secure what matters! 🎥 Check out this video to learn more:  Visit the Security & compliance page to learn more about how Box protects your business content. This page provides an overview of Zero-trust security controls,

I have started to use Box Notes and quite like the writing experience and ability to collaborate with others on the same file. I realise that there is no export function available. I can live with that since I saw that there is a print function and I counted on being able to Print to PDF. Strangely enough, whenever I’m on the Print window and I select Print to PDF, I see the Note in the background go blank and the resulting PDF is blank as well. I’m using Box on a Mac and I use the Safari browser. When I tried it on FireFox it worked fine. Does this mean that Box does not fully support Apple’s Safari browser and are there other limitations?

no

Thanks to Travis Kolaja, CSM, for today’s overview of Box Security settings, covering four topic areas, attaching the recording and slides here. Identity and Access Management Endpoint Protection Collaboration Security Admin Security   Topic Details Agenda - Travis Kolaja   Recording clip here Security Settings  Identity and Ac

Thanks  ​@Mark Lomeli - Box for moderating a panel with customer guest, Tord Isdal of Aker Biomarine and Box experts Catherine Powell,  Balaji Asok Kumar and ​@LauraTagatac Box. Topics include Intelligent Content Management, Content Automation, Meta data, Box AI, Security. Tord describes how Aker Biomarine use Box for quality management, supply chain and invoice processing. Highlights and recording here     Introduction to ICM - Catherine Powell   Recording clip

Regarding the below Box article for know limitations of AI for Box Hubs:https://support.box.com/hc/en-us/articles/28323495455123-Box-Hubs-Known-Issues-and-Limitations In the bottom of the article it states “When either of the limits for Box AI for Hubs are reached, the AI service responds with an error message. Only the first 1 MB of a document is indexed by AI.”Does this mean that the first 1MB of a document will only ever be indexed? Or if the limit is reached then the new files will only be index for the first 1MB?  

Hello. I’m having trouble with Box. When I send a link to a co-worker from something that I created in Box, the recipient isn’t able to view it. Can you help, please? Here is the error message.This shared file or folder has been removed or is unavailable to you. Thank you,Monica

In this edition, we’re shining the spotlight on SparkGrid Software, which has recently won the "New Partner of the Year" award from Box. 🎉 In their recent YouTube post, let’s check out the BoxWorks 2024 AI Spotlight: Box AI at BoxWorks SparkGrid. 🎥✨ This video showcases the power of Box AI in action, specifically in the HubSpot Box Integration. Box AI extracts metadata from a related PDF in Box and, based on a stage change in HubSpot, dynamically pulls values from that PDF into the corresponding HubSpot Deal fields. This is just a small sample of what’s possible with the Box HubSpot Integration! Start your