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761 Topics
D
doc2docKnown Participant
published in API
Create Box Sign Request API failing with Error On Convert

Anyone seeing this pop up again? Starting on Nov 10th I began seeing large increase in “Error on Convert” Same issue as Create Box Sign Request API results in failure while converting though that one is marked as Solved. It’s the same outcome, though perhaps could be a different cause. My guess would be there is an issue again on the Box side, because nothing has changed in my API calls and like with last time, some calls succeed while others result in “Error on Convert”.

1900
rbarbosa Box
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user134New Participant
posted in API
How to get the number of file accesses using API

I’m trying to check with an API how many times a file has been accessed. Since there is no API to obtain the insight information provided on the web screen, I think that the FILE (Full) objects shared_link.download_count and shared_link.preview_count are appropriate alternatives. However, these values always remain 0 whether I preview or download the file. When are download_count and preview_count updated?

1880
U
tspecht
tspechtNew Participant
published in API
Retool App to Box Upload File

Hi all, I am trying to test out connecting my retool web-based application to take an uploaded file and send it to my box drive via the upload PUSH. The below screenshots show my settings for setting up the API connection, and then the form information for the PUSH. However, when I run it I get a 400 code with a blank message (“”). When I look in the response, It also states a 415 error of invalid file type (see attached). The file is stored encoded with base64 (not sure if that is the problem since the documentation states a string or binary. I am not sure if this is a box issue, retool issue, or user issue (or a combination).

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rbarbosa Box
boxadmin
boxadminBox Developer Relations
published in Blogs
Working with Box Sign

In this article we are going to explore how to sign documents using the Box Platform. Specifically unstructured documents, and also cover most of the Box Sign features common to all use cases. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/working-with-box-sign-d76dc4918235?source=rss----a995c24848a3---4

1800
boxadmin
P
pcanningParticipating Frequently
posted in API
Unable to see a users content or to delete the user and transfer their files

The Users & Groups section of box admin shows that I have a managed user that is using 95% of the storage of my account. I am unable to see that content in the Content section of box admin because I don’t see a Content Browser tab (in both Firefox and Microsoft Edge). I have tried deleting the user and transferring their content to me, but when I click the Continue button it shows a busy animation and never goes to the next screen. When I login to box admin later, no additional content has shown up in my account, and the user I tried to delete is still there and is still using 95% of the storage. The problematic user was originally the account admin, but has an email address from a domain that box doesn’t allow, so a couple years ago I created a new user (the user I’m logged is as now) and made it the admin. I had to file ticket #2455825 to get the account reactivated. The problematic user is now shown as Co-Admin and listed as Active, but I am unable to login using that email

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rbarbosa Box
L
lfriasNew Participant
posted in API
/recent_items API interaction_type only returns "item_preview"

I’m using the /recent_items to identify the following: item_modify, where a user has modified a file in Box item_preview, where a user has viewed a preview of a file item_upload, where a user has uploaded a file item_comment, where a user has added a comment to a file I have created a folder & file, created a folder & uploaded a file, and added comments to the file in my box account. However, the response only lists files interacted with interaction_type = “item_preview”? I was expecting the API to return the interaction_type = “item_uploaded” when the file was uploaded; and return the interaction_type = “item_comment” when a comment was added the file? Any help is greatly appreciated. Thx

1370
rbarbosa Box
A
aneeshNew Participant
posted in SDKs and Tools
Box free account - app to download contents

Hi, I have created a folder inside my enterprise account and shared the content with an individual user outside my organisation. The user created a free account to access the content, and he trying to automate that content download using SDK. While trying to create an app with limited access to download the content the user can’t generate “Primary Access Token” Is the free account have any limitations to create an app to download contents?. Thanks, Aneesh

2840
rbarbosa Box
U
user120New Participant
posted in SDKs and Tools
Suddenly Slowness with Python SDK

Hi, We’ve been using the Python SDK to run a nightly job that gives us a list of all the files (and some metadata) in our account. That job historically took about 30 minutes to complete, recursively going through all the directories, etc. As of a few days ago (11/5), though, it suddenly doubled in length, even though the number of files/folders in our account hadn’t changed. So two questions: Has anyone else noticed anything similar over the last few days? Is there a better/different way to get to that data? Our current function looks something like this: def get_recursive_files(settings, client, folder_id, path_prefix=None): file_list = [] folder = client.folder(folder_id).get() for item in folder.get_items(): if item.type == 'folder': file_list += get_recursive_files(settings, client, item.id, path_prefix) else: file = item.get(fields=['id', 'name', 'created_by', 'created_at', 'modified_by', 'modified_at', 'path_collection', 'ver

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rbarbosa Box
T
tmaiNew Participant
posted in SDKs and Tools
Just wonder if anybody develops in .Net?

We plan to develop a Box app using .Net. But apparently, .Net seems to be not a popular option based on the traffic here. Are there any reasons for that?

3530
rbarbosa Box
P
prasannaNew Participant
posted in SDKs and Tools
Do I need paid account to utilize the file upload feature using .NET SDK

Do I need paid account to utilize the file upload feature using .NET SDK? Also where to find authorization code for my app in the interface? Please let me know and I am stuck on this

2860
rbarbosa Box
boxadmin
boxadminBox Developer Relations
published in Blogs
Let’s talk about video bookmarking

Lots of customers upload videos to Box and Box offers a great preview experience for most video formats. Often customers want to direct the viewer to a certain time in the video and this is mostly done via email/Slack/Teams with with a given time for the viewer to jump to. Like this… This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/lets-talk-about-video-bookmarking-864d5c68e3c0?source=rss----a995c24848a3---4

1190
boxadmin
U
user112New Participant
posted in SDKs and Tools
How to Create a Client Object for Accessing All Functionalities on Behalf of Enterprise Users in Box API?

I have a Box enterprise account, and I want to create a client object that can perform various operations on behalf of enterprise users. My goal is to access and manage files and folders. To achieve this, I’ve explored two authentication methods: developer tokens and JWT authentication. Is it true that developer tokens should not be used for production? If yes then I am left with JWT Authentication. JWT Authentication: I’ve looked into JWT authentication, which appears to be suitable for server-to-server communication. However, I’m unsure about how to set up the following JWT authentication parameters: jwt_key_id rsa_private_key_file_sys_path rsa_private_key_passphrase Additionally, I would like to know how to create a client object using JWT authentication to access enterprise users’ data and perform operations as the Service Account or individual App Users.

1830
rbarbosa Box
M
MBennyKnown Participant
posted in API
Eliminate the grant access page

Is there a way to eliminate the grant access page if a user is already given access to the app? Or is there any other type of custom app I can use for this purpose? My requirement is just to verify that the visitor is an actual box user or not. Once the user grants we store the tokens and refreshs the token before the expiry of the refresh token. A similar way where users can log in with Google. And access grant is asked only first time.

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rbarbosa Box
U
user112New Participant
published in SDKs and Tools
Grant page is shown everytime

Hi, the grant page shown below appears everytime the user wants to use box. Is this the expected behaviour or is it my incorrect setup?

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rbarbosa Box
U
user126Participating Frequently
asked in API
About rate limits for license-based APIs

I have a question regarding rate limiting for license-based APIs. developer.box.com Rate Limits - Box Developer Documentation Explore the Box APIs and SDKs to use for app development, API documentation, developer support resources, and access the Box Developer Console If the rate limits for license-based APIs are exceeded, will an error occur? I would like to know the specific behavior when these limits are exceeded. In a previous response, it was mentioned that there would be no error, but a notification for a plan upgrade. I would like more details on what happens when the limits are exceeded. Box Support API calls per month limitation of Business Plans When an application reaches the API calls per user (or per second), the response will be  "429 Too Many Requests" with Retry-After seconds in HTTP headerhttps://developer.box.com/guides/api-calls/p...

3360
smartoneinok Box
U
user126Participating Frequently
asked in API
Are License-Based API Rate Limits Cumulative Across All Users?

I have a question regarding rate limiting for license-based APIs. developer.box.com Rate Limits - Box Developer Documentation Explore the Box APIs and SDKs to use for app development, API documentation, developer support resources, and access the Box Developer Console I understand that the rate limits for license-based APIs are based on the entire organization’s usage, not on a per-user basis. For example, if there are 6 users on a Business plan, and each user makes 10,000 API calls, the total would exceed the 50,000 rate limit. Is this correct?

1930
smartoneinok Box
boxadmin
boxadminBox Developer Relations
published in Blogs
Box Python Next Gen SDK: Getting started with OAuth 2.0

Box released a generated Python SDK a couple of months ago for beta testing. With these new SDK's you get full API support, fast API updates, embedded documentation, and enhanced convenience methods. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/box-python-next-gen-sdk-getting-started-with-oauth-2-0-9561a8b895e1?source=rss----a995c24848a3---4

1350
boxadmin
benjessupoasis
benjessupoasisNew Participant
asked in Box Sign API
Error completing Box sign request when created using API

I am using the create sign request API with the following body to create a sign request: { "external_id": "10000", "parent_folder": { "id": "0", "type": "folder" }, "signers": [ { "role": "signer", "email": "ben.jessup@oasisdigital.com" }, { "role": "approver", "email": "benjamin.jessup@valiantys.com" } ], "source_files": [ { "id": "1056087946155", "type": "file" } ] } After signing and approving the request it goes into a “finalizing” state (shown as “In Progress” in the UI), then eventually goes into a “error_finalizing” status. Initially I encountered this in a Atlassian Connect Express application, but I saw the same behavior after using Postman to create the sign request. Any thoughts on what could be causing this error? Is there any way to see more detail on the error?

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rbarbosa Box
boxadmin
boxadminBox Developer Relations
published in Blogs
Testing Python Code 101 with PyTest and PyCharm

All our programs must be well-designed, well-written, and reliable to perform their functions as intended. Testing is a critical element in software development, with the unit testing framework being the most common type. Unit tests focus on the program’s basic building blocks, such as functions and methods in the classes. Unit tests are often created simultaneously with the source code to be tested; in the Test-driven Development (TDD) approach, unit tests come before the actual program code. Ready-made libraries are available to help create and run unit tests. One of the most popular of these libraries in the Python environment is PyTest. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/testing-python-code-101-with-pytest-and-pycharm-40f2af8449b2?source=rss----a995c24848a3---4

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boxadmin
boxadmin
boxadminBox Developer Relations
published in Blogs
Restructuring the Box folder tree with Python

Whether you are new to Box or you have been a user for a long time, folder tree structure is an important concept to understand. Recently, we had a developer post on our new community forum (quick plug — create an account if you don’t have one!) about a common question Box hears: how to get around the waterfall permissions requirement. To be blunt, you can’t, but there are still times when you need to do something similar. Let’s look at the situation in more detail. This is a companion discussion topic for the original entry at https://medium.com/box-developer-blog/restructuring-the-box-folder-tree-with-python-31aeb7e051da?source=rss----a995c24848a3---4

1590
boxadmin
agentgill
agentgillParticipating Frequently
posted in Box for Salesforce API
Salesforce UI Elements from managed package (4.28) - UI components not loading

When trying to add Salesforce UI Elements into Lightning Page or Flow - I am seeing this error when opening page or running the flow Refused to frame 'https://mydomain--mysandbox-box.sandbox.vf.force.com/' because an ancestor violates the following Content Security Policy directives: "frame-ancestor 'self'" Additional Info: https://developer.box.com/guides/tooling/salesforce-toolkit/ui-elements/

2490
D
D
DCuser122Participating Frequently
asked in SDKs and Tools
Not able to get folder info using access token

Hello! I created app as “OAuth 2.0 with Client Credentials Grant (Server Authentication)” and used below python code to get the access token and get a folder info. Im able to get the access token but when I try to get the folder information i get this error {‘type’: ‘error’, ‘status’: 404, ‘code’: ‘not_found’, ‘context_info’: {‘errors’: [{‘reason’: ‘invalid_parameter’, ‘name’: ‘folder’, ‘message’: “Invalid value ‘d_232374452899’. ‘folder’ with value ‘d_232374452899’ not found”}]}, ‘help_url’: ‘http://developers.box.com/docs/#errors’, ‘message’: ‘Not Found’, ‘request_id’: ‘5el5t3hj87nd3i9z’} can any one please help me resolve this error? here is my python code

3870
D
agentgill
agentgillParticipating Frequently
posted in API
What is the most efficient method to stop users deleting folders?

What is the most efficient method to stop users deleting folders? It seems there is no direct permission which can be applied for this. Folder Locking available via API seems to be a possibility.

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Matt.Jelley
I
ITCS_nakamuraNew Participant
asked in Box for Salesforce API
(Box for Salesforce) Flow APEX Action

I Installed Box for Salesforce and Use Apex Action「Get Folder ID By Record ID」 by Flow. But I get an Error mail everytime. From: FlowApplication <info@jp.salesforce.com> Date: ***** Subject: フロー「Target Folder Under Account」でエラーが発生しました: An Apex error occurred: box.Toolkit.BoxApiException: エラー要素 boxID_Parent (FlowActionCall)。 An Apex error occurred: box.Toolkit.BoxApiException: I don’t know what a happen. Error mail has no Detail Information.(ex. Missing required input parameter: recordId. ) In ApexDebugLogDetail, I can’t get an error information too. 14:06:45.229 (229451568)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8 14:06:45.229 (229480913)|VARIABLE_SCOPE_BEGIN|[31]|this|box.GetFolderIdByRecordId_v2.Request|true|false 14:06:45.229 (229546908)|VARIABLE_ASSIGNMENT|[31]|this|{}|0x5562b465 14:06:45.229 (229624678)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:4 14:06:45.229 (229630570)|HEAP_ALLOCATE|[EXTERNAL]|Bytes:8 14:06:45.229 (229741110)|VARIABLE_ASSIGNMENT|[EXTERNAL]|this.recordId|“0015j00001DOKzrAA

1770
I
Q
qaApertureNew Participant
posted in SDKs and Tools
Ubable to create folder using box api

https://api.box.com/2.0/folders , using this api I passed the access token (bearer) unable to create a folder Json body : { "name": "New Folder", "parent": { "id": "0" } } Response: { "type": "error", "status": 404, "code": "not_found", "context_info": { "errors": [ { "reason": "invalid_parameter", "name": "parent", "message": "Invalid value '0'. 'parent' with value '0' not found" } ] }, "help_url": "http://developers.box.com/docs/#errors", "message": "Not Found", "request_id": "lg7h2vhj99q0o3yb" }

2270
rbarbosa Box

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