I can’t change redirect urls, all action fail, can’t add, can’t remove, can’t edit
with browser request
Solved
Box Developers page can't save any configuration
Best answer by Vertongen
Looks like I found out what was wrong. Apparently a free developer account at Box is not the same as an individual account on Box. You need to sign up specifically at account.box.com/signup/developer to get a proper developer account.
The Box developer console at app.box.com/developers/console behaves differently depending on your account type:
- Regular Box account → limited console, can't save redirect URIs properly
- Box developer account → full access to OAuth2 configuration
Are you currently accessing the developer console via:
app.box.com/developers/console— regular account portaldeveloper.box.com— dedicated developer portal
Try going directly to developer.box.com and signing up/logging in there. Then create your app from that portal instead.
A Box developer account is separate from an individual account — it doesn't replace your existing Box account.
Looks like I found out what was wrong. Apparently a free developer account at Box is not the same as an individual account on Box. You need to sign up specifically at account.box.com/signup/developer to get a proper developer account.
The Box developer console at app.box.com/developers/console behaves differently depending on your account type:
- Regular Box account → limited console, can't save redirect URIs properly
- Box developer account → full access to OAuth2 configuration
Are you currently accessing the developer console via:
app.box.com/developers/console— regular account portaldeveloper.box.com— dedicated developer portal
Try going directly to developer.box.com and signing up/logging in there. Then create your app from that portal instead.
A Box developer account is separate from an individual account — it doesn't replace your existing Box account.
I created an app in the https://app.box.com/developers/console and it's configured to use Oauth 2.0 but when i try to update the redirect URI the UI gives me a generic error no matter what i do. I have tried a dozen different changes to narrow it down from creating new apps, using different browsers, different redirect URI’s, - no luck or hint to why it can’t be saved. There are no changes that i could make as far as i can tell so may not be only related to redirect URI
The error says “Some changes on the Configurations page could not be saved”
👋 Hi
Please check the pinned answer at the top of this thread to help resolve your issue. As a reminder, Free Individual and Free Developer accounts are different account types. To access OAuth2 configurations, you will need to sign up for a new developer account using a different email address that’s not yet associated with any Box account.
Here is a guide to help you get started:
Thank you!
I tried to edit the data on the Configuration Page, but an error message always appeared when trying to save: Some changes on the Configuration Page could not be saved.
Thanks for help
👋 Hi
Please check the pinned answer above this thread to help identify and resolve the issue. Thank you!
Hi, when i go to the specified link, it redirects me to https://app.box.com/upgrade?source=signup and show the following. It doesn’t allow me to update anything
👋 Hi
It looks like you’re currently on a Free Individual account rather than a Developer account, which may be why you’re unable to modify the configuration. Please check the pinned answer above on how to resolve this. Thank you!
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