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627 Topics
H
h.ryomaNew Participant
asked in Box Sign API
"Box Sign request returns a 500 error."

I encountered a 500 error while using Postman to call the Box Sign API to create a sign request:Endpoint:https://api.box.com/2.0/sign_requestsDetails:The same developer token successfully works for file uploads. The application is approved and authorized.Could you help identify the possible reasons for the issue? { "type": "error", "code": "internal_server_error", "status": 500, "message": "Internal Server Error", "help_url": "https://developer.box.com/guides/api-calls/permissions-and-errors/common-errors/", "request_id": "0301ec73ba5420dac2e91dc81cc5f2845"}

200
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1 month ago
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carterandclarkNew Participant
asked in API
{"error"=>"invalid_client", "error_description"=>"The client credentials are invalid"} Answered

I use to be able to authenticate as the subject_type user on the client id app kox474mes4cugrj929i4kh5enokukmltThis is a free account and the app is authorized and enabled.However, now it seems that the subject_type is being required to be set to enterprise. The problem with this is that as the enterprise, I have to add the "Automationuser" to the folder I want the user to upload to. This is a problem because I have been shared several folders and it would be a large coordination effort to have everyone add the "Automationuser" as an uploader. And this would break for any new shares if the user wasn't added.Is there a way to still be able to upload as the user that has access to those folders? I tried using the As-User header, but then that returns the error like the folder doesn't exist.

70
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1 month ago
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VisarioNew Participant
asked in API
Create user invite via API Answered

Hello,I want to create user invite via .NET SDK. I’m using boxClient.Invites.CreateInviteAsync method. I created another (personal) account on box.com and I’m trying to invite it to my enterpise. But I’m getting an exception with details:{"type":"error","status":400,"code":"bad_request","context_info":{"errors":[{"reason":"invalid_parameter","name":"login","message":"Invalid value <personal information-redacted>."}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Bad Request","request_id":"suqbwuhwiea7aeue"} Am I missing something?

60
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1 month ago
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GabeFNew Participant
asked in API
Delete Folder Lock Fails 404 Not Found

Delete Folder Lock fails with 404 Not Found.{    "type": "error",    "status": 404,    "code": "not_found",    "help_url": "http://developers.box.com/docs/#errors",    "message": "Authorization Failed",    "request_id": "0b3a714efe5a6f7110fc3281c015b0d2c"}I’ve authenticated with the Owner as well as made myself Co-Owner.I’ve reviewed: API [Content API] - 404 "not_found" Errors from the Box API – Box Support but doesn’t seem to help.curl --location --request DELETE 'https://api.box.com/2.0/folder_locks/297778732113' \--header 'content-type: application/json' \--header 'Authorization: Bearer ----------------------------------------------' \--header 'Cookie: box_visitor_id=66ec80484d6913.85943221'   

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1 month ago
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enyat_infyNew Participant
asked in API
storage_limit_exceeded

2024-12-13 18:56:58.523 INFO  [[ACTIVE] ExecuteThread: '15' for queue: 'weblogic.kernel.Default (self-tuning)']The API returned an error code [403 | q8maaahwjvoa01l7.04b218b328508244f8ff0d76320de105e] storage_limit_exceeded - Account storage limit reached

70
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1 month ago
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VisarioNew Participant
asked in API
Create user invite via API

Hello,I want to create user invite via .NET SDK. I’m using boxClient.Invites.CreateInviteAsync method. I created another (personal) account on box.com and I’m trying to invite it to my enterpise. But I’m getting an exception with details:{"type":"error","status":400,"code":"bad_request","context_info":{"errors":[{"reason":"invalid_parameter","name":"login","message":"Invalid value 'damian.kochmanski@gmail.com'."}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Bad Request","request_id":"suqbwuhwiea7aeue"} Am I missing something?

110
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1 month ago
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f.ryoheiNew Participant
asked in API
Please check the 'sub' claim. The 'sub' specified is invalid.

When I run the folder creation API, I get the following error.What's the cause? { "error": "invalid_grant", "error_description": "Please check the 'sub' claim. The 'sub' specified is invalid."} 

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1 month ago
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enyat_infyNew Participant
asked in API
Facing intermittent connectivity issue , while getting connection from BoxDeveloperEditionAPIConnection

Happening intermittent, 3/5 executions are SUCCESS, 2 are getting failed with below error.In our UAT environment facing below error once in a while, Any suggestion how to fix?CODE:  BoxDeveloperEditionAPIConnection  boxConnection = new BoxDeveloperEditionAPIConnection(EnterpriseId(), DeveloperEditionEntityType.ENTERPRISE, boxConfig, null); Proxy   proxy = new Proxy(Proxy.Type.HTTP, new InetSocketAddress(proxy-uat.apple.com, 8080));  boxConnection.setProxy(proxy);boxConnection.authenticate();ERROR:com.box.sdk.BoxAPIException: Couldn't connect to the Box API due to a network errorat com.box.sdk.BoxAPIConnection.executeOnClient(BoxAPIConnection.java:1259) ~[box-java-sdk-4.0.1.jar:?]Caused by: java.io.IOException: Unexpected response code for CONNECT: 403 

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1 month ago
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stevenroy4311New Participant
posted in API
Just Passed Risk Based Inspection Professional API API-580 Exam

 I only used Box and Practice questions with study guide to prepare for the exam for 2 weeks.https://docs.google.com/document/d/1i5y-X-17RVirib6URVZOqzkIMd37Vw_6nBXuk07ahDc/edit?tab=t.0#heading=h.p6lesgmecr55

380
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1 month ago
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hrm_mNew Participant
asked in API
Can app users be assigned as task assignees when starting a pre-configured workflow?

Specifically, I need to understand:If an app user or service account starts a pre-configured workflow through the API (POST /workflows/{workflow_id}/start) Can they add another app user as a task assignee at the time of starting this workflow? I've checked the Box Developer Documentation but couldn't find specific information about this capability. Any documentation references or real-world experience would be helpful.Thank you in advance for your help!

80
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1 month ago
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Vladimird88New Participant
asked in SDKs and Tools
Problem with using box-ui-elements and ContentPreview as a React component

Hi everyone. I’, relatively new in React and I’ve just started working with Box integration. I managed to use Box by referencing the versions available on Box's CDN (https://github.com/box/box-content-preview?tab=readme-ov-file#including-preview-as-a-library). But, I have the requirement to use it as a NPM package. I’m using React and when I try to install the box-ui-elements and use it, I get the error 00:30:52 [vite] error while updating dependencies:Error: Build failed with 3 errors:node_modules/box-ui-elements/es/elements/content-preview/ContentPreview.js:51:26: ERROR: No matching export in "node_modules/box-ui-elements/es/elements/common/annotator-context/index.js" for import "WithAnnotationsProps"node_modules/box-ui-elements/es/elements/content-preview/ContentPreview.js:51:70: ERROR: No matching export in "node_modules/box-ui-elements/es/elements/common/annotator-context/index.js" for import "WithAnnotatorContextProps"node_modules/box-ui-elements/es/elements/content-sidebar/Activ

240
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1 month ago
sparkgridsoftware
sparkgridsoftwareNew Participant
posted in Box AI API
Revolutionizing Box and HubSpot Integration with AI

 We’ve just returned from an exciting BoxWorks conference where we demonstrated groundbreaking AI integrations between Box and HubSpot that are set to transform how businesses handle document processing and customer relationships.Automated PDF Data ExtractionOne of our most compelling demonstrations showcased Box AI’s ability to automatically extract and process metadata from PDFs stored in Box. When triggered by a HubSpot action, the system can intelligently parse this data and update corresponding HubSpot fields automatically. This innovation eliminates manual data entry, reducing both time investment and the risk of human error.Think about the implications:Automated contract processing Streamlined workflow triggers Seamless data synchronization between platforms Reduced administrative overheadCross-Platform IntelligenceWe also unveiled a powerful new capability that leverages Large Language Models (LLMs) across both Box and HubSpot platforms. This integration enables users to make n

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Jey Bueno Box
1 month ago
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DotNet_DeveloperNew Participant
asked in Box Sign API
How to add and highlight signature box in signed document using code

I am trying to create a Box sign request and want to highlight the signature box in the document where the user needs to add their signature. In the Box Sign portal, there is an option to drag and drop the signature and other fields, which places the signature box at the desired position in the document. I want to replicate this functionality using code. However, when I tried adding the inputs attribute under signers, it didn’t work as expected.Below is my json request body.{  "email_message": "Hello! Please sign the document below",  "email_subject": "Sign Request from UserName",  "parent_folder": {    "id": "2895123232312",    "type": "folder"  },  "signers": [    {      "email": "<useremail>",      "role": "signer",     "order": 1,      "inputs": [        {          "type": "signature",          "x": 100,          "y": 150,          "page_index": 0,          "width": 150,          "height": 50        }      ]    }  ],  "source_files": [    {      "id": "1714359484288",      "t

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1 month ago
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jno77New Participant
asked in API
Box API getting "session expired"

I am working on my first Box API calls. I am using Postman at the moment and was finally able to get the API to access a token to work and I have retrieved a token. I then take that token and send as authorization to the API to list the items in a folder. The Box application that was created for this purpose is a CCG application and I am passing the client ID and secret and the box subject type is enterprise.. When I call the API to get the folder items, it tells me “session expired” even though I had just retrieved the access token. What am I doing wrong?

330
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1 month ago
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jayNew Participant
asked in API
Application development for box api and its cost

Dear all, I like to create the applications that get the meta data, and enteprirse plus version already 100k PAI calls included. WHat kind of cost will be considered per a request? I would like to get the meta data of the each files, and folder, and structures, and i would like to search those through the app. I will implement the AI around this app. that extract some files contents, and display in the UI. Please help with this cost associated iwth the Box API

241
Jey Bueno Box
1 month ago
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ketiNew Participant
asked in API
Can I change  Max File Size from the Account details?

Can I change  Max File Size from the Account details?or configure it for an user? we need to decrease the max size limit of the uploaded file 

201
Jey Bueno Box
1 month ago
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pjc714New Participant
asked in SDKs and Tools
Chunked Uploads using Typescript SDK

I would like a simple working code example of uploading a file via the Chunked APIs using the Typescript SDKI have reviewed the documentation here:https://github.com/box/box-typescript-sdk-gen/blob/main/docs/chunkedUploads.mdhttps://developer.box.com/guides/uploads/chunked/?_gl=1*h4a2ux*_gcl_au*ODIyMTQzNzA5LjE3MzIxNDU5Mjk. and also all available support/community issues related to this but I have but not found anything that clearly shows me how to do itTask is simple: I want to upload a 70mb file using the Chunked Upload APIS (using Typescript SDK)The documentation here is unclear and does not show a proper example: https://github.com/box/box-typescript-sdk-gen/blob/main/docs/chunkedUploads.mdCan anyone kindly provide a simple example in Typescript that will show accomplish this task using the Typescript SDK (not the deprecated Node SDK)I know how to upload smaller files that do not require chunking that is fine, but when it comes to Chunking I believe the TypeScript SDK documentation

130
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1 month ago
M
mahtab
asked in SDKs and Tools
Next gen .NET SDK metadata update for multiselect

I am unable to figure exact syntax for mutiselect field to update metadata. When I attempt following then it throws errorawait boxService._client.FolderMetadata.UpdateFolderMetadataByIdAsync(folderId: "123", scope: UpdateFolderMetadataByIdScope.Enterprise,         templateKey: "arms", requestBody: Array.AsReadOnly(new[] { new UpdateFolderMetadataByIdRequestBody() { Op = UpdateFolderMetadataByIdRequestBodyOpField.Replace, Path = "/doctypes", Value = "[\"test\"]" } })); Error:Encountered invalid value for template field key=doctypes I have no issues in using CreateFolderMetadataByIdAsync though. 

90
M
1 month ago
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SonicaNew Participant
asked in API
Webhooks and trigger the API

Iam trying to index the files to Open search using Box. I have a requirement for the incremental indexing. Whenever a file/folder is uploaded in Box, it should trigger the API and the files should be indexed into Opensearch.

80
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1 month ago
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roycePhamNew Participant
asked in SDKs and Tools
File not displayed on My Account page when uploading file using NodeJS

I am using the Box Node SDK to upload a file, and the upload is successful because I have the file ID and can download the file. However, the issue I'm facing is that I cannot find the file or the folder I created when uploading it on the 'My Account' page.I would really appreciate any help. Thank you, everyone.

230
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1 month ago
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PiotrIwanczukNew Participant
asked in SDKs and Tools
Box Managed Universal Links

Hi, I am looking for enabling Box managed universal links for iOS devices. I want to set universal links for Box, that when a user receives an email with Box URL it will open the Box app instead of managed browser. Does anyone the correct format? 

40
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1 month ago
michaelcb
michaelcbNew Participant
asked in API
Can Box API Track User-Specific Download Limits via API?

Hello!  We’re a company exploring cloud storage solutions for a project we’re building for our clients, and Box is at the top of our list. Before moving forward, we want to confirm whether the platform can meet some specific requirements, particularly around user access and download control.Below, I’ve outlined our key needs, and we’d greatly appreciate any insights on whether these features are supported natively or can be achieved using the API. Storage Capacity: We require at least 10TB of cloud storage to share with multiple users (between 100 and 1,000 users). Access for Users: Users should be able to access shared folders via the desktop app without requiring local storage space (e.g., files remain in the cloud and download on demand). They will have view-only permissions, allowing them to open and preview files but not edit them. Download Control: It is critical for us to monitor and restrict downloads per user over defined time periods. For example: Users on a trial perio

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michaelcb
1 month ago
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MooKnown Participant
asked in Box Sign API
Client Credentials Grant behavior changed, breaking my sandbox app

I put Box Sign projects on hold for a year in hopes box.com would fix various web UI bugs insigning documents.Sadly, I still see an unacceptable overstrike and now even multiple font sizes on that overstrike, etc. But now that I’ve come back, I find that I can no longer get CCG to work with the User ID set inthe app.  ( CCGAuth() in Python SDK. )  The initial authorization works when using Enterprise IDBUT that is not what I want because when using the Enterprise ID, it never could access mytemplates--They were only accessible when using the user id.  (the User ID in the app config.)( It was previously able to access them when using the “user” argument to CCGAuth(). )I changed nothing.  It stopped working.  Yes it was still authorized then reauthorized for good measure.Is this a bug or a feature?  And is there a way to get the old behavior?  Other than this:Sadly I had to switch back to regular OAuth2 using the annoying 1 hour temporary dev tokenswhere it still will access the template

462
Jey Bueno Box
1 month ago
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carterandclarkNew Participant
asked in API
Access Token was working, but now it's not.

    uri = URI('https://api.box.com/oauth2/token')    token_request = Net::HTTP::Post.new(uri)    token_request['Content-Type'] = 'application/x-www-form-urlencoded'    token_request.set_form_data(      'client_id' => BOX_CLIENT_ID,      'client_secret' => BOX_CLIENT_SECRET,      'grant_type' => 'client_credentials',      'box_subject_type' => 'user',      'box_subject_id' => BOX_CLIENT_USER_ID    )    response = Net::HTTP.start(uri.hostname, uri.port, use_ssl: uri.scheme == 'https') do |http|      http.request(token_request)    endI have the above Ruby code which has been giving an access token consistently for the past 6 months. However, yesterday it seems to be no longer providing the access token.Instead, now I get the response:{"error"=>"invalid_grant", "error_description"=>"Grant credentials are invalid"}I verified that the Box Dev App is still Enabled and Authorized. I also checked that the credentials hadn't changed. Is something else going on that I'm unawa

825
Jey Bueno Box
1 month ago
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wagnerseNew Participant
asked in API
Client credentials grant authentication: Grant credentials are invalid

Hello, I have a box standard account and want to upload artefacts/files from our Gitlab pipeline to the account. Since the upload is done from a pipeline, I decided I created a box app with client credentials grant authentication. When I execute the authentication command below, I get :  {"error":"invalid_grant","error_description":"Grant credentials are invalid"} curl -i -X POST "https://api.box.com/oauth2/token" \     -H "content-type: application/x-www-form-urlencoded" \     -d "client_id=craxv9gzavoiyj5knhu88kot0yv3sej6" \     -d "client_secret=XXXXXXXXXX" \     -d "grant_type=client_credentials" \     -d "box_subject_type=enterprise"  \     -d "box_subject_id= 0"The client_id and client_secret are correct.  I tried providing “user” as box_subject_type and my user id but it didn’t succeed either.Additionally, I also tried to set the access level to “App + Enterprise Access”. I read that I need to create a service account. However, I can’t find any settings to do this. I read in oth

240
W
1 month ago

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