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313 Topics
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up 💫

Welcome to another edition of our Box Community! We'll shine a light on exciting events, important updates, and key discussions to keep you informed and engaged. Let's dive in and explore what's been buzzing in our community this week, ensuring you haven’t missed anything!   Community Roundtable Highlights: Agentforce Demo; Dreamforce Recap; and Getting Started with Box and Salesforce Box Hubs Use Cases for Financial Services Monday's Community Spotlight: 🌟 Higher Education Institution AI Enablement Tuesday Tips and Tricks: Box AI General Principles for Writing Good Prompts Thursday's FAQ: How to Summarize Content Using Box AI?   We deeply appreciate the invaluable insights and active engagement from all participants in our roundtables and customer success story!  💫 Kim Kung, Nick Read, and @Anna Spallino Box for overview on how to get started with Box for Salesforce, live demos of DocGen <beta> and Agentforce, and sharing the highlights of Dreamforce event. We also app

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Jey Bueno Box
1 month ago
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svhoNew Participant
asked in General
Admin logging as another user

 Instant logging.  Trying to following this link below but I don’t see option 3 while I am logging in as “Admin” https://support.box.com/hc/en-us/articles/360043691374-Using-Instant-Log-in-for-a-Managed-User-s-Account TT

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Jey Bueno Box
1 month ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Box Hubs use cases for financial services

 Thanks to Perry Rotella for the overview and demo of Box Hubs and also to our guests who joined and shared their questions. Highlights0 mins - Overview of challenges with managing content and Introduction to Box Hubs5 mins 05 secs - Features of Box Hubs16 mins 28 secs - Financial Services use cases20 mins 31 secs - Live Poll & Demo of Wealth Advisor hub30 mins - Live Demo of Wealth Hub35 mins - M&A Navigator live demo41 mins - Summary of Box Hubs value Customer Q&A Chapterized Summary. Recording here 

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thomasdeely Box
1 month ago
Austin.Schroeger
Austin.SchroegerNew Member
asked in General
Copy large amounts of data from Box to local fileshare

Hello.I’ve been using Box Shuttle to sync a local file share to Box for backup purposes (legacy ERP needs local file share)It appears some of my archive data is missing from the local file share, but lives in Box and I want to copy the data from Box back to my local file share.   I’ve tried using Box Drive to move the files back but every time I attempt this, Box Drive crashes.   There’s about 30gb of files I am attempting to copy. Thoughts?

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Jey Bueno Box
1 month ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
posted in General
Tuesday Tips and Tricks: Box AI General Principles for Writing Good Prompts

 To maximize Box AI's effectiveness, craft clear and specific prompts. This helps communicate your intentions and improves Box AI's ability to generate content, answer questions, and provide recommendations. ✅ Be specific and clear: State your request or question clearly. Avoid ambiguity or overly broad queries. The more specific your prompt, the better the response. ✅ Provide context: Briefly explain the context of your request. This helps Box AI understand what you’re looking for and deliver a more relevant answer. ✅ Ask open-ended questions: Avoid yes/no questions and instead ask questions that encourage detailed responses. For example, “Can you explain the process of...” rather than “Is this possible?” ✅ Iterate and experiment: Revise your prompt if the initial response is not what you expected. You can rephrase or clarify your request to get a more accurate answer. ✅ Avoid biased language: Be mindful of the language you use to avoid any unintentional biases. Clear and neutral lang

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Jey Bueno Box
1 month ago
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VgresendeNew Member
asked in General
Box Integration - Creating Shared links using VBA Excel

I have a question about box drive. I have a excel vba script that executes many tasks. In the end, this script creates folders in two different box directories. I want to link them by using a shortcut, that anybody with access to this two folder could access. Is that possible? Without me having to generate manually each link everytime?Example:Folder 1 (With the shortcut) : C:\Users\XMyuserX\Box\SharedFolder1\shortcut.lnkFolder 2 : C:\Users\XMyuserX\Box\SharedFolder2I found i way to do it using some windows toolkit for excel, but i want to make it accessible for anybody and my main issue it’s the part regarding “XMyuserX” because the user will change everytime.

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V
1 month ago
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tokieNew Participant
asked in General
Log in on another computer

The type of account you are currently using is a free personal account.I tried to log in from a computer other than the one I'm currently using, but I got an error and couldn't log in.I think it's a security issue, but I no longer use Box on my current computer, so I would like to know how to log in from a different computer.Could you please tell me how to do it?Also, I'm a beginner when it comes to box software.Thank you in advance.

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Jey Bueno Box
1 month ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
posted in General
Monday's Community Spotlight: 🌟 Higher Education Institution AI Enablement

A Customer Success Story by:@DanG Box, Customer Success Manager ✨ Box: A Trusted Partner for Land-Grant University in Higher Education A land-grant university has long been a valued partner of Box in the Higher Education sector. They have recognized Box as an ideal solution for enhancing their campus operations. Nevertheless, challenges to adopting AI technologies arose due to concerns about ‘enterprise-grade’ AI features, security, and investment. ✨ Empowering HigherEd with Enhanced Security and Innovative Teaching Solutions To address the issues, Box facilitated an on-site AI deep dive session where key stakeholders engaged in discussions about security features and product capabilities. The team presented relevant HigherEd AI use cases, demonstrating the value of Box AI for teaching and learning applications as part of the university project to build a campus knowledgebase webpage. ✨ Innovative AI Adoption: Strengthening Trust and Driving Educational Excellence As a result of this c

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Jey Bueno Box
1 month ago
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Mathew SamuelNew Member
asked in General
How to validate e-signature

How to validate e-signature on Box ? any Idea

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thomasdeely Box
1 month ago
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uhligfdNew Member
asked in General
How do I joinn, introduce myself, find issues that I want solved with Box

How do I join, introduce myself, find issues that I want solved with my  Box installation .    I am really stuck with how to add Box to my Locations or Favorites in Finder on Mac. I have found no way. Currently Box resides inside my Onedrive and I want to add my pictures stored for decades on Box Box to my LrC (by subscription) installation on my M3 Silikon Macbook Pro I but cannot do this without first removing Box Box from sitting inside of Onedrive. Can anyone help  me make my Box pics available on the new M3 Macbook??  

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Jey Bueno Box
1 month ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up ✨

Welcome to this edition of Box Community! We’re excited to share the latest highlights from our vibrant community. We’ll spotlight exciting events, important updates, and key discussions to keep you informed and engaged. Let’s dive in and see what’s been buzzing in the Box Community this week!  Community Roundtable Highlights: Rolling Out AI for Productivity with Leah Perry and Customer Guest, Eric Normington Community Roundtable Highlights: Unlocking Value with Box Hubs Community Roundtable: Box Sign CFR PT11 and Box Hubs for Life Sciences Monday's Community Spotlight: 🌟 Global Energy Management Company Enhances Operations with Box AI and Hubs New Box AI Platform API Video  Special thanks to the following for their incredible participation and contributions to our roundtables, customer success story, and partner spotlight: Eric Normington and Leah Perry along with Tyan Hynes and Laryssa Polika for an overview of Box AI and Box Hubs plus Box's AI Governance program, followed by an enl

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Jey Bueno Box
1 month ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Community Roundtable: Box Sign CFR PT11 and Box Hubs for Life Sciences

In yesterday’s Life Sciences Community Roundtable, Mike Crispin of Cardurion Pharmaceuticals provides an overview of Cardurion Pharmaceutical’s Box Sign CFR PT11 and also Box Hubs deployment. Manu Vohra, demos Box Hubs for Life Sciences, with live customer Q&A.  Highlights and Recording  here 0 mins - Updates on Box Product Offerings for Life Sciences3 mins 19 secs - Box Sign 21 CFR Part 114 mins 20 secs - Mike Crispin, Cardurion Pharmaceuticals - Guest Speaker - Box Sign CFR PT119 mins 25 secs - Cardurion use cases for Box13 mins 30 secs - Q&A with Mike Crispin20 mins 24 secs - Box Hubs use cases for Life Sciences - introduction26 mins 22 secs - Demo of Box Hubs use cases29 mins 20 secs - Q&A on Box Hubs37 mins 25 secs - overview of new Community.box.com 

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thomasdeely Box
1 month ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Community Roundtable highlights: Unlocking value with Box Hubs

 SummaryTyan Hynes, Steve Chiou and @Laryssa Box provide an overview and demo of Box Hubs and use cases with live customer Q&A. Highlights. Recording here0 mins - Introduction to Box Hubs2 mins 55 secs - What’s new for Box Hubs GA?5 mins 5 secs - AI and Box Hubs7 mins - Customer Q&A35 mins - Community.box.com preview ResourcesSlide deck hereCheckout yesterday’s Box AI Governance overview, with guest customer speaker Eric Normington here

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Jey Bueno Box
1 month ago
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RichardLNew Participant
asked in General
No available seats

I am trying to add a user - we currently have 9 and my admin account says that there is 1 available. When I try to add a user, I am told all available seats are taken.  Why the disparity?

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Jey Bueno Box
1 month ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
asked in General
How to make the most use of legacy Box Notes in a Box Hub?

Any thoughts on how to make the most use of legacy Box Notes that have been created to provide guidance on many different topics but we would now like to include that guidance into a Hub? I am currently having to print the Box Note to a PDF and then assign that file to a Hub.

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L
1 month ago
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KellyNew Participant
asked in General
Saving images to the background gallery in hubs for future use

Hello, Just wondering if anyone could share tips on saving background images in the Hubs Gallery for future use. I have downloaded an image, saved it, and have been able to use it on the Hub I am currently working on. However, I would like the image to be in the gallery for future Hubs and for my team (managed users) to use as they create their own. Any suggestions? Uploading does not save it in the gallery for future use as some instructions suggest. Is there a setting in the admin console I am missing? Thank you.

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K
1 month ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Community Roundtable Highlights: Rolling out AI for productivity with Leah Perry and customer guest Eric Normington

  Thanks to Box Customer Eric Normington, and Leah Perry, Box Chief Privacy Officer and Global Head of Public Policy, along with Tyan Hynes, Group Product Manager for Search and Laryssa Polika, product marketing, for yesterday's overview of Box AI and Box Hubs plus an overview of Box's AI governance program followed by an enlightening panel on Box's AI governance program and AI  Please see here for highlights and recording. 0 mins - Introduction2 mins 20 secs - Box AI and Box Hubs Announcements8 mins 17 secs - Leah Perry, AI governance at Box16 mins 50 secs - Panel with customer guest Eric Normington, Leah Perry, Laryssa Polika, Tyan Hynes47 mins 54 secs - community.box.com overview  

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thomasdeely Box
1 month ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Monday's Community Spotlight: 🌟 Global Energy Management Company Enhances Operations with Box AI and Hubs

 A Customer Success Story by:Denise DeLisser, Customer Success ManagerA global energy management company has leveraged the capabilities of Box AI and Box Hubs to drive innovation in content management, leading to significant business advancements. Recognizing the value of artificial intelligence (AI) in optimizing their operations, they established an AI community comprising Line of Business (LOB) representatives. They identified various use cases and presented them to the Information Security Team for evaluation and approval. As early participants in the Box AI Design Partner Program (DPP), they highlighted the need for multi-document functionality to expand their use cases while exploring additional AI solutions. ✨ Driving Success with Box AIDenise DeLisser, our dedicated Customer Success Manager, played a pivotal role in advocating for Box AI within the company. They were able to secure buy-in from the Chief Information Officer (CIO) for participation in the Box AI DPP starting Sept

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Jey Bueno Box
1 month ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Weekly Round-Up 🌟

Welcome to an edition of Box Community where we’ll share the latest highlights you might have missed from our vibrant community.We’ll spotlight Box exciting events, updates, and key threads to keep you informed and engaged. Let’s dive in and see what’s been buzzing this week in the Box community!  Community Roundtable Highlights - Developing your AI infused content protection strategy - conclusion Community Roundtable Highlights - Driving adoption to unlock value Community Spotlight: Revolutionizing NICU Care with Box + Keriton Integration FAQ: Box HIPAA and HITECH Tips & Tricks: How to Leverage Box AI for Intelligent Content Management  Heartful thanks to the following who made great contributions to our roundtable highlights and customer success story:Kurt Roemer and Ben Weiner, for review of the security ebook, discussion of content protection strategy, and next steps. Our EMEA customers, Stephanie Nowland - Metropolitan Police, and @Vincent Trousseau - Oxfam, for their

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Jey Bueno Box
2 months ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Thursday’s FAQ: Box HIPAA and HITECHFAQ

On our Monday’s Community Spotlight, we’ve highlighted our customer success story about Revolutionizing NICU Care with Box + Keriton Integration.In the ever-evolving landscape of healthcare, ensuring the privacy and security of sensitive patient information is paramount — especially in NICUs where the stakes are exceptionally high.In line with our commitment to enterprise security and compliance, in 2013, Box announced its ability to support the HIPAA and HITECH regulations, and the ability to sign HIPAA Business Associate Agreements (BAAs) with customers. Learn more about how Box adheres to stringent HIPAA and HITECH regulations here: 👉 Box HIPAA and HITECH Overview and FAQ 👈 This is your go-to article which covers: An overview of Box's compliance with HIPAA and HITECH regulations, detailing its capabilities to support healthcare organizations in managing Protected Health Information (PHI). It explains the significance of HIPAA, the HITECH Act, and the importance of Business Assoc

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Jey Bueno Box
2 months ago
thomasdeely Box
thomasdeely BoxSr. Community Manager
posted in General
Community Roundtable Highlights - Driving Adoption to unlock value

Thanks to our EMEA customers Stephanie Nowland, Metropolitan Police, and @Vincent Trousseau Oxfam, for yesterdays insights on driving adoption. Also thanks to @Mark Lomeli - Box  @GabrielatBox and James Davies from our EMEA team and our customer guests.  Highlights. Recording here 0 mins - Introduction to the panel1 min - Moving from implementation to adoption3 mins 19 secs - How do you measure value from your Box investment23 mins 33 secs - How often do you communicate value to the business?27 mins 54 secs - Adoption challenges37 mins 20 secs - Measuring Adoption on an ongoing basis51 mins 20 secs - Wrap up

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Mark Lomeli - Box
2 months ago
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Jennifer CNew Member
asked in General
test

test

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Jey Bueno Box
2 months ago
JenG Box
JenG BoxParticipating Frequently
asked in General
What is RAG / vector embeddings in Box AI?

Box utilizes a Retrieval Augmented Generation (RAG) process using vector embeddings as a way to provide the best AI-powered answers across Box content. This approach allows us to support user permissions, incorporate new information immediately, avoid training models, and generally provide AI capabilities across multiples files and large amount of content.These efforts utilize our existing expertise in AI, search, metadata, and file storage to design solutions that are flexible and scaleable. This not only powers the functionality that you see in the product, but customers can build on top of our APIs so they don’t have to build it themselves.To achieve this functionality, we employ various tools and technologies in our environment: (In our environment is an important piece of information so customers know their content is not being used externally).1. AI model (LLMs): We utilize multiple AI models based that meet our enterprise-grade requirements (see AI Principles: https://blog.box.c

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JenG Box
2 months ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
posted in General
Wildcard Wednesday: Scavenger Hunt

Quiz Yourself and Join the Fun! 🎉Hello Awesome Community Members! ✨We’re launching a Box scavenger hunt to help you explore and learn more about the platform!How it works:1. ⛳ Complete the Tasks: Answer the questions and find information about Box.2. 🔎 Find and Share: Use Box’s resources to find your answers, and then post them in the comments along with the links leading to your answers. Why join?💡 Learn more about Box.🤝 Connect with others.🏆 Win rewards such as badge, earn points, and be on top of our leaderboards by participating actively.🔍 How many can you find? Check out the tasks below and dive into the hunt: What is the Box tool that allows you to create and manage automated workflows? What is the maximum file size that can be uploaded to Box? What authentication methods can an administrator configure for managed users? Happy exploring! 🕵️‍♂️💻

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Jey Bueno Box
2 months ago
Jey Bueno Box
Jey Bueno BoxCommunity Manager
published in General
Monday’s Community Spotlight 🌟 Revolutionizing NICU Care with Box + Keriton Integration

A Customer Success Story by:Casey Bigger, Senior Customer Success Manager ✨ Enhancing Care in the NICU Department with Box's Keriton IntegrationA leading hospital is committed to providing exceptional care for all patients, including the most vulnerable populations such as NICU babies and their mothers. With a focus on improving technology, streamlining processes, and ensuring content compliance and security, they embarked on a mission to enhance the quality of care in their NICU department. To fully support this goal from a content-management, security and compliance perspective - they leveraged the power of Box's developer portal to easily build a connection to their new HIPAA compliant software called Keriton. The hospital recognized the need for a more efficient and secure solution than legacy FTPs or on-premise systems for file storage requirements and reporting for this new process. ✨ Improving Collaboration Efforts and Addressing Challenges in Implementing Box Solutions: The gro

370
Jey Bueno Box
2 months ago

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