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Hi, We are using jenkins tool to upload files on box folder but due to the below mentioned error box uploads are failing: Please check the ‘exp’ claim. The ‘exp’ value exceeds the maximum value of 60 seconds beyond the issue time Please suggest. Shailendra Jetpuria
I have the following error when creating the JWT connection: Error: (‘The key data could not be deserialized. The data may be in an incorrect format, may be encrypted with an unsupported algorithm, or may be an unsupported key type (for example, EC curves with explicit parameters).’, [<OpenSSLError (code=503841036, lib=60, reason=524556, text_reason=unsupported)>])
I’m excited about box_sdk_gen! I’m trying this , but “ModuleNotFoundError: No module named ‘box_sdk_gen.auth’” occured. of cource I’ve done pip install box_sdk_gen. where’s box_sdk_gen.auth?
I generated a script to be able to upload backup files from a database to my BOX account developed with python. When I run the script it works correctly but when I go to the box I don’t see the uploaded files. The script is configured to upload the files to folder id 0. Running the script returns it tells me that the files already exist. Do you have any idea what could be happening?
Hi, I’d like to set up a watch folder on my Box account that will automatically download to a specified location on my local storage whenever a new file appears. I can currently do this manually with the CLI but would like to trigger this with a watch folder. Is that possible? Thanks, Chris
Background: We have a github cicd on a self-runner host from AWS. In this workflow we build our daily software and upload to Box using below command. This has been working for the past 6 month. Issue: Last couple of months, I am getting frequent errors that “item already exists”. (1) The problem is that files get uploaded correctly and when I check the box, I do see all the files. However, not sure why I am getting these errors. (2) It is not possible to have “same name” since each build has a unique github commit ID attached to our release target name. i.e, There are 3 different unique IDs concatenated together. Here is an example “0514.2_A_0.0.48_5b57cb4_0308”. Hence it is impossible to have same name. What is going on here? I need support from Box Team. This is not something we can afford to constantly have errors for no apparent reason. Error Error: Unexpected API Response [409 Conflict | 4t6w1ehnkir5p8jc.0786afe948d834788dc1f0ba396b1cc64] item_name_in_use - Item with the same nam
Explicitly requesting the extension attribute from the BoxFile.Info object’s getInfo method provides the expected value. However, if requesting the entire BoxFile.Info object’s getInfo’s set of attributes, not explicitly specifying fields to be returned, the extension attribute value is missing. In addition, the SHA1 attribute, which is another specific BoxFile extension to BoxInfo, exists. I would expect both to be provided, but extension is not. Attempted with Box Java SDK versions 4.7.0 and 4.8.0. For example: BoxFile.Info info = file.getInfo("extension"); System.out.println(info.getExtension()); BoxFile.Info info = file.getInfo("sha1"); System.out.println(info.getSha1()); BoxFile.Info info = file.getInfo(); System.out.println(info.getExtension()); System.out.println(info.getSha1()); Example output: doc bddf8a01e139522c81c59b10df840c4379e24cfb null bddf8a01e139522c81c59b10df840c4379e24cfb The null output is unexpected.
Hello there, I am using your API to upload/download files to Box. I have managed to list all the folders and files but when trying to upload or download files and i’m receiving 403 error insufficient_scope. I have created a OAuth 2.0 app and i have all permissions (having a free account). So any solve for me? Thank you for your time.
I am using an App Token as my authentication and I am attempting to find a file by its name by submitting a cURL request to /search?query={filename}&type=file. While the response is successful in both my PHP code and doing it from the terminal, nothing is ever returned. Is there something I’m missing? For what its worth, here is my PHP function: function findRecordByFilename($accessToken, $filename) { $encodedFileName = urlencode($filename); $curl = curl_init(); curl_setopt_array($curl, [ CURLOPT_URL => "https://api.box.com/2.0/search?query=$encodedFileName&type=file", CURLOPT_RETURNTRANSFER => true, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => "GET", CURLOPT_HTTPHEADER => [ "authorization: Bearer $accessToken" ], ]); $response = curl_exec($curl); $curlError = curl_error($curl); curl_close($curl); // do something meaningful here, this is just an example if ($curlError) { echo '<pre><code>' . jso
Hi all, I created an app using JWT authentication and assigned it all permissions in the dev portal, and subsequently authorized it. When trying to run basic commands like “box users”, I am getting a 403 forbidden error. The app has the manage users checkbox checked, and has been authorized. Any ideas why I’m getting an error here? I appreciate your insights, thanks.
i am try to do some action in box , like add new task , get comments etc … i only know the user email but in api side we need account id , so do we have API to get account id by email ? or the api can using email to repacle account id ? BTW , i am using box-python-sdk-main , thank you!!
Hello box folks, I’ve created a new app with JWT authentication and while most everything so far has worked as expected, I’m getting a 403 error when trying to create an app user: ‘The request requires higher privileges than provided by the access token.’ Question for you: do I need a paid enterprise account to create app users or can it be done with a developer account. If it can be done with a developer account, can you point me to any documentation about what app permissions need to be enabled to create an app user? Thank you.
There is a Box folder that has over 360,000 items. When I attempt to list items in the folder I receive the following error: Context Info: {‘errors’: [{‘reason’: ‘invalid_parameter’, ‘name’: ‘offset’, ‘message’: ‘The offset plus limit must not exceed the maximum limit of 300000’}]} How can I limit the number of items returned? Is there a technique I can use to adjust the limit and offset when listing over 300,000 items?
We use the Content Preview UI element to display a variety of files that are different dimensions. Some are long portrait, some are narrow landscaped. Is there a way to have the height property of the Content Preview automatically adjust or be in better proportion to the content. I have considered inserting metadata into the file at the time of file generation with the dimensions so I could calculate an appropriate dimension but to do that it looks like I would need to pass the file from box to another service.
I’ve encountered an issue with conflicting styles between the modal and btn elements in our site’s Bootstrap framework and the styles in https://cdn01.boxcdn.net/platform/elements/19.0.0/en-US/explorer.css. There might be additional conflicting styles that I haven’t identified yet. Any suggestions on how to resolve this? Currently, the only solution I can think of is to create a customised version of explorer.css. It would have been beneficial if the Box styles were prefixed to mitigate conflicts. Any insights would be appreciated. Thanks.
Hi there, I’m trying to download files created by someone within the same organization with Python SDK, but I get [403] access_denied_insufficient_permissions I can get file’s information (file id and name) with client.file(file_id).get(), but I get the above error when I try client.file(file_id).content(). Here’s my app’s status Authentication with Client Credentials Grant (already authorized) Both reading/writing files are allowed The service account has the access to the folder as Editor. Could anybody give me advice on the cause of this error? Thank you.
I have created a webhook as part of an application in Box. The application has a service account. The service account has all scopes possible (just make sure I didn’t miss anything). The service account is a co-owner of the folder that the webhook monitors. However, when I use the code examples from here and here I am unable to see the webhook (I receive a 404). Is this a permissions issue or am I doing something wrong? I have tried impersonating as the owner of the folder but I get a 403 response. import boxsdk import json from boxsdk import JWTAuth from boxsdk import Client def build_client(): auth = JWTAuth.from_settings_file('box_settings.json') client = Client(auth) return client client = build_client() webhooks = client.get_webhooks()
While creating application,clicked the “Generate Public/Private Keypair” & get the JSON file. From the JSON file,we have copied the content from “privateKey” & create new file (Config.PEM) and updated the “privateKey” values. the run the below code, getting an error. from boxsdk import JWTAuth from boxsdk import Client auth = JWTAuth( client_id=‘xxxxxx’, client_secret=‘xxxxxxxx’, enterprise_id=‘0’, jwt_key_id=‘xxxxxx’, rsa_private_key_file_sys_path=‘C:\Box\config.PEM’, rsa_private_key_passphrase=‘xxxxxxxxxxx’, ) access_token = auth.authenticate_instance() client = Client(auth) Issue : Could not deserialize key data. The data may be in an incorrect format, it may be encrypted with an unsupported algorithm, or it may be an unsupported key type C:\Program Files (x86)\Python\Python310>python.exe “C:\Users\arulap\OneDrive - Symphony Summit\Working\Official\Dev\Box\summitorchestration@gmail.com\JWTAuth_Test.py” Traceback (most recent call last): File “C:\Users\arulap\OneDrive - Sy
Hi, Is it possible to Downscope the Box token with java sdk for one folder only if that user is collaborator on multiple folders? e.g. root folder → folder 1 → folder x | | → folder y → more child folders and files | | → folder z → more child folders and files | → folder 2 → folder a | → folder b → more child folders and files (in case format messed up. folder x,y and z are the child folder of folder 1. folder a and b is child folder of folder 2. Folder 1 and 2 is child folders of root folder.) If user “ABC” is collaborated on “folder y”, “folder z” and “folder b”, can we downscope token to show only “folder y”, and “folder z” and not “folder b” on the box ui element with the existing role? Say user “ABC” has “editor” role on “folder y”, and “folder z”. Thanks.
Hi, we are using java1.8 version and trying to get the Token using Java SDK , but we got the below exception. developer.box.com Install Java SDK - Box Developer Documentation Explore the Box APIs and SDKs to use for app development, API documentation, developer support resources, and access the Box Developer Console above blog suggeste all the jar’s added. Sample Code: Path configPath = Paths.get(“config.json”); try (BufferedReader reader = Files.newBufferedReader(configPath, Charset.forName(“UTF-8”))) { BoxConfig boxConfig = BoxConfig.readFrom(reader); BoxDeveloperEditionAPIConnection client = BoxDeveloperEditionAPIConnection.getAppEnterpriseConnection(boxConfig); //Not able to get this token System.out.println(client.getAccessToken()); }catch(Exception e){ System.out.println(“Error =”+e.getMessage()); } This below exception, we are getting recently. Exception in thread “main” com.box.sdk.BoxAPIException: Error parsing PKC
Hi, a user is trying to connect BOX to my app and they’re not seeing any of their files show up. When they navigate to the web they get this: The application could not be added as it is lacking the proper configuration. Please check with an enterprise admin if the app is properly configured via Admin Console or contact the support e-mail indicated in app description for assistance. Any ideas?
I have an intermittent problem where the Python Box SDK is raising the following exception when generating a down scoped token. The code works most of the time but occasionally will stop working for a few minutes. Do the JWT tokens need to be expired or released? The code is being run from an AWS Lambda and the downscoped token only needs to be used once. Is there API rate limit. I don’t think I’m near it usage would be less then 30 an hour but maybe multiple in quick succession. Our Box Account is Business Plus. boxsdk.exception.BoxAPIException: Message: The subject_token provided is invalid The code that is generating the error is in the used to create a downscoped token that can be used by a Box Preview embed: config = JWTAuth.from_settings_file('cert/abcd_1234_config.json') client = Client(config) target_file = client.file(file_id=file_id) token_info = client.downscope_token(['item_preview', 'annotation_view_all', 'annotation_edit'], target_file) Full Error Trace Traceback (most
Hi, I’d like to make a request to have the dll in Nuget package signed by Box. The package itself is signed, but Box.V2.dll. Microsoft is introducing Smart App Control and having dlls signed gets more important.
Dear Forum, When running BoxAPI through an internal proxy, I am having trouble because [EE certificate key too weak] SSLError has occurred. Internal proxy information is set in Python-BoxSDK, Skipping certificate validation will prevent SSLError from occurring. Please let me know the cause of the above problem and how to resolve it. My personal opinion is that the security strength of the certificate sent from the internal proxy is too weak. 【SSL Error】 requests.exceptions.SSLError: HTTPSConnectionPool(host=‘api.box.com’, port=443): Max retries exceeded with url: /oauth2/token (Caused by SSLError(SSLCertVerificationError(1, ‘[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: EE certificate key too weak (_ssl.c:997)’)))
Hi, I’m a little stuck on this. We use box for our storage for clients (organisations) and with each client, we open a new folder. The functionality I’m looking for is for an internal admin webapp. When a user logs in to the admin app, I want to retrieve a service account token so then when they create an organisation, it triggers a new folder created in the enterprise account. All the client_ids etc are in the .env and in the dev console, the custom app is fine. Here is a copy of my server.js: const BoxSDK = require('box-node-sdk'); // Box configuration app.get('/api/box-access-token', cors(corsOptions), async (req, res) => { const sdkConfig = { boxAppSettings: { clientID: process.env.BOX_CLIENT_ID, clientSecret: process.env.BOX_CLIENT_SECRET, }, enterpriseID: process.env.ENTERPRISE_ID, } const sdk = BoxSDK.getPreconfiguredInstance(sdkConfig) const client = sdk.getAnonymousClient(); // Extract the necessary information con
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