Getting started in the community

My favorite use case for Box Hubs are Human resource sites that keep all employees up to date on company policies and benefit resources. To me, that’s such an obvious way to point employees to the right place to find answers to their HR questions quickly and to reduce the burden on the HR team having to field as many questions. But Hubs is applicable across all Lines of Business! Where do you see Hubs being the most useful at your organization?

I often work with customer audit logs or large video files.  I want to use Box more to store and collaborate on these but that limit is to restrictive.  Are there plans to increase that limit in the near future?

Thanks to @nread Box , Kim Kung, and Anna Spallino for yesterday’s overviews and demos of Box UI Elements for Salesforce, Flows, Roadmaps and Dreamforce preview. Please see highlights and recording here. 0 mins - Overview of Box at Dreamforce 20242 mins 14 secs - Share a review for 50 usd!3 mins 26 secs - Roadmap updates - Box for Salesforce and Slack6 mins 30 secs - Box UI Elements for Salesforce22 mins 23 secs - Overview of Flows41 mins - Customer Q&A See you at Dreamforce Booth 201 link

What if the user wants a database entry updated based on content updates in box? Can they use Relay to automate that update?

How can I deprovision users in bulk?

Is there a size restriction on image preview

Do versions count in storage per user?

How can I set up e-signature templates with Box using Salesforce Tags?

🎤  Lars Joyce 📍  London 💻  Box,  Customer Success Manager  💛  Can help with Box and Salesforce queries (or get you to the right resource) 🎨  I have a patch of dirt/allotment in my local community garden and I am trying to grow my own produce...

Here some details about me: 🎤  Spencer Kitley 📍  Austin, Texas 💻  Box Team Manager, Customer Success 💛  Partnering with Customers to help them realize the full value of Box 🎨  I love sports, collecting, reality tv, movies, music and so much more

I have two questions on the Box waterfall permissions set-up:Users with limited access should still be able to see the tree structureIf I create a folder with subfolders, and only allow certain user categories access to certain subfolders, then these user categories will see the subfolder on their all files page (but not the main folder). I would like however that the tree structure “upstream” is visible to everyone.For example: Main folder “HR”, with subfolder 1 “payroll” and subfolder 2 “firm activities”. Everyone will have access to subfolder 2 “firm activities”, but only the group management will also have access to subfolder 1 “payroll”. In this example, I would like everyone to be able to see that “firm activities” is a subfolder to “HR”, but not that there exists a subfolder 1 “payroll”. Is this possible? Restrict content creation I would like users to be able to create new folders as of a certain level in the tree structure. For example, users cannot create new folders in main

My boss can't log in to his box with his Email address and password because he is asked for a 6 digit authentication code. He doesn't remember setting up 2-step verification for his box account, so he doesn't have Authenticator set up on his phone. Nor does he receive the 6-digit authenticator code on his mobile social networking sites or in his email. Is there any way to reset his account?

Introduction template:     🎤  Name - Nate McBride 📍  Waltham, MA 💻  CIO @ Xilio Therapeutics, Fractional CIO Consultant for Long Walk Consulting, LLC 💛  Experience is pretty broad but I love all things data-related 🎨  Ultrarunner, Author, Mentor

I have an account with the old email address m****@****.ch. When I enter the password, I get a message saying it has expired. I can't reset it because I can no longer access my mailbox m****@****.chWhat can I do to have access to this account so that I can see my photos and videos again?

Hi all! Nice to “meet” you! About me:🎤  Name: Heather Bui (pronouns: she/her) 📍  Location: San Diego, CA 💻  Organization + Role: Customer Success Programs + I manage the Executive Sponsorship Program. 💛  Areas of Expertise: Navigating ambiguity and always willing to adapt and learn new things 🎨  Interesting Fact About You: I grew up 20 minutes from the beach but didn’t learn to swim until I was 18!Looking forward to being part of the Box Community!

My Box Drive icon is grayed out. I am not able to quit the application. The application does not show in the list when I force quit. I am trying to uninstall and reinstall Box Drive and I am getting this error. "Error: Box Drive is running" Please quit Box Drive first before resetting or uninstalling. We have tried all the troubleshooting articles on the Box support community and internet searches. Still not working. Help!

Hello Box Community! My name is Heather Otto, and I’ve been at Box for just over 2 months now. During onboarding, I learned the ins and outs of Box, so I’m particularly excited to be part of this community to continue gathering the tips and tricks that help teams collaborate, streamline workflows, and unlock the power of AI. Here’s a little more about me:🎤  Heather Otto (she/her) 📍  Chicago 💻  Customer Program Manager 💙  When I’m not working, I’m probably reading a new book (I read over 100 books every year), working on my latest needlepoint project, or volunteering with local literacy programs. I’m absolutely delighted to be on this journey together, and I can’t wait to see all of the amazing things that folks can achieve with Box!

Can I automatically log a user out of Box following a Shield Suspicious Location alert? 

If an organization is interested in enabling Box AI for users how does Box ensure security both for AI search and AI training?

With Box AI is there a character limit in the AI chat-area?

🎤  Ali (She/her)  📍 Arlington, VA 💻  Box, Customer Success Manager- Public Sector  💛 Helping others problem solve and supporting my community!  🎥 I love scary movies, skiing, traveling, coffee, and my cat Gigi 

Hi everyone, feel free to call me Jess or Jessica. I’m excited to be here with you all! Here’s a little bit more about me:📍  Chicago, IL (born & raised) 💻  Customer Success Manager 💛  I’ve worked in consulting, change management, organization change, customer success and culture transformation for companies in the oil & gas, insurance, media & entertainment, and financial services industries 💙 Here at Box, I am also the “CFO” (Chief Fun Officer) for our Chicago-based employees, helping figure out how to create community and champion culture in a post-pandemic world 🐾 I enjoy spending time with my husband, our rescue pup Brick, listening to country music, and strength training 💪 

Hi All,I am in the process of testing BoxAI and I am concerned about hitting a query limit. Does anyone know if there is a query limit?Update: Box AI does not have query limits.

Hello everyone, I’d like to introduce myself!🎤  Chessa (she/here) 📍  Columbus, Ohio 💻  Customer Success Manager  🧠  Areas of Expertise: LOVE helping build community, Marketing/Creative Ops in Retail/CPG (fun fact, I joined Box as a customer at a major retailer) 🏡  I love real estate/renovation/interior design

🎤  Alexa Vujovich (she/her) 📍  Dallas, Texas 💻 Customer Success Manager @ Box - Central 💙  Helping customers realize the value of Box 🏔  Love working with customers and learning more about how Box can blow customers minds. Outside of work I love to play board games, travel and adventure with my friends and my pup Hondo 🐕