Getting started in the community

Hi, I updated a collaborator email recently but when I start to type his name it autopopulates (suggests) the old email and not the new one I entered. I don’t see the old email anywhere listed in Collaborators but the old email address keeps showing up (along with the new one). Help!

Why are the page numbers different when viewing a PowerPoint file on Box and when downloading it from Box and opening it in PowerPoint? box上でパワーポイントを見るのと、boxからダウンロードしてパワーポイントを開くのとでページ番号が異なるのはなぜですか  

Checkout Box Hubs No code required, security features included.     

Hello to all here - just landed ,iam Yianis & Iam coming from Greece, nice to meet all of you in this great community.regards

Metadata isn’t anything particularly new to humans. We’ve been using it as far back as the 280 B.C. in the Great Library of Alexandria. On each scroll, there was a small tags attached that provided descriptive information to aid in locating information easier. Though, the term ‘metadata’ did not come into parlance until the development of database technology. At it’s core, metadata is information about a piece a content. It’s data about data. We all see basic metadata without even realizing it. Ever sort your documents by date added? That’s metadata. Organize files by size? Also metadata. If you’ve ever navigated through a Finder or a file explorer, you are no stranger to metadata. It’s been there the whole time. If you’re wondering how to get started on your own metadata journey, a good place to start is with attributes that will make your content findable. If you’re often working with signed documents, create a metadata template with the type of document (NDA, SOW, etc) and the signe

Thanks to Alex Bowden and Rob Farrelly, for their recap on Google Cloud NEXT and also overview of Box and Slalom.  Please see below for recording and highlights. Google Cloud NEXT highlights. Recording clip hereVibe Coding - Recording clip hereSlalom’s work with Box and Google - Recording clip hereAgentspace Automating content workflows Resources:Box Blog on Google Cloud Next here     Google Cloud NEXT highlights. Recording clip here   Vibe Coding - Recording clip here   Slaloms work with Box and Google - Recording clip here    

Thanks to ​@Laryssa Box ​@Meena Ganesh Box, Alex Leutenegger, Dean Quinones, Juan Carlos Madriz for todays overview of Box AI and demo.  Please see below for recording and highlights. AI studio and AI agents introduction - Recording clip here Custom AI Agent example and demo - Recording clip here Marketing Manager/Influencer agent demo Q&A on demo - Recording clip here How to get better output from an agent How to pick the best model Process for new models Model deprecation      AI studio and AI agents introduction - Recording clip here   Custom AI Agent example and demo - Influencer agent demo. Recording clip here                                     Q&A on demo - Recording clip here How to get better output from an agent How to pick the best model Process for new models Model deprecation    

Thanks to Ken Tomei, Maninder Sagoo and Sally Scannell for today’s recap of LegalWeek 2025 and external collaboration demo for legal firms. Please see below for recording and highlights.Maninder Sagoo - How AI is changing the workplace. Recording clip here Ken Tomei - Future of AI in Legal. Recording clip here Sally Scannell - Legal collaboration demo. Recording clip here External collaboration Permission setting File request Box Hubs      AI in the  workspace  Recording clip here   Future of AI in Legal Ken Tomei   Recording clip here     Demo of secure external collaboration. Recording clip here    

I have sent invitation email for the Box before My client validated his email address. After this, He validated his email address and I resent the invitation email, however He could not receive the email. (already checked spam, junk folder.)I am assuming the case falls within the "Email on suppression list" in link below.  https://support.box.com/hc/en-us/articles/360043696174-Troubleshooting-Issues-with-Email-NotificationsI need you to confirm if his email account is on the suppression list, also if it is so, please remove his account from it.How do I provide his account information? Thanks for your help.Regards,

Don’t forget your Box Enterprise Plus subscription includes access to our Box Guidance Services. This program is designed to give you the opportunity to do strategic work on your Box deployment alongside the content management experts in Box Consulting – completely free! Please note, your Enterprise Plus subscription entitles you to 2 credits each year that do not roll over. You can redeem your credits for different modules designed to help ensure you're achieving ROI from your investment with Box. List of options are detailed in the Priority Services menu available here and you can redeem your credits here. 

I need to upgrade but see that no monthly plans are available. Anyone know why or can recommend another cloud storage service that offers low cost monthly payment plans for an individual. Thanks!

Hello all. I have a set of data folders I am uploading to Box. However, I would like to have some ONLY in the cloud and others I would like mirrowed on my desktop and with sync activated. Is this possible? If so, please help me understand how to do it. Thanks.

Box app worked all these years. Suddenly received msg that BOX App doest work on MI device. Surprised

 For instance if a Client does not want AI enabled on their data.

We are using the Box Drive app on both PCs and Macs. We have users in our home office in Gainesville, GA and remote users across the country. We are all getting errors when working with the app and have been forced to use Box in the browser. It doesn’t matter what network the user is on we are all seeing the attached error.  

yes you can disable AI for a specific hub from the settings menu within the hub

Thanks to Michelle Syu, Steve Chiou and ​@Olya Kryvtsova Box for todays overview of Box Hubs and upcoming features. Thanks to all our guests who joined in the Q&A. Please see below for slides and recording clips.  Topics covered:-Box Hubs Overview Admin Management and Box Hubs Pages Customer Q&A Feature Preview Box Hubs and Sharepoint comparison  Topic Slides Box Hubs Overview   Recording clip here   Here are some great university Box Hubs use cases from Baylor University                                                                        customer polls Admin management and Hubs Pages   Recording clip here    Checkout ​@Olya Kryvtsova Box post on Admin Management here and FAQ here   Customer Q&A Hubs vs Folders Permissions Recording clip here   Upcoming feature preview and Poll   Recording clip here   Box Hubs and Sharepoint compare