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575 Topics
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InfiTechNew Participant
asked in API
Search Not Working with Exact Operator

Hello I am Using Box Search API and Also Try To Search With dll When I Give the Search Keyword “disposition” In response I Get the files Which contain “disposition” in file name and file content.But ,Here i also get files Which Contain Different Keyword “dispositive” and “disposal”Hello ,Box Team Can You explain me this ?and i also try with Exact Match using operator “disposition” but return same result.  

451
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2 months ago
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ShankarNew Member
asked in API
Search with file name not working from API at the time of file upload

I’ve integrated box with my dotnet application, I’ve created folder via our application in box and after uploaded few files in the particular folder. After I tried to search that specific file with file name and parent folder id it returning empty result at the time of file uploaded, after few minutes(around 5-10 minutes) later when we try with the same API call, it bring the expected results. Please find the used code in below and suggest or share your thoughts.  Client.SearchManager.QueryAsync(                    fileName,                    ancestorFolderIds: new List<string>() { parentFolderId },                    fields: new[] { "id,name,type,path_collection,size,created_at,modified_at" },                    limit: 30)

353
G
2 months ago
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yamanNew Participant
asked in API
Not able to send sign create request Box API

I am currently developing an application using the Box Sign API and encountering a persistent 404 Not Found error when attempting to create a sign request. Here are the details of the issue: API Endpoint: URL: https://api.box.com/2.0/sign_requests HTTP Method: POST Access Token: Full-authorization   Payload Sent: {     "signers": [         {             "role": "signer",             "email": "<personal email-redacted>"         }     ],     "source_files": [         {             "type": "file",             "id": "1611107706949"         }     ],     "parent_folder": {         "type": "folder",         "id": "278098710623"     },     "is_document_preparation_needed": true } Response Received:   {     "type": "error",     "code": "not_found",     "status": 404,     "message": "Not found",     "help_url": "https://developer.box.com/guides/api-calls/permissions-and-errors/common-errors/",     "request_id": "0e33bee75ee29cf32c3c2aefc0b0b7adb",     "context_info": {         "

180
Y
3 months ago
Y
yamanNew Participant
asked in API
404 Error when Using Box Sign API

I am currently developing an application using the Box Sign API and encountering a persistent 404 Not Found error when attempting to create a sign request. Here are the details of the issue: API Endpoint: URL: https://api.box.com/2.0/sign_requests HTTP Method: POST Access Token: Full-authorization   Payload Sent: {     "signers": [         {             "role": "signer",             "email": "<personal email-redacted>"         }     ],     "source_files": [         {             "type": "file",             "id": "1611107706949"         }     ],     "parent_folder": {         "type": "folder",         "id": "278098710623"     },     "is_document_preparation_needed": true } Response Received:   {     "type": "error",     "code": "not_found",     "status": 404,     "message": "Not found",     "help_url": "https://developer.box.com/guides/api-calls/permissions-and-errors/common-errors/",     "request_id": "0e33bee75ee29cf32c3c2aefc0b0b7adb",     "context_info": {         "

70
Y
3 months ago
I
InfiTechNew Participant
asked in API
Exact Search Not Working

Hello I am Using Box Search API and Also Try To Search With dll When I Give the Search Keyword “disposition” In response I Get the files Which contain “disposition” in file name and file content.But ,Here i also get files Which Contain Different Keyword “dispositive” and “disposal”Hello ,Box Team Can You explain me this ?and i also try with Exact Match using operator “disposition” but return same result.  

110
I
3 months ago
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MoshiurAhmed2024New Member
asked in API
JWT Service Account Stopped working (Again)

Hi -We have a JWT service account that was used more than 1 1/2 year and that stopped working.Auth token generates but can't connect to shared folder with our client. Getting follow error message.{"type":"error","status":404,"code":"not_found","context_info":{"errors":[{"reason":"invalid_parameter","name":"parent","message":"Invalid value 'd_XXXXXXXX'. 'parent' with value 'd_XXXXXXXX' not found"}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Not Found","request_id":"----"}Out client have shared the folder again with service account (AutomationUser_XXXXX_XXXXX@boxdevedition.com). But it seems service account needs to accept the shared folder invite. Not sure how to accept the invite.Would you be able to assist please?

100
M
3 months ago
M
MoshiurAhmed2024New Member
asked in API
JWT Service Account Stopped working

Hi -We have a JWT service account that was used more than 1 1/2 year and that stopped working.Auth token generates but can't connect to shared folder with our client. Getting follow error message.{"type":"error","status":404,"code":"not_found","context_info":{"errors":[{"reason":"invalid_parameter","name":"parent","message":"Invalid value 'd_XXXXXXXX'. 'parent' with value 'd_XXXXXXXX' not found"}]},"help_url":"http:\/\/developers.box.com\/docs\/#errors","message":"Not Found","request_id":"----"}Out client have shared the folder again with service account (AutomationUser_XXXXX_XXXXX@boxdevedition.com). But it seems service account needs to accept the shared folder invite. Not sure how to accept the invite.Would you be able to assist please?

150
M
3 months ago
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DrewNew Participant
posted in API
What does a user in Enterprise A need to do to use a metadata template from Enterprise B?

I’d like to apply a metadata template from another enterprise (let’s call it Enterprise B) to files from my enterprise (Enterprise A). When I attempt to do so via the Box API, I receive 403 Forbidden. I’ve tried a number of variations, to get an idea of what responses I can expect: If Enterprise B doesn’t exist - 400 Bad Request, Invalid metadata scope. If Enterprise B does exist but the metadata template does not - 404 Not Found, Specified Metadata Template not found. If Enterprise B does exist and the metadata template does exist - 403 Forbidden. I suspect that the user making the call needs permissions that they don’t have, but it’s not clear to me what permissions that user needs - there don’t appear to be any permissions specific to metadata. What must I do to allow a user from Enterprise A to apply a metadata template from Enterprise B to files in Enterprise A?

1552
J
3 months ago
I
InfiTechNew Participant
asked in API
Exact Search

I am Searching For File Which Have Keyword “Disposition”  I am Getting the Files Which have Keyword “Disposition” But Getting files Which Have Keyword “Dispositive” Which is not appropriate or match the keyword .Check This For Reference..  

460
I
3 months ago
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WeMakeCoolSoftwareNew Participant
asked in API
Are calls to dl.boxcloud.com chargeable? Do they count against the monthly API limit?

I know that calls to api.box.com count against an API limit of 50k to 100k calls. Do requests to `dl.boxcloud.com` count against that limit as well?  e.g., if I call `https://api.box.com/2.0/files/:file_id/content`, is that two chargeable requests counting the redirect, or one?

200
W
3 months ago
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duggerronalddNew Participant
asked in API
"Source User is locked"

I’m an admin trying to transfer files from one user who has left our organization to her supervisor… however… I am getting an error "Source User is locked" with the API or “...is in another operation” when attempting to move files or change the folder owner in Box -- it’s been several days and it just never changes. I’ve tried several things and tried waiting for days -- but this is just a weird account that won’t budge.

150
D
3 months ago
A
AkihikoNew Participant
posted in API
Find managed user by email alias.

Hi,At this time, there appears to be no way to search for managed users by email alias.So if I want to find a user by email alias, I have to get all users and check each user's email alias one by one, which requires a lot of API calls.To reduce unnecessary API calls, could you provide an API endpoint to search for users by email alias?Akihiko

100
A
3 months ago
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AkihikoNew Participant
asked in API
Moving folders between different owners

I'm seeing an error when moving folders between different owners.The request contents and response are as follows.It has been pointed out that a new owner should be specified, but how should I specify it?Request:PUT: https://api.box.com/2.0/folders/277094708559raw body:{    “parent”: {        “owned_by”:{“id”:“34690427263”},        “id”:“277094005474”    }} Response:{    “type”:“error”,    “status”:400,    “code”:“cannot_make_collaborated_subfolder_private”,    “help_url”:“http://developers.box.com/docs/#errors”,    “message”:“Cannot move a collaborated subfolder to a private folder unless the new owner is explicitly specified”,    “request_id”:“cajrjnhs2ugc7ixz”} 

250
A
3 months ago
A
askNew Participant
asked in Box Sign API
Inquiry Regarding Box API Functionality to Check Whether User Signed Document

Dear Box Support Team,I hope this message finds you well. We are currently in the process of integrating Box API functionalities into our application. While we have successfully accessed sign requests through the Box API, we have encountered specific requirement that we are seeking clarification on:Checking if a User Has Signed a Document: We need functionality in the Box API that allows us to determine whether a specific user has already signed a document. Unfortunately, We didn't find this functionality in the current Box API for sign requests. Are there alternative methods we could utilize?Thanks.

321
Hiro Box
3 months ago
C
CCDNew Member
asked in API
JWT format?

Hi,I am generating a token following the tutorial for JWTs (grant_type: "urn:ietf:params:oauth:grant-type:jwt-bearer"). The API does return an access token, and it does work, but it doesn't seem to have the structure of a JWT (3 sections separated by dots...).I am requesting it using a RSA key pair to sign the request.I wonder if the tokens are encoded in a particular way, encrypted, or it is just an access token and not really a JWT.Thanks!

323
G
3 months ago
terriburden Box
terriburden BoxNew Participant
asked in Box AI API
Interactions with Box AI recorded in the User Activity Report

What types of user interactions with Box AI are recorded in the User Activity Report, and how can Box Admins utilize this information?

171
J
3 months ago
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vishalpchaudhariNew Participant
posted in API
Inquiry About Approval Status of Custom App Auth 2.0

Hello, I hope this email finds you well. I am writing to inquire about the status of my custom app Auth 2.0, which was submitted for approval on 27th June. It appears to still be under review. Could you kindly provide an update on when it is expected to be approved?

161
G
3 months ago
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RnnyNew Participant
asked in API
Error uploading: "API upload contained multiple file parts"

I use Claris FileMaker to upload a file via https://upload.box.com/api/2.0/files/contentI use following cURL: "--location --header \"Content-Type: multipart/form-data\" --header \"Authorization: Bearer XXX\" --form \"attributes=@$JSON\" --form \"file=@$Fil\" -D $header"I get HTTP/1.1 400 Bad Request with this in return: {"code":"bad_request","help_url":"http://developers.box.com/docs/#errors","status":400,"message":”API upload contained multiple file parts","type":"error"}I dont see any info on “API upload contained multiple file parts” in the link, or on the web. Someone knows what it mean and how to solve it?  

260
R
3 months ago
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gopal.thakurNew Participant
posted in SDKs and Tools
How to get box user id when i exchanging OKTA SSO token with box

I want to login box using okta SSO token I have box integrated with okta for SSO but then i use box SDK in node and try to login in box am unable to pass correct user id of box , i am using okta sub as my box user id but it thronging error user not valid

120
G
3 months ago
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jbuck79New Participant
posted in SDKs and Tools
Next gen .Net SDK throws CryptographicException on most operations most of the time

I’m playing around with the next generation .Net SDK and at least half of my calls to upload a file or create a folder are throwing an exception about RSA parameters in a cryptography library. The full exception is like this: System.Security.Cryptography.CryptographicException: The specified RSA parameters are not valid. Exponent and Modulus are required. If D is present, it must have the same length as Modulus. If D is present, P, Q, DP, DQ, and InverseQ are required and must have half the length of Modulus, rounded up, otherwise they must be omitted. at System.Security.Cryptography.CngHelpers.ToBCryptBlob(RSAParameters& parameters) at System.Security.Cryptography.RSABCrypt.ImportParameters(RSAParameters parameters) at System.Security.Cryptography.RSA.Create(RSAParameters parameters) at Microsoft.IdentityModel.Tokens.AsymmetricAdapter.InitializeUsingRsaSecurityKey(RsaSecurityKey rsaSecurityKey, String algorithm) at Microsoft.IdentityModel.Tokens.AsymmetricAdapter..c

9110
M
4 months ago
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user262New Participant
posted in SDKs and Tools
Socket hang up - oauth2 token

Hi, Some time we are getting “socket hang up” error (/oauth2/token) during call file upload and download method. This is not happening every time. But we stuck when it occurs. Could you please help us to resolve this issue. Thanks.

230
U
4 months ago
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weiliesNew Participant
posted in SDKs and Tools
Limit folder share to external clients

We are a software house, currently we signed up box.net, and we would like to share out different folders based on client, e.g. my-box.net account + ClientA folder + ClientB folder and our client A, B are not box’s subscribers. Hence, is it possible for us to share any credentials (similar to SFTP) and allow client A, B to access their folders respectively and pull out their files?

270
W
4 months ago
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nihal_veNew Participant
published in SDKs and Tools
BOX-CLI authentication with JWT raising Auth Error

I’m using a free personal BOX account, and I’m trying to connect to a JWT BOX app through a aws EC2 instance of Ubuntu. I’ve configured my JWT app, created the public and private key, and run “box:configure:environments:add [json path file]” on my server. I then tried to run “box users” to see if I’m connected with my app, but that resulted in the error: “Auth Error: Please check the ‘sub’ claim. The ‘sub’ specified is invalid. [400 Bad Request] invalid_grant - Please check the ‘sub’ claim. The ‘sub’ specified is invalid.” Does anyone know how to fix it? Thanks!

681
rbarbosa Box
4 months ago
B
boyoboy18New Participant
published in SDKs and Tools
Custom app - Authorization tab not available

I have created a custom app, create public/private key as well but not getting an option to submit app for authorization. There is no Authorization tab. In General Settings tab, it is showing Enterprise id as 0

623
rbarbosa Box
4 months ago
rbarbosa Box
rbarbosa BoxDeveloper Advocate
posted in SDKs and Tools
Free developer accounts - PLEASE READ

We want to make you aware of a recent effort by certain third-party bad actors to leverage free Box developer accounts in a social engineering attack on certain Box free individual accounts. Upon discovery of this issue, Box decided to temporarily disable new sign-ups for free developer accounts while we work to implement additional technical controls to prevent similar efforts in the future. The security and integrity of our Service is of utmost priority to Box, and we must ensure that we are providing the most secure product experience to our customers. We understand that some Enterprise customers use these free developer accounts for their own business purposes, and that they may have questions about their inability to sign-up new free accounts. Please use the following talking points when addressing these Customers’ questions or concerns: Any free developer accounts that were in place before March 9, 2023 are unaffected by this action; Customers may continue to use these pre-exist

11078
rbarbosa Box
4 months ago

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