Hello,
We are developing a commercial SaaS application that integrates with Box, and we would like to clarify the requirements for using the Box API in production.
Our planned integration works as follows:
-
We create and manage a single Box Platform application using our company's Box Developer account.
-
Our customers connect their own Box accounts to our SaaS application using OAuth 2.0.
-
Our application accesses folders and downloads files using the customer's authorized access token.
-
The downloaded files are processed and indexed to provide AI-powered search and question-answering functionality.
-
Our application periodically checks for file changes and synchronizes updated files.
We would like to confirm the following:
1. Commercial use
Is it permitted to use the Box API in this way as part of a commercial SaaS product?
2. Developer account and licensing
Can we operate this integration in production using a free Box Developer account, or does our company need a paid Box subscription or a separate Box Platform agreement?
We would appreciate any guidance or links to official documentation that clarify these requirements.
Thank you for your help!
