General

Metadata taxonomies provide a hierarchical relationship between fields for better metadata management and much more efficient user experience.We recently released the ability to support metadata taxonomies when extracting structured data from unstructured content and saving that data as metadata alongside content in Box with Box Extract. This capability allows teams to fully automate and operationalize their most complex, hierarchical metadata structures.Taxonomies allow Box administrators to model reusable, hierarchical schemas (such as Country → State/Province → City) to represent multi-level choices within metadata templates. This release ensures that these sophisticated structures can now be seamlessly processed and populated with extracted data using Box Extract. Teams can now enable and extract taxonomy-backed fields already attached to your metadata templates, turning previously static, disabled fields into active, automated data streams. Instead of configuring extraction instru

Thanks ​@Piotr Kowal Box for today’s great overview of Box zones, also thanks to our guests who joined and shared in the Q&A. Please find the recording and highlights below.  Resources. Full recording linkBox Zones Whitepaper link Main TopicsThe Need for Box Zones: ​@Piotr Kowal Box starts by explaining the critical importance of data residency in today's regulatory landscape, with a special focus on Europe and GDPR. He emphasizes that while GDPR doesn't mandate data location, storing data within a specific region like the EU simplifies compliance and mitigates the risk of significant financial penalties. This sets the stage for why a solution like Box Zones is essential for global organizations.Box Zones Expansion and Overview: The roundtable highlights the largest expansion in Box Zones history, bringing the total number of available zones to ten. This includes three brand-new zones in Switzerland, Singapore, and Israel, and significant compute upgrades for the existing Canada an

The Mobile team is thrilled to share that we've had a highly productive Q2! We've delivered major features that are now Generally Available, bringing a modernized AI experience, faster access to your notes, and enhanced capture capabilities directly on your smartphone and tablet.Our goal is to make working on the go as powerful and frictionless as possible. Here is a look at what we've rolled out this quarter to elevate your mobile productivity: ✨ Cross-platform AI Home (AX) — We've replaced the legacy Q&A with a unified, fully capable AI entry point. This gives you a dedicated, centralized space to interact with Box AI on the go. Whether you need to quickly summarize a lengthy report while commuting or extract key insights before a meeting, you can now do it seamlessly without having to open individual files. 🔍 AX + Search Integration — We've embedded Box AI directly into the mobile search experience. Finding information is no longer just about matching file names; you can now

Thanks ​@msyu Box and ​@Jakub Piech PM Mobile for yesterday’s overview of Box Mobile and recent updates. You can find the recordings and highlights below.Recap of Recent Releases​@Jakub Piech PM Mobile  presented a summary of features released in the past quarter, highlighting significant progress on the mobile roadmap. Key updates included:Box AI Home & AI Search on Mobile: The powerful capabilities of Box AI, previously available on the web, have been fully integrated into the mobile experience. Users can now get intelligent insights and perform complex, natural language searches across all their content directly from their mobile devices.EXIF Metadata & Capture: To support field-based workflows in industries like construction and transportation, the app now captures and displays EXIF metadata (like geolocation and timestamps) for images uploaded via mobile. EXIF data (Exchangeable Image File Format) is hidden technical information saved inside a digital photo, including came

We've been busy making Box Notes a better place to review, refine, and work together. This quarter brings a more unified commenting experience across Notes and Preview, alongside a set of interface updates and shortcuts designed to make everyday editing faster and cleaner.  On the collaboration side, comments and annotations now live together in a single comment pane. Box Notes will no longer distinguish between comments on the overall note and annotations on specific content — both appear together for a more consistent review flow. In Preview, both types are also surfaced under the Activity pane. You can reply to any comment within a threaded conversation and use @mentions to loop in the right collaborators. When a discussion wraps up, mark the thread as resolved — it'll move into a Resolved filter and can be reopened later if needed. Original authors can delete their own comments, but note that deleting a root comment deletes the entire thread. And if you rely heavily on comments, dr

Box Notes now offers a seamless AI experience by unifying conversation history between the inline AI composer and the sidebar. Whether you start a conversation inline while writing or switch to the sidebar for a broader view, your AI session stays connected as one continuous thread. The inline view keeps things light by showing only inline turns, while the sidebar view displays the complete session history across both entry points, clearly labeling which turns happened inline.This update benefits anyone who drafts documents with AI assistance and wants context to follow them wherever they work. Writers refining a section paragraph by paragraph, teams generating structured content, and Enterprise Plus and Enterprise Advanced customers leveraging the Box Agent will all find it easier to maintain momentum without losing track of previous prompts.  A couple of things to keep in mind: only one active AI turn can be in progress per note at a time. If one view is waiting on a response, you wo

Admins can configure which users and groups are forced to leverage a specific recipient authentication method for all signature requests sent from those predetermined users.We introduced the ability for admins and co-admins to enforce recipient authentication on all signature requests sent on behalf of the enterprise, giving them centralized control over how signers verify their identity before accessing and signing critical documents in highly regulated industries, public sector organizations, and security-conscious enterprises.Government signers are often mandated to use CAC/PIV (Common Access Card / Personal Identity Verification) cards or multi-factor authentication (MFA) to sign documents. With this capability, we are giving organizations in heavily regulated industries the ability to comply with strict compliance requirementsPreviously, enforcing recipient authentication for each signature request was a manual process that relied on individual senders or template creators selecti

We are incredibly excited to announce the general availability of Box Zones in 10 regions worldwide, giving enterprises greater choice over where their content is stored and processed - without compromising the collaboration and productivity that global teams depend on.  For enterprises operating in regulated industries, the question of where data lives -  and where it's processed  - has become a boardroom conversation. Compliance teams, regulators, and customers want clear answers before they sign. Box Zones is built for exactly this. What's new with this launch:With this release, Box Zones expands to 10 regions with three brand-new Zones: Switzerland: Home to a thriving ecosystem of financial services firms, pharmaceutical companies, and international organizations that require secure, locally-stored data to operate with confidence across borders Singapore: APAC's leading financial centre, where banks, fintechs, and global enterprises rely on trusted infrastructure to power collabo

Thanks to ​@Chirine Box  product manager from the partner integrations team, who led the presentation on product updates on Box Integrations with Microsoft 365 Copilot and also Co authoring. Thanks to our guests for live questions and feedback. Please find a summary, recording and highlights below. Main Topics​@Chirine Box detailed the latest developments across two major integration areas: Microsoft Copilot and Microsoft 365 Co-authoring.1. Microsoft Copilot IntegrationsBox has been working closely with Microsoft to embed its content cloud within the Copilot experience.Box.ai Agent in Copilot: This Box-built agent allows users to search and summarize content directly from their Box account within various Copilot interfaces, including Copilot chat, Teams, and Office apps. A recent enhancement added the ability to upload files and create new folders in Box directly from the agent.   MCP Integrations: Box is leveraging its Microsoft Cloud Partner Program (MCP) server to extend its reach

Video files aren’t supported yet. For photos, it should work as long as they’re in one of the supported formats: JPEG, JPG, TIF, TIFF, or PNG  This could be along the lines of EXIF data too, which isn't really an AI thing, but rather just a data layer Box could scrape. https://photographylife.com/what-is-exif-data Box Consulting has a custom offering for both one-time EXIF scrape from a set of existing files and go-forward application of EXIF data.  A workaround is extract from the video transcript, although you don’t get the full context of the video. 

Thanks to ​@rrajwade for yesterday’s overview and demos of Box Agent, also thanks to our guests who joined and shared in the Q&A. The session was an opportunity for users to ask questions and provide feedback on Box's AI journey.  Box Agent Overview​@rrajwade provides a foundational overview of the Box Agent. The core value proposition is using AI with content to accelerate knowledge work. Key features discussed include: Recursive Box Agent: Instead of multiple single-purpose agents, Box has developed a single, powerful recursive agent capable of planning and iterating on complex, multi-step tasks. It consolidates capabilities like Q&A, search, and content generation. Box AI Studio: A platform for customers to build their own custom agents, providing them with specific knowledge, detailed instructions, and tools to perform specialized tasks. ProMode: An enhanced mode for any agent that enables a deeper level of thinking and synthesis for more complex work, going beyond simp

Thanks to the Box team, ​@msyu Box ​@naor Box Jon and Megh for this weeks overview and demo of Box for Digital Asset Management (DAM), also thanks to our guests who joined and shared in the Q&A. You can find the recording and highlights here. Scroll down for demo recordings. ResourcesFull recording  Slide deck IntroductionPresenters from Box's product, marketing, and consulting teams introduce themselves, answering the icebreaker question: "If you could improve one step in your digital asset management workflow, what would it be?" Common themes emerged around improving search, leveraging AI for automation, and ensuring brand consistency. Main TopicsThe Business Problem of DAM​@msyu Box from Product Marketing frames digital asset management not just as a creative team issue, but as a broader business problem.  ​  @msyu Box  identifies three key challenges that arise from poorly managed assets:1) Content Chaos, where assets are scattered, outdated, and inconsistent;2) Fragmented Work

We want to hear from YOU. Which of these best describes how you use Box today? Pick the option below that actually fits your day-to-day. 👇💬 Also, we want to know the "why" behind your choice! Drop a comment below with your day-to-day role — let's start a conversation!New to Box or a power user? Your input shapes what tips and tricks we share next.  

Users receive Workday tasks requesting their signatures via Box Sign signature requests directly within Workday Business Processes.We are excited to announce an update to our Box Sign for Workday integration by introducing the ability to integrate seamless, secure e-signatures within the Workday Business Processes Framework, eliminating manual steps and duplicate data entry, and enabling joint customers to fully automate their most critical HR workflows in Workday, including recruiting, onboarding, and more.With this release, Workday administrators can add a configurable Box Sign orchestration step directly into standard Business Process definitions. When a workflow reaches this step, signature distribution and review flows trigger automatically without the need for manual intervention. Document fields and placeholders will be automatically pre-filled with parent data from the Workday Business Process.The Box Sign for Workday integration allows organizations to manage templates directl

Hey Box Community! We know that keeping your enterprise data secure while leveraging the power of AI is top of mind for everyone right now. Recently, we gathered some of your most pressing questions about Box Shield Pro, Box AI, and automated security classifications from our recent prompt writing workshop. Whether you are wondering how to write the perfect classification prompt, how to control AI exposure, or how to handle years of uncategorized legacy files, we've got you covered! Check out the full Q&A breakdown below. 👇📋 Policy & Setup Q: We have a data classification policy and detailed Data inventory. Could we attach both documents to the classification prompt? A: Currently, we do not support attaching external documents like a data inventory or data dictionary directly to the classification agent. However, you can incorporate this information directly into the classification prompt itself! Box supports prompts up to 25,000 characters, which provides a generous amount

Thanks ​@Ben Weiner from Box and ​@Aikokrishna Box for this week’s overview and demo. Also thanks to our guests who joined in the Q&A which is summarized below.  Recording  SummaryThe Importance of Defining Sensitive Content: ​@Ben Weiner from Box  kicks off the main discussion by highlighting that the first step in any security strategy is to define what constitutes sensitive content for the organization. Ben introduces the 'MVP' concept: understanding the Meaning, Value, and Purpose of a document. This foundational knowledge is crucial for determining the appropriate level of security, from public FAQs to proprietary design documents, and applying the correct access controls, watermarking, and governance policies. Ben explains the typical classification schema (e.g., Public, Internal, Confidential, Restricted) and emphasizes that once content is correctly labeled, the entire security lifecycle, including permissions, watermarking, and governance policies like retention can be aut

Thanks to Rutuja Rajwade and Matthew Terrell for yesterday’s overview of Box Agent. Also, thanks to our guests who joined and shared in the Q&A. Please see below for the recording and highlights. AgendaThe agenda focuses on the recently launched Box Agent, including an overview, live demos, and a Q&A session. Full recording here, scroll down for individual demos.   Introduction to the new Box AgentRutuja Rajwade provides an overview of the new Box Agent. She explains that previous iterations involved several foundational agents (e.g., search, Q&A) for specific tasks. The new approach consolidates these into a single, singular Box Agent capable of planning, iterating, and executing complex requests based on user content. AI HomeAI Home is a dedicated workspace for interacting with the Box agent, similar to other conversational AI tools. This interface allows users to ask questions, add knowledge sources like files and Hubs, and leverage advanced features like Pro Mode for de

IntroductionThe roundtable introduces the Box MCP (Model Context Protocol) server as a tool to increase productivity. The session, led by product experts including Alvin Han, Fernando Cerenza, and Biswaroop Palit, aims to explain what the MCP server is, demonstrate its capabilities, and answer audience questions. Thanks to our guests who joined and participated in the Q&A Slide deck hereAn initial poll revealed that while many attendees had heard of MCP, most had no current plans to use it, highlighting an opportunity for education.  Main TopicsWhat is the Box MCP Server?Alvin Han began by defining MCP as the Model Context Protocol, an open standard that defines how external AI clients can connect to data sources. The Box MCP server is an implementation of this standard, allowing users to securely connect their content in Box to AI clients like Claude, ChatGPT, and Microsoft Copilot. The connection is handled via OAuth, a secure protocol that ensures the AI agent only has access to

Hey Box Community! 👋 As your Customer Success team, we spend a lot of time talking with customers across all industries and company sizes. We want to share some of the most common themes we're hearing, along with guidance and resources to help you get the most out of Box. Whether you're an end user or a Box Admin, there's something here for you.  What we're hearing: AI is the #1 topic with nearly every customer right now. Customers are at different stages: some are still exploring what Box AI can do, others have it live and are testing, and some are building AI-powered workflows. Box AI can help you summarize documents, answer questions about your content, draft text, and extract key information, all without leaving Box. The key to getting great results is learning how to write effective prompts. Below are some courses we recommend taking to take your AI knowledge to the next level: For End Users:Foundations of Box AI (Self-Paced Course | ~30 min): Learn how Box AI works, what it can