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Good evening. Today I uploaded a video. This video is set to be seen by everyone ( see attachment ). I posted the link to the video on Facebook, but when click on the link the video doesn’t start. Can anyone help me ? Thank you

Reposting outside of finserv group, our recent roundtable with ​@protella and Amanda Chivil an  overview and demo for Box and Guidewire. Also thanks to our customer guests who joined and shared in the Q&A.  Recording clips and highlights below:- Box Insurance Overview and Box and Guidewire Integration. Recording clip hereDemo of Insurance Agent. Recording clip hereFull recording here C

Hi, If we use Box Enterprise accounts then the data is stored within a FedRAMP Moderate authorized environment? Or do we need to request this through support? According to the Box site the normal Enterprise is FedRAMP moderate authorized. I have not been able to confirm this in the admin section of our Enterprise account.  Does somebody know this?  Thanks!

Hi Folks, our new Box Agents move beyond single-shot AI calls to plan, iterate, and complete complex tasks. with simple, natural language direction. Box Agents generate answers based only on content the user is authorized to access and your proprietary data is not used to train LLMs from major AI vendors.Be among the first to unlock goal-driven Box Agents across your enterprise content—request access to join the Box Agent Beta today. Request Access box-ai-experience-beta@box.com

Watermarking is now fully supported for video files, allowing organizations to extend the same level of content protection to multimedia as they already do for documents. We are also supporting download of the watermarked video.This release of video watermarking capabilities includes:Applying default or customized watermarks to content, manually or via classifications Preview videos with watermarking, both in webapp and mobile Watermarking on downloaded video content for users with Viewer level permissions​​​​​Check out the product announcement for more details.Additional resources:

Thanks to Roger Schmitt and Darryl Clark from Box for yesterday’s overview and hands on workshop, also thanks to our guests who joined and shared in the discussion. You can find the recording clips belowOverview of Box AI Studio and Agents. Recording clip here Hands on guided workshop to build an agent with customer Q&A. Recording clip here Box AI StudioRoger Schmitt introduced the core o

 Thanks to ​@ericcordell ​@AaronJackson   for yesterday’s overview and demo of ​@BuboDefense , ​@amandanielsen Box also thanks to our guests who joined an shared in the Q&A. Recording clip here Overview of Bubo Defense and Box Demos of Mail2Cloud and Amicus, Legal Agent Customer Q&A  What BuboDefense Brings to the Table​@amandanielsen Box introduced ​@BuboDefense as a longstanding partner of Box, specializing in distributio

In our upcoming “AI First” podcast end of year episode, Box CCO, Jon Herstein, and CIO, Ravi Malick, will discuss their five bold AI predictions for 2026. Now it’s your turn—let’s see where the community stands! We’ll revisit this poll alongside Jon & Ravi’s scorecard in December 2026. Let’s see how well the community foresight stacks up against the experts. Do you have a personal “wild card” prediction for AI in 2026? Share it with us by dropping it in the comment section. 

Checkout the latest in our AI Explainer Series here.   Imagine if every time you shared a document, an AI double-checked whether it contained your company’s most valuable secrets—not just obvious identifiers like Social Security numbers, but the subtle stuff, like whether a financial report is the public version or the one with unreleased numbers. In this AI Explainer episode, Ben Kus, Box CTO and I, break down the enterprise classification problem, why traditional approaches (and older DLP-style detection) miss what matters most, and how AI-powered classification adds a critical “second layer” beyond permissions—continuously re-checking files as they change. We'll cover:-Why PII isn’t always the most sensitive data-Permissions vs. classification (and why you need both)-How AI detects context and even compound sensitivity (information

AI is scaling human expertise like never before.In this episode of the AI First Podcast, Box Chief Customer Officer Jon Herstein (​@JonHerstein Box) sits down with E.A. ROCKETT, Adobe's Vice President and Legal CTO, to explore how AI is empowering experts across industries by providing the structure and tools to scale their knowledge.They discuss Adobe's unique approach to AI innovation, including the powerful "A-through-F" framework for evaluating AI use cases and the vital role of ethics in creating a

Thanks to Box customers, Karim Guirguis, COO, American Bankruptcy Institute, Matthew Campana, VP Digital Transformation, The Judge Group, and boxers Andrew Slate and Hassanean Albaker, for yesterday’s panel on adopting AI in growing businesses.  Recording clip here and topics below: Agenda Overview of Box AI AI use cases with Karim and Matthew Customer Q&A Leveraging AI and Box:  Insights from the Small Business Community Roundtable The discussion kicked off with an overview of how metadata can transform unstructured da

We all strive to make Salesforce our single source of truth, but keeping records in sync with the documents behind them often takes more manual work than it should. Teams spend time reviewing contracts, invoices, and forms stored in Box, then re-entering key details into Salesforce. That extra effort slows productivity and increases the risk of simple errors.Earlier this month, we introduced the Box AI Data Extraction in our Salesforce managed package.Box AI Data Extraction for Salesforce integration leverages Box AI’s intelligence to automatically extract structured data from documents stored in Box and seamlessly create or update Salesforce records. This

Box Extract is now generally availableWe are incredibly excited to announce the general availability of Box Extract, enabling enterprises to automatically and accurately extract structured data from unstructured content at scale.The majority of enterprise data is unstructured, and until recently, attempts to harness actionable insights relied on manual processes or custom automation tools that were expensive to maintain and impractical to scale. Box Extract addresses these challenges by combining the latest AI models, advanced OCR capabilities, and agentic approaches that understand document structure and meaning to automatically and accurately extract information from a variety of content. It enables business process owners to configure, customize, and manage their data extraction processes via a dedicated user interfa

Thanks to Shuang Li, ​@matt.riley Box ​@Scott Picanco Box Veerender Nallamala for yesterdays overview and demo of Box Metadata. You can find recording clips here:Introducing Box Extract - Recording clip here Box Metadata feature enhancements - Recording clip here Metadata workflow query - Recording

How do you set up a folder to receive files that include name, email and description from sender? I want to set up our file request just like the SBA has their account set up  

We’re excited to announce the release of Box AI Agents for ServiceNow is now available in the ServiceNow AI Agent Marketplace.By combining ServiceNow’s AI and workflow orchestration with Box’s secure content management and AI agent capabilities, this integration enables intelligent, automated decision-making across key enterprise functions such as HR, IT service management (ITSM), legal, and more.How to Get StartedTo use Box AI Agents for ServiceNow, you must install the Box AI Agents application from the ServiceNow AI Agent Marketplace. Once installed in your ServiceNow instance, the agent securely connects NowAssist with your Box content using OAuth and the Model Context Protocol.After installation, you can use the agent immediately or customize it through ServiceNow’s AI Age

Hey Box Community! We just dropped our year-end recap of the Box AI Explainer Video Series and wanted to share it with you here. After 8 months, 30+ episodes, and 2 million views, we’ve identified the five fundamental shifts that moved enterprise AI from experimentation to production deployment in 2025. What we cover: How prompt engineering evolved into agent engineering (and why context matters more than cleverness) The leap from AI assistants to autonomous agents handling complex workflows Why security architecture became make-or-break for enterprise deployments The rise of model-agnostic platforms as essential infrastructure How trust became the ultimate differentiator in AI adoption Whether you’ve been following al

Thanks ​@andriy box ​@msyu Box for yesterday’s overview of Box Drive updates and roadmap, also thanks to our customer guests who joined and shared in the Q&A.  Topics and Recording clips:​Live Polling and Box Drive Updates - Recording clip here Future enhancement ideas with Customer Q&A -  Recording clip here You can find the recording here Live Poll

Thanks ​@Gino and ​@amandanielsen Box for yesterdays overview and demo of M Strategy, also thanks to our guests who joined.  You can view the full recording here Agenda:Overview of M Strategy M Strategy Solutions Live Demo Implementation Strategy  Exploring mStrategy’s Solutions Key Philosophy: Engagement Through Seamless AccessAt the core of mStrategy’s approach, as explained by Gino Padua, is the belief that successful engagement starts with seamless access to content. Their solut

Thanks to everyone who joined our live hands-on Box AI workshop!  We had an incredible turnout from customers around the world, all eager to explore what’s possible with Box AI. A special thanks to Eleonore Hebrard, for leading the session.During the workshop, participants built and tested their own Box AI Agents, learned how to set up workflows, and explored practical use cases like contract review, onboarding, and RFPs. A recording of the session is now available below, so you can catch up anytime. Contract analysis agent and Q&A. Recording clip hereKGC Agent using Box Hubs and Q&A with workshop. Recording Clip