General

In the linked PR from BOX last June, they mentioned a debug view for AI studio. Has anyone here used it? Or can anyone point me to some Box or other reputable sources for more detailed information?I tried asking ChatGPT and it suggests that I should be able to use it if I have admin privileges, which I do. But I see no sign of it in the playground for my agent.Thank you! https://support.box.com/hc/en-us/articles/42423872260115-Enhancements-to-AI-Studio-Jun-2025

Thanks to ​@MMasood Box and Tyler Kratzer for yesterday’s demo of Box for Health and Human Services. Please find recording clips and summary below  Recording clipsOverview from ​@MMasood Box Recording clip hereDemo from Tyler Kratzer. Recording clip here Exploring AI Trends Through Interactive PollsTo kickoff a discussion on AI’s use in the public sector, ​@thomasdee

Thanks to Jamie Bae, CSM for yesterdays overview of Box AI for Technology organizations. You can find the highlights and recording clips below. Recording clips:1 - Overview of Box’s approach to AI. Recording clip here2 - Overview of Box AI and Demo. Recording clip here Section 1 - Transforming Content Management with AIRecording clip here. Jamie outlined the key benefits of Box AI:

can box host a slideshow for me?The idea would be that I would have a folder in box that would contain photos and when someone (unauthenticated random device on the internet) opened the link, a full screen slideshow of those photos would play without any further user interaction. It would be cool if it could play video also.What is the minimum required license for that?

Thanks to  William Higgins,  ​@Meena Ganesh Box  ​@TimDeGregori for yesterdays demo and workshop on Box AI Agents. Please see below for recording clips and highlights.  Recording clips of the main sections:AI Studio Enhancements plus demo of Contract Review agent and KYC agent. Recording clip here Hands on build your own agent “Quiz Me” Recording clip here Customer Q&A, AI Agent Library and Roadmap discuss

Box AI supports both images and text based files. More info + limitations: https://support.box.com/hc/en-us/articles/22158484213267-Box-AI-for-Documents

I recommend this podcast on security permissions which has come up as a topic on our community roundtables.  If your AI isn’t permission-aware, it’s not ready for the enterprise. AI can accelerate productivity, but without the right controls, it risks exposing your most sensitive content. In this episode, Ben Kus, CTO of Box, and ​@Meena Ganesh Box Box Senior Product Marketing Manager, unpack why Secure Retrieval-Augmented Generation (RAG) is essential.Together, they explore how permission-aware AI works, why role-based access isn’t enough, and what it takes to protect data before it’s ever retrieved.Key moments to listen for:(00:00) Why AI poses a real risk to enterprise data(

How often Box backups run? If the backup settings are changed, can we check that by generating a report?If I need a report to confirm that backups are running properly, is it possible to create a manual report for backups? Or, would it be possible to use certain API (or create a custom API) to receive such reports? 

I am trying to set-up my first Box Form from a DocGen and then use a Relay to start the process. I have created a simple document with one field that is linked into the Form on generation. I fill-in the form, without any attachments, and submit. When the workflow ‘relay’ then runs, I get an error ‘No files were attached to a form submission’I did not think I had to have attachments with the form. Can anyone provide some advice?

Thanks to ​@johnOHara  for yesterday’s demo of Box AI for retail.  You can find the poll on AI use cases for retail, Box AI demo, and customer Q&A here Poll on AI use casesTo gauge attendees' perspectives on AI's role in retail, ​@johnOHara launched an interactive poll. Participants were asked which applications of AI they believed would have the biggest impact, with options like personalized recommendations, supply chain optimization, and contract management. John emphasized the disruptive nature of AI, stating:"It’s crazy to think that all of this is potentially disruptive innovation created by artificial intelligence — something we didn’t even consider just a few years ago."

I’d like to change latest plan to Enterprise plan. almost 10 months, my company has been using with AI (Copilot) plan, but it is not suitable for us.So that I need to change before the limit of updating date. How can I offer to change current plan ?

 Join our new EMEA Box AI Office Hours sessions: casual workshops where you can get hands-on help with Box AI!Whether you're just starting out or looking to deepen your skills, these sessions offer live demos, expert tips, and answers to your questions.By attending, you'll learn how to unlock new efficiencies with AI-powered tools, discover best practices for secure collaboration, and connect with other users navigating their AI journey.Come ready to explore, ask questions, and make the most of Box AI! Upcoming Admin Sessions Tuesday 14 October at 11am CET | German 🇩🇪 | Register here Wednesday 15 October at 2pm CET | French 🇫🇷 |

Thanks to Andrew Slate, Kristi Shiau, and customers guests ​@Evy ​@Matt Hoey Tom Saal for yesterday’s discussion.You can find the topics and recording clips for each section, with summaries at the bottom:-How AI can impact your business. Includes live polls. Recording clip here Governance policy and Box AI offerings, with customer dialog. Recording clip here Box AI overview, demo from Kristi Shiau and customer dialog. Recording clip here Section 1 - How AI can i

Get started with sharing, engaging, and connecting with fellow members in a meaningful way. 🤗 ✍ Whether you're sharing a question, insight, or resource, these tips will help ensure your contributions are clear, impactful, and in line with our community guidelines! Log in to https://community.box.com/ using your Box credentials. Click “Create A Post” in the upper right corner. Select either ‘Question’ or ‘Conversation’ based on your topic. Enter a title that best describes your topic. Ask your question, write your content, or share your ideas. Use the formatting tools to organize and present your content effectively. If helpful, you can also insert links 🔗, attach images/screenshots 🖼, or embed videos 🎥.

We wish to use a Box Note as a template note and then print it to PDF so we can have a client Box-sign it. However, a recent change in Box has left us unable to print more than the first page. Every BN now only allows printing 1 of 1 pages - and that is using the “three dot...print” method. What is the workaround for this? Now we are copying it into a word doc to print which is counter productive.  Thanks!!

I am sure I am missing something, but I do not see a way to ceate a new Hub.  I do not have a Hubs option in the left nav… thoughts pointers? 

Trying to unlock a folder and the option to lock/unlock doesn’t appear when you click on the 3 dots. Trying this from Box web application.