Box Platform

SalesForce内の取引先、取引先責任者、商談に対して、同じ名前でBOXにフォルダが作成されるように設定されていたが、現在フォルダを作成することができない状態です。どうしたら、いいのか分かりません。

Hello all,I’m integrating Box in one iOS app using BoxSdkGen for swift (box-swift-sdk-gen).I have successfully implemented authentication and the upload - both small files and chunked big files, however it seems I can’t find anything in the docs or exploring the source to give me a way to track the upload progress. So my question is is there a way I'm missing to do that or any other workaround - probably implementing my own logic based on swift’s network tasks and so on.Thanks 

There are several apps in our Box environment that I need to have deleted. I have them disable but our information security team wants them deleted. How do I go about getting them removed ASAP?

Dear Box Developer Support Team,I hope you are doing well.We are currently using the Box.V2 .NET SDK in our C# application to fetch files and folders from Box.We have a requirement to retrieve all files and folders within a specific date range (e.g., created or modified date) without providing any keyword in the search query.Our goal is to filter Box content by date range only — for example, all items modified between 2025-01-01 and 2025-01-31 — without specifying a search term.Below is the code snippet we are currently using: var searchParams = new BoxSearchRequest(){    Query = "", // No keyword    ContentTypes = new List<string> { "name", "description", "file_content" },    FileExtensions = null,    CreatedAtRangeFromDate = new DateTime(2025, 01, 01),    CreatedAtRangeToDate = new DateTime(2025

I am trying to get data after Selected Date in selected Folder I am using dll with Below Code in C#  searchTermFiles = boxClient.SearchManager.QueryAsync(          query: keyword,                             // Names, descriptions, text contents of files, and other data          ancestorFolderIds: null,                          // Searches to specific parent folders          contentTypes: new[] { "file_content", "name" },                       // Can be name, description, file_content, comments, or tags          limit: limit,                                                 // The default is 30 and the maximum is 200                                    type: "file",                                                 // Can be file, folder, or web_link,          scope: "user_content",          //fileExtensions: new[] { "docx" },          //createdAfter: isFirstTimeScan ? null : DateTimeOffset.Parse(keywordCollection.Modific

We are developing a third-party API in-house, and we’ve encountered an issue where, under certain conditions, file uploads via the API result in errors, preventing all files from being uploaded successfully. We would like to determine whether this issue is caused by our application or by specific limitations of the API.To investigate, we generated an API report using the "App Diagnostics" feature on the developer console for our API app at "https://xxxxx.app.box.com/developers/console/app/xxxx". In the report, we found a section labeled "HTTP Status", which showed error statuses such as 400, 409, and 499.However, the list of Box API HTTP status codes available at https://developer.box.com/guides/api-calls/status-codes/ d

Hello all, I am using the Box API to upload files, which is working fine. But I would like to know is there a way to retrieve the “direct link” from the same api? And how would I set the sharing permissions so that my web app can access the file? My use case is:1- Upload an image using the box API.2- Retrieve the image URL.3- Use the image URL in a web app. (as an image source)Current issues:1- No clear way to generate the direct link from the API. It seems I have to share it in another API call. Or download it every time a user wants to preview it on the web app.2- No clear way to set CORS/viewing permissions without authenticating each user. (I would like to use my service account). What I’m looking for:-Add a property that automatically shares the file when it’s uploaded in the same API.-Have a whitelist for the web app domain or a way to allow it to preview without making the l

I have install boxsdk python package by ‘pip install boxsdk’. But Still got error like ModuleNotFoundError: No module named 'boxsdk'Python 3.10.13pip 23.0.1 from /Users/elei/.pyenv/versions/3.10.13/lib/python3.10/site-packages/pip (python 3.10)Successfully installed boxsdk-10.0.1 This is a python example:from boxsdk import OAuth2, Client oauth = OAuth2(    client_id='YOUR_CLIENT_ID',    client_secret='YOUR_CLIENT_SECRET',    store_tokens=your_store_tokens_callback_method,    access_token=persisted_access_token,    refresh_token=persisted_refresh_token,)client = Client(oauth)

Can somebody help me what’s wrong with my below code? I am getting error: PS C:\Script\UploadToBox> python UploadtoBox2.pyTraceback (most recent call last): File "C:\Script\UploadToBox\UploadtoBox2.py", line 36, in <module> main() File "C:\Script\UploadToBox\UploadtoBox2.py", line 31, in main folder = client.folders.get_folder_by_id(folder_id) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\sajkumar\AppData\Roaming\Python\Python312\site-packages\box_sdk_gen\managers\folders.py", line 425, in get_folder_by_id response: FetchResponse = self.network_session.network_client.fetch( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\sajkumar\AppData\Roaming\Python\Python312\site-packages\box_sdk_gen\networking\box_network_client.py", line 85, in fetch request: APIRequest = self._prepare_request( ^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\sajkumar\AppData\Roaming\Python\P

I need any Box Sign Certification – EU eIDAS Regulation Knowledge Paper, or any other official documentation verifying Box Sign’s compliance with relevant legal standards. I cant find any supporting document to the validity of box sign. as Box is not a Qualified Trust Service Provider (QTSP) under eIDAS, im tryong to understand what is the name of the QTSP (if any) that issues the qualified certificates when using Box Sign in Europe? 

We are receiving a 500 server error when attempting a upload using the BOX API. Is any one else experiencing the same? Our application have not changed and have been working as of yesterday. Here is the error we are getting:{"statusCode":500,"error":"Internal Server Error","message":"An internal server error occurred"}

I don’t understand how we are supposed to handle signing log files. If we keep them as they are now, every revision we release through the Box sign process will generate a new signing log. We’ll end up with multiple signing logs, for each file. On top of that, if we search for a file, these signing logs appear in the results, unnecessarily confusing users. I understand the advantage of having them available, but it doesn’t make sense to treat them as a normal file.What is everyone else doing?

I having an issue connecting  When ever i call boxJWT.AdminTokenAsync().GetAwaiter().GetResult() I get this...Box.V2.Exceptions.BoxAPIException: 'The API returned an error [BadRequest | .029b2b393ff5677f7723883563acadb4] unauthorized_client - This app is not configured properly. No public key(s) added.'

i got empty error message and i dont know why 

I am creating a signature request using the API. When the end user accesses the sign-in link, this dialog appears and is in English language. How can I change this text language?

Good afternoon,Hope everyone was able to catch Boxworks today.Is there an easy way to utilize List enterprise users from the API to populate a user MetaData collection?The idea is that the users exist in Box and having to manually add users to the metadata collection is inefficient.  Thanks in advance,Rob

 We’re using the Box Sign REST API to send documents for signature. The document template already includes predefined signer blocks (created using FormStack).While sending the document, we dynamically set the signing order at runtime. For example, if we choose to have signer ABC sign first and signer XYZ sign second, the document should direct ABC to their specific signing block first, and then XYZ to theirs.The issue is that we need a way to uniquely associate each signer with their corresponding predefined signing block, so that Box Sign correctly routes each signer to their designated area, based on the runtime-defined signing order.Can you please advise how to handle this scenario?

Good day, I have been tasked with automating a file upload to box with Power Automate. If the dated directory doesn’t exist in box to upload the file to then my process must create the directory first. I don’t see any “Create Folder” action in Power Automate for the Box connector - How can I create a folder in box with Power Automate?My box account has the necessary permission to create folders (I’ve tested on box website) but I  need to automate this through Power Automate Desktop but I don’t see the action to so

When calling “Create Folder (https://developer.box.com/reference/post-folders/)”,an HTTP status 403 error was returned with:code: access_denied_insufficient_permissionsmessage: Access denied - insufficient permissionThe API documentation states:403This error is returned when the user lacks the necessary access permissions to perform this action. This may be because the user lacks access to the folder or its parent folder, or the application lacks write permissions for files and folders.However, in this case, what specific permission was lacking?

im having issues with the API, previously i used sign request sandbox which worked great and my portal was pulling data and adding it to the agreements before sending, when trying to add the prefill tags its not pulling the data and then sending the agreement, basically box is refusing the prefill tags being added before sending the document, does anyone know if this is possible for the API to add text tags from my platform to be added to an agreement then be sent for signature ?

I updated a Python environment this afternoon and my code using boxsdk stopped passing validation. The environment claiming that “boxsdk is not present,” despite it being installed. I then noted the module version had jumped from 3.14.0 to 10.0.0. I reverted to 3.14.0 and the code again passed validation. Suspicious?

Hello! I’ve seen documentation stating that the Box Visualforce page is available on custom object, but it is only available on the account object. How should I proceed in order to make it available on custom objects or even objects like Opportunities or Contacts?

Hello Team,We have successfully configured the Box Authorization Service and are able to collect data from Box accounts that have a small number of collaborators (less than 5).However, when attempting to collect from accounts with a large number of collaborators (for example, 92K or 140K), the collection fails after about 5–10 minutes with the following error:Error: “Error loading evidence file”Upon logging the exception details, we observed the following:Exception Type: System.Net.WebExceptionMessage: The operation has timed outDetails: Box Authorization Service: Configured and validated successfully Works as expected for low collaborator counts Fails consistently for high collaborator counts (tens of

After authenticate the user using authorization url, I’m obtaining refresh token and access token using following method in my Android project(Kotlin). private suspend fun exchangeCodeForToken(code: String): JSONObject? { return withContext(Dispatchers.IO) { val form = FormBody.Builder() .add("grant_type", "authorization_code") .add("code", code) .add("client_id", CLIENT_ID) .add("client_secret", CLIENT_SECRET) .build() val req = Request.Builder() .url(TOKEN_URL) .post(form) .build() httpClient.newCall(req).execute().use { resp -> val body = resp.body?.string() if (resp.isSuccessful && body != null) { JSONObject(body)

Hello,My JWT Service Account cannot access folders that were shared with us from outside our organization.Setup:- Box Enterprise account- Custom App with JWT Server Authentication- App configured with App + Enterprise Access- App is authorized by enterprise adminThe Problem:Service Account can create and access its own folders but gets 404 error when trying to access externally shared folders by ID What I Tried:- Verified App + Enterprise Access is enabled- Confirmed app is authorized in Admin Console- Invited Service Account as collaborator on the shared folder- Verified all application scopes are enabledExample:Accessing Service Account own folder works fine.Accessing externally shared folder ID ...2037 returns 404 Not Found.How do I make this work?Thanks for any help.