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Question

Enable Developer account from Individual

  • November 24, 2025
  • 1 reply
  • 22 views
E

Hello!

I need assistance with enabling my account as a free developer account so I can authorize apps and continue developing. However, I keep seeing the message, "Log in or sign up for a Box Developer account to access all of the Developer Console features," even though I am already logged in.

If anyone knows what might be happening or how to resolve this, I would really appreciate your help.

Jey Bueno Box

1 reply

Jey Bueno Box
  • Jey Bueno Box
  • Community Manager
  • November 24, 2025

👋 Hi ​@ellasej, welcome to the Box Community! I’d be glad to assist.

 

An email address can only be linked to one Box account. Since you’ve already signed up for a Free Individual account, which is different from the Developer account, here are your options to resolve this:

  1. Sign up with a different email

  2. Release your current email from the Individual account

    • Because Box only allows one account per email, you’ll need to change the email on your existing account first.
    • Steps:
      • Click your initials in the upper-right corner → Account Settings
      • Scroll down to Default Email Address → click Link Personal Email
      • Verify the new email (it will be set as secondary)
      • Switch the new email to primary, then remove the original email tied to the account
    • Once released, you can use your preferred email to sign up for the Free Developer account.


For more guidance, see Login and Email Addresses.

 

Feel free to reach out if you have any other concerns.

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