Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Hope it works!

i have the same problem, can you fix mine??

Rona, not helping

Hi

Storage full but it isn’t.

Please fix

Thank you

Hi, 

I am having the same issue. In my account settings it literally says: 

Storage Used

0 B of 10.0 GB

I cannot upload anything to my box anymore. The file is under 150mb too so why is this happening? 

I need help as soon as possible. This is for a client.

I’m having the same issue. Is there someone that could help me, too?