Here’s your latest edition of the Box Community Digest, packed with updates, insights, and highlights from across the community.
Box Community Headlines
Attend the upcoming Virtual Summit to see how Box AI innovations like Box Agents, Box Extract, and Box Automate turn data into actionable insights and automated workflows at scale. You'll explore live demos, hear real customer success stories, and connect directly with Box product experts for tailored business solutions. Don't miss this opportunity to discover how Box Intelligent Content Management transforms the way enterprises work today.
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Want to stay in the loop with all things Box? Head over to our latest posts for exciting updates and insights!
Many are confusing AI adoption with AI access.
In this episode of the AI First Podcast, Jon Herstein, Chief Customer Officer at Box, speaks with Peter Mulford, EVP and Chief Artificial Intelligence Officer at BTS, and Ranjit Pookkottil, Global Head of Global IT and Compliance at BTS to unpack what real enterprise adoption looks like.
They share how BTS navigated resistance, reshaped workflows, and built trust and governance to make AI a sustainable part of their business.
It’s a candid look at what happens when teams don’t just try AI—they get it.
🔍 Learn more about their transformation:
What happens to AI adoption when your team actually “gets it”
Is your AI failing because of bad data?
According to Deloitte's Digital Content Advantage Practice Leader and Principal Michael Carlino, 40-50% of enterprise information is ROT—redundant, obsolete, and trivial data that's harming AI initiatives across organizations.
The solution:
- Centralize content with strict governance
- Connect all data types with common frameworks
- Build secure API integrations
🔍 Learn how Box and Deloitte are helping enterprises build AI-ready foundations:
Why your AI “shiny objects” don't always scale, according to Deloitte
We’d love your input in our open poll:
📌 What % of your Box content is actually used vs just sitting there?
Acknowledging Excellence!
💫 Thanks to our Box experts: Aaron Spriggs, Milena Haile, William Higgins, and Jay Reznar for sharing such thoughtful demos and insights on how we’re adopting AI across the business. Your perspectives sparked meaningful discussion and helped our community see what’s possible as we move toward an AI‑first future.
📌 Community roundtable recording and highlights: Box's internal playbook to building an AI-first company
💫 A big thank‑you to our Boxers:
📌 Community roundtable recording and highlights: Build your agent in Box
💫 We appreciate
📌 Community roundtable recording and highlights: Curate your content with Box Hubs and AI
💫 Thank you Jack Robbins for the insightful overview of Box Extract and its growing capabilities. Your demo and best‑practice guidance helped illuminate how teams can drive accuracy and scale with AI‑powered extraction.
📌 Community roundtable recording and highlights: Mastering Box Extract for accurate metadata at Scale
💫 A big shout-out to
💫 A round of applause to
Product Updates, Feature Releases, and Announcements
Stay up-to-date with the latest innovations and updates by subscribing to our announcements and release notes 📩
| Re-activated Users notification Launched | We’re introducing a new notification that alerts users when their account has been re-activated by an Admin. Admins are able to send this notification to keep users informed of their status change or opt out if they prefer not to send it. |
| Introducing the New Box Admin homepage (Mar 2026) Update | Phased GA | We’re excited to introduce the new Box Admin Homepage. This is a centralized starting point designed to help Admins more easily manage their enterprise with confidence.
The experience provides visibility into key enterprise metrics, including managed users, storage, active integrations, and reports, as well as quick action buttons to help Admins navigate to frequently visited pages faster. |
| Collaborations Report Enhancements Launched | Box is enhancing the Collaborations Report, adding a new Folder and Files filter to allow Admins to narrow report results to specific content. |
| Enhancements to Box CLI OAuth sign-in Launched | We are excited to announce enhancements to Box CLI that make it easier to authenticate using your Box credentials. With this launch, developers can now sign in directly from the CLI using |
| Support for citations and bounding boxes in Box Extract Agent APIs Launched | We will shortly be releasing support for the following in Box Extract Agent APIs (for both standard and enhanced extract agents)
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Mark Your Calendar: Exciting Events Coming Up!
Don't miss out on our upcoming events! Check them out and subscribe to stay informed and connected 📅
| Date | Events | Event type |
|---|---|---|
| April 8, 2026 | Webinar (Japanese) | |
| April 15, 2026 | Webinar (Japanese) | |
| April 21, 2026 | Virtual workshop | |
| April 23, 2026 | Virtual workshop | |
| April 29, 2026 | Virtual workshop | |
| April 30, 2026 | Webinar | |
| May 5, 2026 | Virtual workshop | |
| May 20, 2026 | Virtual summit |
📌 Catch Up on Past Digests
Want more insights and highlights? Revisit our recent editions: