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When I upload a document to the box icon in my Files app it is not transferring to the cloud

Hi I accidentaly deleted a file from box, but I deleted it on my computer not in the online. So its not in the trash bin online.   Could you please help me restore the file

Automatic provisioning of user XXXXX to app Box failed: Could not create new user. 409 - User with the specified login already exists Please fix this on the Tasks Page   Okta support says it must be addressed in Box: Box Provisioning Error "Could not create new user. 409 - User with the specified login already exists"

Is there a way to export the list of domains in the 'Limit collaboration to allowlisted domains' list.  Its difficult to confirm if a domain is listed when the list isnt alphabetical and you have to keep scrolling to get it to load the next set of domains.

Because we open files every day which our permissions are "VIEW", the software frequently pops up upload error notifications. Everyone knows ‘Oh, we won’t update,’ but the notifications keep appearing, which is a bit annoying. We have tried using the computer system’s notifications to have the messages appear only in the notification center and not as banners on the desktop, but it didn't work. Could you develop a feature to enable/disable notifications?

To enhance our security measures, we would like to restrict access to Box to specific IP addresses only. We would appreciate your confirmation on whether this setting can be applied and guidance on the necessary steps.Thank you for your support, and we look forward to your response.

I did not intend to subscribe after a trial period and would like a refund immediately. Thanks Robert 

I get the above error message when Box runs the automatic upgrade. For several days now. I'm on a Windows laptop. I have rebooted but did not uninstall/install (yet). Is there an easy way to resolve this?

I am trying to add a user to a folder but when I add the persons email address i get the message that the user is deactivated and cannot collaborate.  How do I correct this so I can add this person to collaborate on a folder? 

Usually when someone sends me the link of the file (on Box drive) the Microsoft Edge pops up and I enter my email and password, I can not log in successfully. However, if I use the same link through Chrome, I can log in without any problems. What is the issue? And how to solve this issue?

We have 5 users but only need 4. We need to remove a user please.  

Can I set an expiration for viewers on Box documents? I know that you can set an expiration for the link to access any respective document. But, if that document lives in a folder which they have access to, even if I set the link to expire at a certain date, if the user goes to the folder that they are shared on, will they still be able to access the document even after the date that link to the document is set to expire?

I get nuisance messages telling me that there are upload errors on my box drive.  I have gone through and hit the "retry" button, and gone through the settings.  It continues to pop up and say there are errors.  There are no errors in any of my files.  This has been asked previously, without an acceptable answer.  This is not an issue with my files.  I have done everything suggested in other posts.  Why do these nuisance messages keep popping up?

We install Box drive locally to automatically scan local files and synchronize data with the cloud. However, it has been found that only KB sized file transfers are supported and MB files cannot be transferred. How can this be resolved?

 Account Type is Business Plus Request body:curl -i -X POST "https://api.box.com/2.0/users" \      -H "Authorization: Bearer <ACCESS_TOKEN>" \      -H "Content-Type: application/json" \      -d '{        "name": "User Name",        "is_platform_access_only": true      }' When I create a user using the API I get the below error. create_user responseArray ( [type] => error [status] => 403 [code] => access_denied_insufficient_permissions [help_url] => http://developers.box.com/docs/#errors [message] => Access denied - insufficient permission )

I am trying to clean out folders, and when I select multiple files within a folder, the trashcan icon appears briefly, but then disappears.  It seems to be circumstantial as it appears in some folders and not others. I am owner of all the folders, so can't be a permission thing. I am using Box online

Hello, I attempted to share a folder with an individual, and the response was the person's account is deactivated.  How can we proceed to get it activated?

Your logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue.

Hi a document has gone missing which we need to retrieve. Please contact me to assist as cannot find any way to contact you except via this method. Thanks

15GBのIndividual プランから Personal Pro プランへアップグレード後、再度Individual プランに戻した場合の容量は15GBですか？それとも10GBになってしまいますか？

My colleague changed her phone number she can't get SMS now. How does she log in box?

Hello  I can't figure out how to message anyone, but i didn't sign up for this service, and i've never used it.  I cancelled the service but would like a refund of the money taken from my account

I need help with updating my Box drive desktop app. I sent in the logs and it tells me to create a support case on the forums.

Hello, we need to transfer our data to AWS S3. In attempt to activate Box Shuttle, i am stuck in the pin pong loop: - redirected to our enterprise box home page from Box Shuttle web page - redirected to Box Shuttle web page from Integrations pageWe just need a trial of the basic plan. Please help us activate it! Thanks