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Box Community Digest | September 18, 2026

  • September 19, 2026
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This edition highlights our expanded OpenAI partnership, celebrates our standout community champions, delivers essential platform updates, and invites you to register for upcoming events like the Box Growth Summit and the BoxWorks 2026 VIP Happy Hour.

 

Box Community Headlines

 

The Box Beat: AI needs enterprise context. Now ChatGPT can get it from Box.

 


Box and OpenAI have expanded their partnership to embed Box content directly into ChatGPT. Users can now securely search, reference, and edit Box Notes within ChatGPT while retaining enterprise-grade governance and permissions. This integration provides AI models and agents with reliable, permission-aware business context directly from the source system of record.

Join us for the Box Growth Summit on September 23, in partnership with OpenAI, a free virtual event built for growing businesses ready to put AI to work. 

 


 

BoxWorks 2026: Community VIP Happy Hour

 


Our most engaged community members are invited to the exclusive Community VIP Happy Hour on Wednesday, November 4, 2026 ahead of BoxWorks 2026. Enjoy complimentary food, an open bar, networking with Box leadership and customer speakers, and special VIP perks throughout the conference. RSVP by September 30, 2026 to secure your spot.

🥂 Visit the BoxWorks 2026 Community VIP Happy Hour page for all the details and exclusive perks.


 

 

Acknowledging Excellence!

 

🏆 Recognizing the Boxers who drive conversations, champion knowledge-sharing, and empower our Box community.

 

 

🚀 ​@Olya Kryvtsova Box ​

A huge thank you to Olya for hosting an engaging and insightful roundtable on Box Notes. Her live demonstrations of recent enhancements and open discussion of the future product roadmap provided tremendous value to our community members.

 

 

 

🏆 ​@LarsJ Box ​

We extend our sincere gratitude to Lars for curating the Media & Entertainment Industry Brief and sharing how M&C Saatchi Performance leveraged AI to reduce manual operations by over 60% while expanding their team by 17%. His in-depth insights into AI outcome attribution, digital rights management, and media market shifts keep our community at the forefront of industry innovation.

 

🏆 ​@chriskim ​

A big shout-out to Chris and the DevRel team for organizing the AI Trivia & Game Night in San Jose ahead of WeAreDevelopers. We truly appreciate his dedication to fostering genuine connection, networking, and fun among developers and AI builders. Request your spot here.

 

🏆 ​@alexusk 

Much appreciation to Alexus for spotlighting the latest feature releases in What’s New in Box: Updates for Better Collaboration and Productivity. Her post and walkthrough video provide actionable guidance that helps teams work faster, collaborate smoothly, and maximize productivity.

 

 

 

🏅 ​@Viktar 

Kudos to Viktar for delivering a valuable trio of platform updates covering flexible server authentication in the Developer Console, unified app management, and direct app creation from the Admin Console. His comprehensive posts make app development, configuration, and governance significantly smoother for admins and developers alike. 🔒 (Group access required)

 

🏅 ​@Scott Sugimoto at Box 

We are thrilled to recognize Scott for announcing and introducing Box Agent in Box Apps to the Agentic Workflows community. His overview clearly articulates how autonomous, multi-step document reasoning operates natively and securely within Box.

 

🏅 ​@Olga Adler 

Heartfelt thanks to Olga for delivering the Weekly Brief covering key developments in AI governance, sandboxes, and compliance in our exclusive group. Her timely insights provide essential guidance on navigating advanced administrative controls and evolving security standards. 🔒 (Available to exclusive group members)

 

🏅 ​@Melissa Berkebile Box 

Warmest thanks to Melissa for sharing the comprehensive webinar recap on Box Sign for Regulated Industries. Her summary offers invaluable takeaways on modernizing digital signature workflows while maintaining rigorous FDA and GxP regulatory compliance. 🔒 (Group access required)

 

 

 

💡 ​@Jason S 

We are deeply grateful to Jason Silapachai for promptly addressing admin inquiries regarding workflow provisioning in the community forums. By clarifying the transition from Box Relay to Box Automate and providing clear step-by-step configuration guidance, he helped ensure seamless automation management for our users.


 

 

Box on Social

 

📢 Want to stay in the loop with all things Box? Head over to our latest posts for exciting updates and insights!

 


Streamline operations with Box Automate. Revolutionize your IT team’s workflow by using AI agents to verify forms, eliminate ticketing delays, and intelligently auto-approve standard requests or escalate high-risk anomalies.

🔗 Follow Box on YouTube • LinkedIn • X


 

 

Help Shape What’s Next

 

💬 Your feedback drives innovation at Box. Tell us how Box simplifies your work and enhances collaboration by leaving a quick review on Capterra. Your honest input directly influences our upcoming features and roadmap. As a token of appreciation, you'll receive an exclusive thank-you gift for sharing your story.

📣 Share your review on Capterra

 

 


 

 

Product Updates, Feature Releases, and Announcements

 

📩 Stay up-to-date with the latest innovations and updates by subscribing to our announcements and release notes

 

Announcements/Release Notes

Description​

Introducing the Hub Block in Box Apps (Sept 2026)

Launched

A new block type in Box Apps that allows app builders to embed direct links to relevant Hubs on an app page, streamlining team navigation to curated knowledge.

[New] Box Forms Fields: Address, Currency & Matrix Field (Sept. 2026)

Feature | GA

Introduces dedicated Address and Currency fields with built-in validation and formatting, alongside Matrix-style questions for complex radio button and checkbox grids.

A better way to discover and install solutions (Sept. 2026)

Feature | GA

Enhances the Box Solutions catalog with direct one-click installation for admins and co-admins, filterable installable solutions, and clear solution provider attribution.

Admin model controls for the Box Agent (Sept 2026)

Phased GA

Provides administrators with granular governance to enable or disable specific AI models across Box Agent experiences based on provider, tier, and compliance standards such as FedRAMP Class D (High) and DoD IL-4.

Box desktop apps support the new Golden Gate (macOS 27) OS

Launched

Adds full day-one compatibility for Box Drive and Box Tools on Apple’s latest macOS 27 (Golden Gate) operating system.

ChatGPT and Claude moving to “Added by Default”

Launched

Moves the ChatGPT and Claude integrations to “Added by Default” in the Admin Console, enabling instant access to “Ask ChatGPT” and “Ask Claude” preview actions without manual installation.

Introducing Multiple Metadata Templates in a View

Launched

Empowers app builders to attach up to five metadata templates to a single View, enabling unified columns, multi-template filtering, grouped accordions, and inline editing.

Access and manage your Box content directly in ServiceNow (Sep 2026)

Feature | GA

A native, certified integration allowing teams to preview, upload, and organize Box content directly on ServiceNow records without leaving the ServiceNow platform.

New Box MCP server admin controls for unpublished platform apps (Sep 2026)

Launched

Extends granular tool governance to internal and unpublished custom apps, enabling admins to enforce least-privilege access on individual Box MCP Server tools.


 

 

Mark Your Calendar: Exciting Events Coming Up!

 

📅 Don't miss out on our upcoming events! Check them out and subscribe to stay informed and connected

 

Date

Events

Event type

September 22, 2026

Build Your First Agentic Workflow: A Hands-On Workshop

Virtual workshop

September 23, 2026

How growing teams are putting AI to work

Virtual Summit

September 24, 2026

Hear the latest on Box Metadata

Virtual workshop

September 30, 2026

Box AIを「使う」から「定着」へ~事例から学ぶ、はじめ方と定着のコツ~

Webinar (Japanese)

September 30, 2026

Hear the latest on Box and ServiceNow Integration

Virtual workshop

October 1, 2026

Building end to end document workflows with Box

Virtual workshop

October 6, 2026

Going further with the new Box Agent

Virtual workshop

October 7, 2026

Solving insurance operational bottlenecks in the AI era

Virtual workshop

October 14, 2026

Box 2026年度上半期ふりかえり~最新機能から事例まで。活用に役立つプログラムもご紹介~

Webinar (Japanese)

October 21, 2026

Modernizing Permissions Frameworks for an AI-Powered World

Virtual workshop

November 5-6, 2026

Hear from the leaders shaping the future of AI at BoxWorks

In-person event


 

 

Catch Up on Past Digests

 

🔍 Want more insights and highlights? Revisit our recent editions