No offense but I paid for business service, where is my business support, or are you really telling me they expect businesses to get support from the community like a consumer? Why dont i have an option for a real support ticket on here? I pay $45 a month is that not worth your time? No real business class support ticket system that doesnt broadcast my issue to the public internet like a chump?
Question
Why is a business plan that paid $500 for the year not given any private support ticket option
Hi
Welcome to Box Community, and we’re glad to assist!
You can reach out to one of our members by submitting a support case, here are the complete steps. Also, looking at your Box account it appears that you were able to submit a case just last week.
Please let us know how we could better assist you!
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