Hello,
I am trying to change one of our users to a Co-Admin role in our Box Enterprise account, but the change is not being allowed. I receive the following error message: "Co-admin role must be part of a verified domain." Could you please help me to resolve this issue? I would also like to contact Box Product Support regarding this issue, but I have not been able to find a way to submit a support ticket through the Box portal. Since we have a Box Enterprise account, could you please advise how to open a support case or assist with submitting one?
Thank you for your help.
