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Question

Running out of space after joining a box tenant

  • May 23, 2025
  • 1 reply
  • 16 views

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Hi

I literally just joined a box tenant and cannot upload a file due to "running out of space". 

At the bottom of the menu I can see the used data which is 1.8 MB out of 10.0 GB. How can I be running out of space on my account???

1 reply

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Hi Andre,

Welcome to the Box Community! I'm happy to help.

You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total).

What are the size limitations for uploading files?

https://community.box.com/t5/Upload-and-Download-Files-and/Understand-the-Maximum-File-Size-You-Can-Upload-to-Box/ta-p/50590

Best,