Understand the Maximum File Size You Can Upload to Box

The maximum file size limit for uploads to Box will vary depending on your account type:

  • Free personal: 250MB
  • Starter: 2GB
  • Business/Enterprise: 5GB

For more details, please refer to our pricing comparison page.

 

To confirm the file size limit for your account, log into Box.  In the upper-right-hand corner, next to your name, click the down arrow.  From the menu that displays click Account Settings.  On the page that displays, scroll down to fine the Account details section.  Your Max file size is listed in this section.

 

Account Settings Max File Size.png

 

Be aware shared folders enforce the file size limit that applies to the Folder Owner's plan, regardless of whether any of the collaborators within the folder have a higher limit.  Here's an example:

 

Someone with a business account uploads files to a shared folder owned by someone with a free Box account.  The business accountholder is limited to uploads of 250MB or fewer, since the folder belongs to the free accountolder.

 

Size Limits in Internet Explorer

 

Internet Explorer applies upload and download limits that supersede Box account-level upload limits. Anyone accessing Box through Internet Explorer versions 6, 7, and 8 can upload files up to 2GB in size.  Anyone on Internet Explorer versions 9, 10, and 11 can upload files up to 4GB in size.  For more information, please refer to Microsoft's official documentation.

 

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