Understand the Maximum File Size You Can Upload to Box

The maximum file size limit for uploads to Box will vary depending on your account type:

  • Free personal: 250MB
  • Starter: 2GB
  • Business/Enterprise: 5GB

For more details, please refer to our pricing comparison page


To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choose Account Settings > Account. Your Max file size is listed under Account Details.


Max File Size.png




It's important to note that shared folders enforce the file size limit that applies to the Folder Owner's plan, whether or not any of the collaborators within the folder have a higher limit.


For example:

A Business account user is uploading files to a shared folder owned by a free user. The Business user will be limited to uploads that are no larger than 250MB since the folder is owned by a free user.


Size Limits in Internet Explorer


Internet Explorer applies upload and download limits that supersede Box account-level upload limits. Users accessing Box through Internet Explorer versions 6, 7, and 8 can upload files up to 2GB in size.


Users on Internet Explorer versions 9, 10, and 11 can upload files up to 4GB in size. For more information, please refer to Microsoft's official documentation.


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Last update:
‎04-23-2018 02:05 PM
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