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Question

How user rate limits are applied when using JWT Application (service account) and the 'as-user'

  • May 27, 2025
  • 2 replies
  • 21 views
C
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Hi!

I would know how the throttling/rate limit on a user basis is applied when you use a JWT application (service account) to act on behalf of another user by leveraging the as-user header.

The limit is applied to...

  • The service account itself
  • Or the impersonated user (as-user)

And if I create another service account, the user based limit is reset for this new account?

    2 replies

    C
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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    Hi Matthieu,

    Welcome to Box Community and glad to assist!

    For your API related questions, contact our Developer team. You can post your question to community.box.com. 

    Thanks for posting!

    C
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    • community-manager
    • Author
    • Box Employee
    • 34738 replies
    • May 27, 2025

    OK, it was created https://community.box.com/api-6/how-user-rate-limits-are-applied-when-using-jwt-application-service-account-and-the-as-user-2977.


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