Skip to main content
Question

Error loading tasks and notifications

  • Jun 12, 2025 3:28 PM UTC
  • 2 replies
  • 137 views
  • Translate All

My Box tasks, notifications and collections also have been failing to load. Additionally, I cannot assign new tasks to my collaborators. This occurs on both Chrome and Safari browsers as well as on different devices (PC, Mac, iPhone). I've cleared cache and history, and restarted my computers. Can a support ticket please be opened?

2 replies

Rona Box
  • Community Manager
  • Jun 13, 2025 8:49 PM UTC

Hi ​@hoeh0020, 

Welcome to Box Community! We’re sorry to hear about your trouble. 

 

The Box Product Support team has identified the issue, and resolved by our Engineering team.

You could be one of the impacted users, and I’m reaching out to confirm if it’s still a recurring issue in your end. If so, we would like to proceed and help troubleshoot. 

 

We wait for your reply! 

Translate

Así se carga mi cuenta y no puedo ver mis archivos ni trabajar con ellos

Translate