Box Drive has encountered a problem that requires you to manually reset Box Drive.
If the problem persists, please contact Box Support to further troubleshoot the issue.
Question
Can't get box to work even after manually resetting box drive
Hey, Jim!
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
All the Best,
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